Rated 5 out of 5 by JacDan True Luxury in the middle of the desert
It was our 25th wedding anniversary and we were looking for an exclusive treat so we checked on a few 5 star properties and ended up booking at Al Maha. We stayed 3 nights and what a surprise. The service was impeccable. They made us feel like royal. They also gave us a cake and card for our special occasion. The suite lacked nothing. The food with all 3 meals included was sometimes too much for us. We some days skipped a meal because we just could not keep up.Overall a great experience and was so glad we ended booking and staying here. They said some of the Ramadan restrictions was in place during the day but can imagine if it was not so. With all restrictions it was amazing and the people who work there from reception to all departments including restaurants, room service, house keeping, the buggy staff and not forgetting the field guides were exceptional. No one should be surprised by the number of awards they have won so far. Well done Al Maha. True luxury in the middle of the desert.
June 30, 2016
Rated 5 out of 5 by Verified Reviewer Wow, what a stay!
We came last week for a short break away for my 30th Birthday. It took about 50 minutes from the Airport and it was very easy to find. We hired an SLK but I think a 4x4 would have been better as we struggled getting up a hill on the sand. We were greeted at the car by Al Maha staff which was a lovely touch. Our bags were carried in and we were given a cool towel (which was much needed) and a drink while we were told all about the resort/activities/meals. The staff were extremely helpful – they were there when we needed them and not when we didn't which was perfect. We accidentally missed two early activities (the bed was so comfortable we just didn't wake up!) but the staff were laughing with us about it. We dined in our room for lunch both days which was fantastic so we didn't have to leave the comfort of the pool for too long. The food was amazing for breakfast lunch and dinner. We chose to do camel riding which was really good fun and Dune Dining which was an amazing experience - although not recommended if you don't like bugs! Overall we had the most amazing time – I wouldn’t hesitate to recommend, a wonderful place with fantastic staff in a beautiful location. I can't wait to come back.
May 16, 2016
Rated 5 out of 5 by Robert375899 Out of the ordinary
We stayed for three nights at this amazing and out-of-the ordinary property - the location, the service and the quality of the food & beverage made our stay an excellent and quite exotic one. The excusions, two per day, gave an extra touch to the experience.
Next time we will plan better to make better use of the facilitiers.
March 7, 2016
Rated 5 out of 5 by AMM78 welcome break after cold winter months
5 nights in a peaceful desert resort,sunshine and warmth and great staff,all enhanced by delicious food,now feel restored and ready to return to life back home.
March 6, 2016
Rated 5 out of 5 by 12346 Amazed
I did not Know what To expect from Al Maha. Inspired to visit by the SPG Video I had a Once in a Lifetime experience. A stay in The desert in serenity and Perfect luxury. Something out of this World with wonderful activities. Started with The Cameltrek, The Dune bashing into the Arabian Desert and a Most phantastic ride On Al Mahas Arabians! Simply amazing
February 26, 2016
Rated 5 out of 5 by Dobbo Fantastic haven
This was my wife and I first time at Al Maha,but will definitely not be the last.From the moment we arrived until the moment we left could not fault anything.The staff were wonderful and would like to thank personally Winnie on Reception,Gerald expeditions,and Arhook in the restaurant,and everybody else for being so wonderful.The food too was excellent ,so well done everybody,for making it such a special 3 days.
January 15, 2016
Rated 5 out of 5 by Geoff812 Relax and indulge
This was our (my wife and I) fourth stay at Al Maha and once again we had a wonderful experience. The natural surroundings are amazing, facilities are excellent, food wonderful but a real differentiator is the staff. Everyone involved in the running of Al Maha was cheery and helpful, and deserves recognition for making this one of our favourite places to stay.
December 16, 2015
Rated 2 out of 5 by MsDXB00 Hotel needs renovation to its building &maintenance to rooms & toilets
Hotel location is very excellent in mid of desert & very good for relaxation & city escape. Very friendly staff & immediately respond to guest requirements. Iam regular guest to this hotel for leisure. While hotel needs to do renovation to its building & renew furniture. More shops to open at lobby area other than one only souvenir shop with very limited products! Rooms & toilets need to do maintenance regularly. I was staying in room# 28, bad smell came from toilet & its sewege pipes. Toilet shower hose was leaking & toilet steels were rusky. we face AC problem twice evening & late night & this affected our comfort. Also activities timings to be more flexible as most of timings are at early morning. Also food menu to add more Authentic Arabic/Emirati local dishes since hotel reflects UAE Buduine life. But in general I love this hotel & it will be more lovely to keep its name as luxury collection resort by meaning considering said feedback.
December 13, 2015