Rated 5 out of 5 by Kyle904 Nice hotel if you are not facing the bright electronic billboard
Very nice hotel as long as your room does not face the electronic billboard. The light is so bright that it shines through the windows shades!!!
April 6, 2015
Rated 1 out of 5 by KRCIL Disappointing service
No valet parking. General parking is extremely inconvenient; being in an adjacent public parking with an interconnecting Skybridge. Expecting much more from the hotel staff also. Repated requests had to be made prior being met. Pool is not regularly checked. No towels provided. There are better hotels in the area and will not return to this venue.
March 23, 2015
Rated 3 out of 5 by xandopug A Little Disappointing
The hotel was a little disappointing compared to other Alofts I have stayed at. For one, the bartender at the bar (I believe it was her first week) was a little crass and rough and said that there is no food at the bar because she does not cook. I put that behind me since I knew that she was joking but for a hotel to not have any food (menu food like bar food) was new to me. The rooms themselves are dated and the soap dispensers in the shower were clogged (body wash). Barely any body wash came out of the dispenser. The parking issue is okay and I am not a critique of that. The menu items in the snack/"Fuel" area of the hotel were limited and especially in the morning the music was blaring loud. I mean coming down to a hotel lobby with blaring rock and roll music is a bit too much especially at 6am. Overall, the hotel could use improvement, maybe adding a hot tub next to the splash (unheated) pool could be a plus.
February 25, 2015
Rated 5 out of 5 by 54mm13 Pleasant staff, close to airport
A free airport shuttle and friendly staff made this a pleasant stay.
February 17, 2015
Rated 4 out of 5 by flythesky Convenient amenities
The rooms are updated and modern. refreshing shower and amenities, fridge in room and delicious coffee in room. Comfortable bed and huge flat screen tv. I love coming here for business and enjoying a relaxing trip
January 21, 2015
Rated 1 out of 5 by ZSLP Duped - never prepay this hotel
I just had a NEGATIVE review of ALOFT HOTEL O'Hare Chicago, Rosemont, IL.
Last August 9, 2014, my wife and I stayed at this hotel for a day which we prepaid. We had quite a few negative experiences but the main one that sticks is the gross bathroom floor that floods when you shower. We complained to the front office. They were going to try to refund our money back but since it was prepaid, all she could do was comp us with 4000 pts of Starwood Hotels and a free parking. We actually had free parkings from the restaurant we visited so we really did not need that but oh well.
Today, Jan 20, 2014, I find out that the 4000pts was not even enough for anything in Starwoods as the minimum is about 7000. I called the Aloft and the man on the front desk said that there is nothing he can do because it has been such a long time and that 4000 sand a free parking should be enough for the overflowing bathroom floor. WOW, I was surprise with the response. I asked for a manager but he said he was the gen manager of the front desk so I guess there was nothing else I could do. All I know now is NEVER PREPAY this hotel ever again.
January 20, 2015
Rated 4 out of 5 by philcat Another good stay
Have stayed here five times or more. Always a good stay location excellent. Can use front desk redesign or relocation....needs walking paths for safety outside hotel.
December 26, 2014
Rated 3 out of 5 by Samm Needs Improvement
Quality of Bed and Pillows needs improvement ...please bring smile on emplyees face...I like this brand ....as its compact room ...internet is free...
December 26, 2014