Rated 3 out of 5 by AllyP Attended a wedding here
Check-in was way after 3pm, despite knowing we were here for a wedding reception expects us to gather at the lobby at 4pm. While waiting, we had lunch which took us almost 2 and a half hours due to the poor and slow service of taking our orders, serving our food and settling our bill.
As a Starwood Privilege Member, a quite a number of staffs here are not aware of the benefits or discounts entitled.
Am not sure it it was due to the high occupancy or inefficiency of the staffs. The service that we encountered here was not up to standards.
May 20, 2013
Rated 5 out of 5 by iris 很棒
check in的时候，一看酒店的大堂，就知道这家酒店很棒，服务一流，酒店很大，外部设施一流，泳池很漂亮，房间设备好，床很舒适，位置离巨鹰广场很近，离kuah town 5分钟车程。
May 22, 2013
Rated 4 out of 5 by MingC Great atmosphere & hospitality
We have an enjoyable moments from the very minute of arrival. With the great facilities, location and atmosphere. Nevertheless, the hospitality during our stays!
May 21, 2013
Rated 4 out of 5 by Oki268 The hotel has nice facilities n good food
I really had a great holiday with my wife. An excellent services from all the staff, specially thanks to Mr Faisal , who gave us the best service during our stay in your hotel. Thank you so much to Chef Chandra who gave and prepared the best food, we really enjoyed the romantic dinner with an excellent food.
May 20, 2013
Rated 5 out of 5 by kych Very nice hotel
Slept well, ate well. I felt very comfortable in the resort
May 19, 2013
Rated 5 out of 5 by Lwp13 A must
Everything about the hotel was amazing. The rooms were large and comfortable. The hotel was clean and the food was delicious. The staff went beyond expectations regarding service.
May 14, 2013
Rated 5 out of 5 by MMAA Unforgettable honeymoon stay
Very romantic, classy, comfortable place.
May 13, 2013
Rated 5 out of 5 by MN86 SUPERSTAR HOTEL
NANCY/SAKINAH-BUSINESS CENTRE-VERY EFFICIENT AND HELP FULL
AZLAN-FO-FAST CHECK IN -BRAVO
BASKARAN-HE IS THE "GOOGLE'OF LANGKAWI,KNOWS ALMOST EVERYTHING ABOUT SURROUNDING AREA.FULL OF CONFIDENT AND TWO THUMBS UP FOR HIM MAKING MY HOLIDAY UNFORGETTABLE..
I'M SURETHE PEOPLE THAT I MENTIONED IS AN ASSET TO WESTIN LANGKAWI AND ON BEHALF OF MYSELF,PLEASE THANK THEM PERSONALLY FOR THE 6 STAR SERVICE THAT THEY PROVIDE ME.
May 8, 2013