Rated 5 out of 5 by thomas2010 Marvellous hotel ad staff
We stayed in this hotel for 8 nights with a group of friends. We booked three Junior Suites which were nicely decorated and had nice space and views on the pools. The hotel ground if this hotel is just beautiful and well maintained. The hotel stands out with service. The personnel from the reception, concierge, bars, restaurants and the butlers are just amazing. The level of service minded exceeded our expectations. This made our stay really special. We ate several times in the restaurants (food and service good for a reasonable price). The Spa although a bit expensive is really nice as well. Will definitely return when visiting Bali.
December 9, 2014
Rated 4 out of 5 by Serbia 10 days in tropical paradays
Great hotel regarding staff,service,food, tropical beautiful garden..Cannot complain about anything regarding service,cleanless,facilities.Only small down its that some rooms are outdated and have that smell of mould.
December 11, 2014
Rated 5 out of 5 by Jel121250 Bali in 4 days.
This is a lovely hotel in beautiful surroundings. Staff couldn't do enough for us. Rooms are lovely and bathrooms well appointed. The breakfast choice is vast and well presented. Loved the way the pools are laid to look like lagoons, they are immaculate. Would recommend this hotel to everyone.
December 7, 2014
Rated 5 out of 5 by Suzi1 A stay in Paradise
We stayed in the Laguna Spa Hotel in Nusa Dua for 7 nights from 4 November -11 November 2014 and from the moment we were met by Winda we were made to feel like the most important people who had ever stayed - it truly was paradise - and we enjoyed every minute and every bit of the experience. ALL of the staff were exceptional. Every breakfast and meal we had was wonderful and the fabulous lagoon room we stayed in was amazing. We loved it.
December 3, 2014
Rated 5 out of 5 by Steve1993 Beautiful exotic garden setting
This hotel was/is amazing. We had a remarkable time here. The setting perfectly combined the natural tropical flora of Bali with the hotel lagoon, walking paths, water features, and facilities/structures themselves. The food and service were both excellent. The breakfast was a classy Sunday brunch, with omelette, pasta, and carving stations, and our favorite, Sushi, every morning. The staff, throughout the hotel, was very attentive and quick with a smile and inquiry as to how they could help.
I would highly recommend the lagoon access rooms, at first we thought this might be a frivolous indulgence, but in the end we loved having the ability to roll out of bed in the morning and take a quick dip in the amazing lagoon pools/beaches, and to do the same in the evening, without having to step out of our room.
The only downfall we saw was non availability of a two bedroom room, with larger then two twin beds. There were no options for two full or queens - either two twins or a king were the choices. We travel with our two children almost everywhere and have found that this seems to be the standard for much of continental Asia, Malaysia, and Indonesia.
December 5, 2014
Rated 5 out of 5 by JYKoh One of the best hotels I've been to.
From before arrival to after check-out, the staff of the hotel provided top-notch service and ever-present warm smiles, making us feel at home right from the beginning. Although we were travelling with an infant, they accommodated our transport request with a baby seat without asking and provided cot, steriliser, and hot water kettle during our stay. Its the attention to personal details like this that made us feel this is a top-notch hotel. With excellent pools, beaches, spa and food available, you hardly have to leave the hotel for a beach-side retreat.
November 26, 2014
Rated 5 out of 5 by Travelal Would definitely come back!
Superb - not sure what else to say!
Super resort, great staff, great food - what more could you ask for?
December 2, 2014
Rated 5 out of 5 by shaunp great quick stay
the hotel was great felt like home the staff are amazing and the grounds are so lush and private we only stayed 2 nights had booked 6 nights at the grand nikko and only stayed 4 then went to the laguna we now wish we had of stayed here for the 6 nights.
November 30, 2014