芝加哥奥黑尔雅乐轩酒店

  • 美国
  • 伊利诺伊州,
  • 罗斯蒙特
  • 巴尔莫勒尔大道 9700 号
  • 邮政编码 60018
  • 地图

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Age Requirement Policy

Kids are always welcome—as long as there are adults around too! At least one occupant of each Aloft room must be 21 years or older. Be sure to bring ID in case we need to confirm.

Rated 3.8 out of 5 by 174 reviewers.
Rated 1 out of 5 by Ok if you are under 25 (maybe 18) If this is an example of what Starwood wants to do with this brand, they might consider dropping it. The worst part was the lobby/bar area. It was extremely loud, almost to the point of unruly. Not a place to have a drink and peaceful conversation. The worst thing, however, was that from the lobby you could look directly into the pool area where about 7 young ladies must have been having some kind of party which consisted mostly of fairly lewd dancing. Probably ok as long as there were only adults who could see this. But, this is most DEFINITELY not a place for families. Complimenting all of this was the attitude of the person tending bar who seemed mostly interested in talking with the young guys at the bar. Finally, while some may like this architectual style, i found it cold and uncomfortable. October 20, 2014
Rated 3 out of 5 by Noisy at night Lots of street and airplane noise all night long. Also lots of light from the Rosemont outlet mall. Stay on the other side of the hotel October 20, 2014
Rated 1 out of 5 by Chemical Smell, Broken TV, Unresponsive Staff The hotel is being renovated, and the room reeked of industrial chemicals from nearby work. The TV was broken upon arrival. My wife called the front desk, which promised to send a repairman. After hours of waiting, nobody came or called. She tried again the next day, waited for a repairman and was promptly told it couldn't be fixed. The staff offered another room, but the only one available was sandwiched among a group of large families on vacation with loud children -- not a good fit for a business traveler. After three days, it was a huge relief to check out and finally get some sleep on the flight home. September 25, 2014
Rated 1 out of 5 by The worst stay experience I've ever had For starters the parking situation is the worst. After waiting for 10 minutes for a spot, a drunk guy comes in and just took my spot so I almost got into a fight. By the way it’s $20 a night for parking. The rooms are made to look trendy by they are using very cheap material. The room was extremely cold when we came in. The heater was blowing cold air. When I called the reception, they said to wait 30 more minutes and call again. After an hour of supporting the cold, it finally started working. At 4 am it started blowing cold air again. The receptionist could care less when I told her about my bad experience. Stay away from this hotel. Not family friendly. February 17, 2013
Rated 4 out of 5 by Great amenities The location was convenient. Clean modern hotel. October 13, 2014
Rated 2 out of 5 by Needs maintenance The staff was great, the initial look and vibe of hotel was awesome. I had two rooms - we had a fridge that didnt work, a tv that didnt work, a bad stain on the carpet and a leaking bathroom sink faucet. One of the comforters was really strangely lumpy. The walls in our hallway were badly marked with peeling wall paper. It was also like a college dormitory. Drunk guys knocking on doors to try to get girls to let them in. It felt unsafe. We were celebrating my daughters 16th birthday and she had friends in the adjoining room and aftger midnight they were harrassed by men at their door. Security cleared it for a bit but they were right back out there. I finally had to tell the group of men that I wouldnt be calling security - I would call the police and that seemed to work. It is a shame - I love the location and could think of tons of fun events to plan. October 7, 2014
Rated 4 out of 5 by NIce hotel close to the Airport The hotel is close to the convention center , airport and a big shopping mall. Not far (walking distance) to a subway station with direct line to Chicago downtown. Modern and clean rooms. October 9, 2014
Rated 2 out of 5 by Fiasco all worked out Wonderfully attractive and PET FRIENDLY ( We had a 10 pound quiet Chihuahua Terrier mix with us) Unfortunately our stay was marred by the crowd of people staying across the hall... fights, police, threats etc... we got up and left at 4 am. Steve, the agent on duty, frustrated with the events, made it all right and we left satisfied. Thank you Steve ! I hope the Aloft management learns from this incident so that procedures can be updated. Hope we can try this Hotel again in the future October 5, 2014
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