Rated 5 out of 5 by R234 CATEGORY 7 rating on my travel scrapbook
I fell in love with this hotel when I first embarked on my search to reserve a hotel in Mallorca. When our family got off the taxi at the doorstep, we were certainly enchanted by this 13th century castle. The hotel was absolutely perfect in every way, other than its distance from Palma. The setting was exceptionally beautiful, with the landscaped sub-tropical gardens, the amazing view of the Bay of Palma and the beautiful architecture. However, what really swept us off our feet was the warmth and hospitality of the Food & Beverage staff and the fantastic cuisine that we enjoyed at every meal (and we had almost every meal at the hotel) including the complementary desert pastries. The seafood buffet on Thursday with its array of desserts (that even tempted me despite my habitual abstinence from sweet temptations) was in a class of its own. However, it is fair to say that even the breakfast buffets were elaborate. In particular, we would like to thank the Executive Chef Juan Lopez, who made it a point to come out to meet us personally at the restaurant along with the chef who was responsible for the delicious ‘tapa’ appetizer we had that day. He also took an appreciative family member on a tour of the kitchen. Every single staff member of the restaurant was attentive and obliging. However, the supervisor Diego deserves special mention, with a special ‘gracias’ for the ‘invitation’ to breakfast one morning. Juan, the front desk assistant who checked us in remembered us by name every time he saw us and the poolside attendant really made us feel comfortable with his ‘this is your home’ when we asked where the pool towels could be dropped off after an evening swim. By the time we actually checked out with a heavy heart 4 sleeps later, our entire family was left wondering why this hotel only has a SPG category 5 rating. Perfect setting, perfect cuisine, amazingly friendly and professional staff – don’t know what the SPG rating criteria is, but Son Vida is most certainly getting a CATEGORY 7 rating on my travel scrapbook…Gracias, gracias, muchas gracias. No podemos agradecerte lo suficiente.
July 1, 2016
Rated 5 out of 5 by Solanus great days
we spent 4 nights in the castillo hotel son vida and: we will come again. everything (staff, location, food, room, pool...) was on a level, resulting in a highest possible price-value-relation.
June 5, 2016
Rated 5 out of 5 by doctorbob Great atmosphere!
Had a fantastic week in your hotel! Greta atmosphere, beautiful environment & interior, courteous staff, very good to excellent food & wine, in short: we will be back!
May 29, 2016
Rated 5 out of 5 by IanL Second Visit And Just As Good As The First
We first stayed in March 2016 and were so impressed with the hotel and staff that we had to return as soon as we could. So we made a second visit in May. Upon arrival it was like returning to an old friend, and some of the staff even remembered us. A nice touch was a surprise botttle of cava and chocs delivered to our room. Throughout our stay we were treated so well by all the staff but special mention to the breakfast chef who remembered what we wanted and also wished us a safe journey on our last day, and to Ivanna who we had a long chat with at the cocktail reception. I can't speak too highly of this hotel - the building itself, the grounds, the food and above all the staff are first class - and it remains one of our favourites in the Starwood Group. We are now thinking about a third visit later this year.
May 23, 2016
Rated 5 out of 5 by IanL Luxury, Relaxation and Great Service
This was our first visit and most certainly will not be our last. We were made to feel like special guests throughout our stay. The staff were wonderful, the food excellent and the hotel itself very impressive with magnificent grounds and fantastic views overlooking Palma. Highly recommended and in my opinion one of the best hotels in the SPG portfolio. Thank you to all the staff for making our visit so memorable.
March 18, 2016
Rated 5 out of 5 by Ak4458 This hotel has great features
This hotel was my best choice for romantic, luxury Valentine day until now!
Thank you very much for great experience.
February 15, 2016
Rated 5 out of 5 by haba101 very special property
when staying at a luxury collection property, i expect the facilities to be luxe, and certainly this property meets those expectations. from my viewpoint, the way the staff makes you feel so very special, recognizes your spg loyalty, is what separates one property from another. knowing, it is your birthday, a special gift, and a staff that is gracious, and professional is what you remember about your stay. special thanks to suzanna and alexandra, who really are true concierges.
October 24, 2015
Rated 5 out of 5 by Jennie3533 Luxury and relaxing
Wonderful relaxing and luxury stay, lovely cuisine and excellent service. I felt like being a very special guest.
September 5, 2015