Aloft Ontario-Rancho Cucamonga

  • 10480 Fourth Street
  • Ранчо-Кукамонга,
  • Калифорния
  • 91730
  • США
  • Карта

Номера и тарифы

  • По вопросу пребывания дольше 90 дней позвоните по телефону 866-539-3446.
  • Можно бронировать не ранее чем за 550 дней.
  • Еще раз проверьте ваши даты.
1 номер 1 номера (-ов) , 1 взрослый 1 взрослых , 1 ребенок 0 детей
Rated 3.2 out of 5 by 88 reviewers.
Rated 2 out of 5 by Technology dead zone For a hotel that brags about being high tech it amazed me that when we could connect to the free wifi (which was 20% at best) it was very slow. The wifi signal was great out in the hall under the router antenna though. I was also unable to make or recieve texts and phone calls inside my room. I had to go outside at 11pm to send an important text. Even then it was slow. After housekeeping came we only had 2 towels in the room for 4 people. I asked for more towels and she asked if 2 was ok since they didn't have many. The sheets on one of our beds was stained with some type of biological fluids. As others mentioned, the A/C was not sufficient. It never cooled beyond 78. The area directly in front of the unit was cold, but overall the room was warm. For a hotel in this area it is kinda important for the A/C to work. The lobby was cold, so you know the air works in the hotel. It was a great looking hotel with hip decor and attitude, the rate was great and room was comfortable. August 11, 2015
Rated 1 out of 5 by Avoid this property ive stayed here before; multiple times. On my most recent trip, I stayed here 3 times over a 1 week trip, 1 night each stay. Every night I was checked into a room that didn't have a working AC that cooled the room. It wouldn't go below 78 degrees, in the end I'd end up in a room that was at least 75 - good luck getting it to cool the room further than that. The reception had others complaining about the same issue. Maintenance would look at the AC and say "it blows cold air" and that was it.... Nothing more. I almost went to target and bought a box fan. There is little the front desk could do; some more helpful than others. They stated they were "over sold", so you were mostly stuck with the room you got. I will NOT be staying at aloft again. There is a four points and Sheraton nearby; hopefully those are better. August 7, 2015
Rated 2 out of 5 by Aloft Experience For a hotel charging more than $100/night, I would have expected more. The bed was rock hard and the pillows were like the cheap $5 variety from Walmart. The air conditioner is loud, the noise from 4th street way to loud, and I could hear the elevator every time it went up or down. The music in the gym was too loud and there was no way to control it without going to the front desk (why?) and there was no hot tub. I've stayed in $69/night places that were way more comfortable, and hotels in the same price range are much better. June 29, 2015
Rated 1 out of 5 by Loud room, terrible customer services, hard mattress Staff not very welcoming from get-go. Room as nice & clean but had very loud traffic noise at night; friends across the hall had loud music and talking. Requested fresh towels 5 x over a 16 hour period before we finally got them. Hard mattress, no coffee at lobby area two days in a row (all hotels have this)...weren't even offered free "complementary free drinks"? We have stayed at several W Hotels throughout the world--this one needs a lot of work...SORRY! June 29, 2015
Rated 2 out of 5 by Worse stay ever! We were given a room on the first floor because we brought our small dog and it was more convenient. The room was not prepared for guests as it was lacking towels, the TV did not work properly, trouble with the A/C, no coffee for the coffee pot provided, and the sliding door to shower/toilet area would not close. The worst was the loud noises in our hallway until after midnight. We asked to be comped for our stay. We'll await to see..... June 8, 2015
Rated 3 out of 5 by location I've stayed with this brand at different locations, very consistent! May 16, 2015
Rated 4 out of 5 by Stylish Hotel, Fun Atmosphere Walking into this hotel feels like entering a modern, downtown type lounge. The rooms feature design elements that are visually interesting. We had drinks at W XYZ and enjoyed the lounge area in the lobby. Fun place to start the night before going out. The front desk staff was inattentive and slow at check-in time. The shuttle driver was friendly and courteous and his vehicle was clean, safe, and comfortable. May 4, 2015
Rated 5 out of 5 by Best Customer Service Ever What makes the Aloft in Rancho Cucamonga stand far above the pack is its management and how their excellence trickles down to all employees. Every employee I dealt with was friendly, considerate, and efficient. The capper was when a piece of jewelry I left in my room was not only found, it was returned to me. That has never happened before in my experience at any hotel. The management team at this Aloft deserves the credit for this hotel's excellence, and should probably be teaching management seminars to their peer group. April 29, 2015
  • 2015-10-08T05:44:27.158-05:00
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