The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.5 out of 5 by 393 reviewers.
Rated 5 out of 5 by World Class Service Where to begin this review in where there were so many delightful moments that made this a truly wonderful experience at this amazing resort...firstly we were greeted so warmly by the staff and the details of our welcome were so well thought out. We were led to a comfy chair and greeted by our check in host. No waiting in line ups at the desk. She reviewed our hotel details on her iPad while we were brought a lovely drink and cold towel. We were even upgraded to a Lagoon View room as a valued SPG member. Nice! We were then escorted to our room by one of the many friendly and courteous butlers. He explained our room, the services offered including the Butler service which is a nice touch. Complimentary tea, coffee, latte, cappuccino, bottled water brought to your room at any time. Also complimentary pressing of clothing. Our first coffee order was accompanied by Balinese sweet cakes. Delish! Everyone from the pool attendants, servers, butlers, grounds staff, etc are all extremely friendly with a good morning or hello everywhere you go. We celebrated my friends birthday one day with a Spa treatment and beachside dinner at Arwana. The spa staff are amazing! You definitely feel pampered. The prices are similar to North America but I expected that at a 5 star resort even in Bali. We had the Chocolate Body Wrap and was not disappointed. My friend was delighted at the surprise and afterwards the staff came out and sang Happy Birthday to her and gifted her with roses, bath salts and a custom made card with a photo they asked me for beforehand. The service was above and beyond. Later for dinner the staff at Arwana reserved a table right on the beach with a full view of the ocean for us. We had the seafood platter for 2 and it was delicious! There was a live entertainer singing songs with her guitar for most of the evening and then she sang Happy Birthday to my friend while our server presented her with a birthday dessert and candles. We were blown away at all the small thoughtful details. I've stayed at many 5 star resorts and this one is definitely top on the list. The service is second to none. It's not the newest resort and the beach is not white (as advertised by Bali tourism websites...it's light brown) BUT the service is exceptional and to me that's most important. You're treated like royalty here. I would definitely come back and would recommend this resort to anyone. It's family friendly, very romantic and great for a friend's getaway. You can be active or as restful as you want. We spent most of our time lounging on the beach. Happy hour includes 50% off cocktails and mocktails. SPG members receive 15% of food when dining at any of the restaurants and bar cafe. You just have to let your server know when you get the bill. All in all a perfectly relaxing holiday. Great value for your money and world class customer service. Definitely will be back! A special shout out to the concierge team Dwi, Lydia and Purna. Dwi and Lydia ensured we had everything we needed for our stay even before we got there via email. They also helped with planning Erin's birthday surprises. Another example of going above and beyond. February 24, 2016
Rated 5 out of 5 by Amazing experience! Location is top, security is very comforting. Food and ambience is fit for the luxury vacation that it's designed for. It's worth every penny. February 15, 2016
Rated 5 out of 5 by excellent 5 star resort A few years ago I have stayed twice at this resort, Last November is the third time I choose this resort again and stayed two week, the room facility completely with what we need, swimming pool still great, the garden still beautiful, nicely staff always smiling to you at everywhere, and always remember who you are. every morning the delicious food of breakfast is the best to start my lovely day, almost every day I take the dinner in the hotel restaurant , it is worth mentioning that the restaurant have a piano player and the singer, they are the best I have heard in the most of hotel . I been stayed in the studio room and the executive suite , with the extra charge I take the upgrade to one bedroom pool villa , the Luxurious villa and the private swimming pool is more comfortable and unforgettable , the upgrade is really worth . next month, I will take my vacation again in Bali , and I decide to stay again in this luxury resort January 17, 2016
Rated 5 out of 5 by Excellent hotel We celebrate our wedding anniversary at Laguna Hotel Bali. We book for garden view hotel and when we check in we asked if it is possible to get upgrade. And beyond our expectation, they give us upgrade to pool and beach view because our room is at corner so we get 2 views. And beside that, they decorate our bed and bath tub with honeymoon decoration. Oh ya, when we check in they not allow us standing but the check in process done while we sitting. They give us a welcome drink and towel. We can order coffee and tea 24hours for free. Staff also very friendly This hotel has a very big pool. One of my favorite also they have private beach and clean. Definitely will stay again in this hotel January 13, 2016
Rated 5 out of 5 by Perfect Honeymoon Many thanks to the welcoming, attentive, friendly staff of the Laguna in Bali. My husband and I had a beautiful honeymoon there in July. Everything from the wonderful staff, to the tantalizing food, to the quick room service, to the relaxing spa services made us feel like our happiness was their #1 concern. The facility is perfect if you want to stay there for days on end, or, front desk staff can help plan trips into various parts of the country if you are adventurous like we were. Thank you very much for making our honeymoon unforgettable! January 2, 2016
Rated 5 out of 5 by dreamhotel dream not here - is live Perfect in every detail A luxury hotel of superlatives November 28, 2015
Rated 4 out of 5 by The Hotel is clean,confortable and Quite Hotel is very welcoming. Room is clean and conformable. Quality of Breakfast can be improved but dinner by the beach is great. Overall, it is a good hotel to stay at Nusa Dua. November 28, 2015
Rated 5 out of 5 by A Piece of Paradise From start to finish we loved staying at the Laguna. The staff everywhere are friendly, polite and helpful to the max. The room is perhaps a little tired, but still very comfortable. Loved the butler service. Excellent breakfast and great food everywhere we ate. The grounds are spectacular and it's always easy to find a private restful place by a pool or on the beach somewhere. Can't wait to go back! November 24, 2015
  • 2016-04-28 T09:26:26.119-05:00
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