Rated 4 out of 5 by MNAlbacore Thank You to Regina of the Westing Heavenly Spa in Denarau
My wife left her diamond necklace behind after her 90 minute massage on 9/25/2016 (in M3) and Regina demonstrated a high degree of integrity, honesty and customer service by putting it in an envelope and turning it over to her leadership for safe keeping until we reached out to them a couple of hours later to ask if they had it. Thank you! Thank you! Thank you!
September 28, 2016
Rated 5 out of 5 by Denver3310 Good hotel. Nice SPA, sleep quality and facilities but not great food
Nice in everything except for dinner with Zing. My friend and I had lamb kebeb and lamb curry for the only dinner we had at hotel. Can't really say enjoy it. Half price and double quality if go to Nadi town which is only couples of km away.
August 30, 2016
Rated 5 out of 5 by James1985 An exceptional Fijian Experience
This was a special anniversary stay for me and my partner. The hotel came highly recommended from previous reviews, and these are certainly an accurate depiction of this hotel.
From the initial enquiries to the end of our stay, we felt well cared for and very much looked after. The hotel really exceeded our expectations of what great service can be and how this should be delivered.
An excellent experience that we were fortunate to take part in was the beachfront dining option at Kitchen@Westin. This should not be missed and certainly forms a special way to spend time here.
By far and above the number one place to stay in Fiji. We will certainly return in the future here.
August 26, 2016
Rated 4 out of 5 by Scrabo Hotel has great charm
Very happy with the personal service and friendliness of staff , however the hotel is need of attention to general maintenance. The food has been disappointing for a hotel of this calibre.
August 15, 2016
Rated 5 out of 5 by Avalos We have re booked
We stayed here for our 25th Wedding Anniversary and could not fault a thing. We had read a few reviews on other sites and there was mixed reviews. We even read reviews while we were there and I'm not sure what resort they were staying at because they did not experience what we did. It was perfect the staff were always happy and nothing was a bother. We were locked out of our room on three occasions and due to our card not working, they could not be more sorry and tried to help. The spa was amazing, in fact the best one I have had and i regularly have spa treatments. We will be back in fact about to book today for our next trip there. Thank you to the staff and management for making us so welcomed.
July 9, 2016
Rated 5 out of 5 by Christine1982 What a great service, well done!!
I stayed at the Westin few weeks ago with my family. When I made the booking online I wasn't sure about this hotel but now I can say that The Westin was the right option and I'll recommended it to my family and friends. Everything was exceptional but for me and my family the best of the Westin was the staff, always with a big smile, so kind and so efficient. Thank you so much to all staff from Westin Fiji because have done our holiday unforgettable. Special thanks to all staff from Zing restaurant and souvenir shop.
July 7, 2016
Rated 5 out of 5 by SPG1 An amazing resort!
This resort has it all... great platinum recognition (full breakfast, ocean front suite etc), excellent staff and activity program for all ages (including very interesting cultural activity components), a variety of restaurants with reasonable prices, maintenance staff that immediately take care of any issues, knowledgeable tour desk staff who can talk about the pros and cons of the various tours making it easy to narrow it down to ones that match your interest and expectations, excellent onsite shops and shop staff for souvenirs and other purchases at reasonable prices and on and on. The port of Denarau is a short walk away (less than 15 minutes) where you can find more restaurants / bars / shops. The port also runs an excellent cultural activity program including fire walking, fire dancing, local and neighbouring island dancing etc.
June 12, 2016
Rated 5 out of 5 by Ruksart Why "Westin" is our preferred holiday resort in Fiji.
Just waiting to catch our flight home, thought it's about time I used this forum to talk about our fifth stay at the Westin Denarau. During the past three years we have stayed with family and friends in Garden, Sea View & Sea Front rooms, and on this occasion on our own in a corner ground floor New Spa Studio with plunge pool room 2717, which being at the end of the complex had lots more space with shrubs and coconut trees towering overhead. The "Adults Only" Pool Gym Jacuzzi and Heavenly Spa flanked by Massage Bure's right outside.
And although no sea view, it had a very pleasant peaceful and colourful tropical garden setting. The Studio bathroom was HUGE! With a Spa Bath, double basins, seperate toilet, beautiful very large twin shower pebble based walk in cubicle and plenty of storage cupboards.
The Kitchen (Two Settings) had simple lines with a decent sized fridge and a good icebox although the ice machine was just outside.
Bed was large and oh so comfortable, what other reviews say about them is true, absolutely fantastic, the rest of the studio with two loungers, computer desk with power plugs, phone
Bluetooth, HDMI, USB and music port connectivity to the very modern and interesting 47" LG TV which could be swivelled to be seen from the room loungers, bed, or outside deck double lounger, plunge pool and seating area's. Wifi was complementary, but the selection of TV channels limited mainly to sports or news with poor to average signal quality, so take your own viewing on your iPad laptop or phone and view via the LG. However, Pay to view Movies were available.
The upstairs Studio's had a outdoor spa bath on the Balcony, which was our original booking but were upgraded to a bottom unit, which with the plunge pool, decking, outdoor furniture and double lounger, was much larger. It was fantastic to use after a round of golf, or in the evening after dinner, and big enough to entertain friends, or you were only five paces away from the adults only Lap Pool, Bar and facilities. No Children, so the whole area was serene during the entire stay.
Found air conditioning a bit noisy at night, but easy fix was to turn off and use the quiet ceiling fan.
Managed a 45min massage, quite an experience, didn't fix my golf swing but maybe work on that next visit. A must if you are visiting Denarau Island.
We enjoyed breakfast which was Full American Style with plenty of variety, Restaurants fabulous but expensive, Golf club meals were a little cheaper, but noticed drink and food prices
have gone up since last visit. Port Denarau has a great selection of places to eat at very reasonable prices, it's only a 10 -15 min walk from the resorts or cheap to travel by Bula Bus or Taxi. Nadi town is nearby, but the port offers tourist's every amenity including Tour Hub, and is the gateway by sea to outer islands.
There are too many good things to talk about Westin, with very few if any negatives. but that would take too long.
Over the many visits, we have come to know the staff well, always with a welcoming "Bula"and Huge smile to go with it, from Concierge,
reception, restaurant, room, ground and security staff. They are wonderful friendly happy people, too many to name, that go out of their way to make you feel welcome, and enjoy your stay. A big thank you you all.
Previous stays at the Villas, and Sheraton were great, and although we have looked at other resort properties on Denarau island, our great experience's mean the Westin will remain our preferred holiday resort in Fiji.
May 23, 2016