Chercher

Fermer

Enfants/chambre

Ces informations nous permettent de trouver les chambres qui correspondent le mieux aux exigences de votre réception et de préparer votre arrivée.

Reportez-vous aux conditions et détails des chambres pour plus d'informations concernant les frais applicables pour les lits d'appoint et les personnes supplémentaires.

Veuillez noter que dans la plupart des hôtels Starwood, les hôtes jusqu'à 17 ans sont considérés comme des enfants. Tous les autres hôtes sont considérés comme des adultes. Vous serez informé des éventuels restrictions quant à ces conditions spécifiques à chaque hôtel sur la page suivante.

Dates(FACULTATIF) Calendar
Arrivée Départ
Quand ?
Calendar
Où ?

Faites-vous plaisir. Vous venez de gagner une récompense Starpoints ® .

Fermer
  • S’inscrire

Element New York Times Square West

  • 311 West 39th Street,
  • Entre 8th et 9th Avenue
  • New York,
  • New York
  • 10018
  • États-Unis
  • Carte

Chambres et tarifs

Fermer

Enfants/chambre

Ces informations nous permettent de trouver les chambres qui correspondent le mieux aux exigences de votre réception et de préparer votre arrivée.

Reportez-vous aux conditions et détails des chambres pour plus d'informations concernant les frais applicables pour les lits d'appoint et les personnes supplémentaires.

Politique relative à l'âge requis

Vous devez être âgé d'au moins 21 ans pour vous enregistrer dans notre établissement.

Rated 4.1 out of 5 by 925 reviewers.
Rated 1 out of 5 by Worst Starwoods Hotel I have ever stayed in When we checked in the desk clerk was not friendly and seemed to have an attitude. When we entered our room the floor was dirty. Looked like it had not been vacuumed at all. We were given another room and the television was broken. Could not be fixed for several hours. The second night we were there our air conditioner started to leak water and in the morning the floor including the rug was soaking wet. We were told that this happens a lot because the air conditioners freeze up. The free breakfast was like a cattle call. Long lines of people and no where to sit. This hotel has 40 floors and 3 small elevators. We were on the 36th floor and it could take 15 minutes to get an elevator and then along time to get to the lobby. i would never stay at this hotel again and would never recommend it to my friends. Very disappointing for a Starwoods property. June 25, 2014
Rated 5 out of 5 by Great Weekend in NYC When we checked at the Element, the front desk was very professional & took care of us right away. The room was very modern, clean and spacious. It also had the amenities for someone staying there for a day or a week. There was also a breakfast & afternoon reception which really made the stay great. Location is awesome & service is gold star; this is one great hotel! July 16, 2014
Rated 3 out of 5 by Accommodations adequate; staff not friendly I stayed at Element Times Square for a mother / daughter weekend. The front desk staff was not welcoming or friendly. They did not acknowledge my SPG status, nor go out of their way to make our stay special. One front desk person was so rude, I wrote his name down. When he saw me do this, he suddenly became very helpful. I'm not a high maintenance traveler. I know this is NY, but staff really needs to work on customer service. July 15, 2014
Rated 2 out of 5 by This hotel needs better maintenance and a focus on the customers. We've been coming to this hotel three years in a row now from Seoul. For our family, the rooms with the mini kitchen is perfect. We do prepare a lot of meals due to kid's needs. Also, the daily complimentary breakfast and Happy Hour w wine, beer and food is really a nice touch. The complimentary hotel bikes have been a great treat when I've used it to tour around the city. Very doable! Though on this trip, the bikes never came out for use. What happened? But....the hotel has certainly seemed to have let its guard down. At the entrance, I see no one sweeping the curb and sidewalk. It is dirty and trash ridden. The hotels down the street has a guy hosing down their entrance area daily. The outdoor entry area seems to be perpetually occupied by large bins of laundry in or out - unsightly and annoying. There's a " No Smoking within 20 feet of Entrance" sign and our family seems to be wading through blue smoke to get to the front door. Nasty and illegal. Shows the hotel front desk is not paying attention. The rooms....nice design, always thought so, but they are showing wear and tear and the hotel seems to always be falling behind, last year we switched rooms because the wall socket seemed to be damaged and appeared unsafe. This year, we switched rooms as our door would not lock. Otherwise, the rooms are neatly appointed and well designed for this market. The constant complaint and grumble you hear in the lobby and the elevators is just how long you have to wait to get on one. About 440 rooms over 40 floors with three passenger/freight elevators?! - that's really a bad design. It may have given Starwood extra revenue for the rooms they crammed in per floor, but it annoys the guests to no end. As we were on the elevator the last day, we met a nice lady from Australia who said she was so annoyed by the elevators that she would never come back to this hotel. The service is ok. Most of the people should not be in the hospitality business. I do not think they were trained to Starwood standards. It's disconcerting. Upper management should really take note of this. In the end, the hotel has great ideas but is now falling short on follow through. You get the sense that the idea of an "Elements Times Square Hotel" looked great on paper between the suits at corporate but is falling short at the frontline due to lax management and lack of standards. I hope they shape up because this hotel deserves better. July 7, 2014
Rated 4 out of 5 by great amenities Great to have a kitchenette in the room, very clean and comfortable. July 17, 2014
Rated 1 out of 5 by Failure on basic customer service I travel frequently and stay almost exclusively at SPG properties. This was my first Element expereince, and I intend it to be my last. The hotel is branded as a business traveler's hotel and that it is not - it was a tourist mess. Trying to get coffee in the morning was similar to a cattle run due to terrible organization. Further the water went out not once, but twice in my two night stay and there was absolutely no pro-active management of the situation, rather they waited for guests to "notice" when they tried to turn on the water. Understanding that these things do happen, the level of customer service that came in response was absolutely unacceptable. February 21, 2012
Rated 5 out of 5 by My favorite hotel! I just stayed here on 7/13 & i have stayed here a year ago & i am always impressed when i arrive! staff is really friendly & accomodating. right in the middle of timessquare & good price! beautiful comfy rooms i will always stay here when i come to nyc July 15, 2014
Rated 2 out of 5 by Very disappointed with this SPG property I thought for sure I had found a gem of a hotel when I booked this. Close to my conference, good location. Pics of the rooms looked updated and nice. Really liked the little kitchenette. Once I got there I realized what the "gotchas" were. First of all the elevator situation was completely unacceptable. 3 postage stamp size elevators serving 40 floors. One stack of rooms, the 09 stack is in the middle of two elevators. Beware of that. I waited as long as 15 minutes for an elevator to come to my floor. The rooms are not well kept. They look nice as far as the facade, but you can tell its like putting lipstick on a pig. The shower was dirty and the water pressure was non-existent on the 11th floor. No room service, breakfast buffet was not well kept or even good and too crowded. The absolute deal breaker though is the fact that W. 39th is a very shady street. I left the hotel to go to the airport at about 4:30am and I was shocked to see a whole group of hookers strutting their stuff picking up johns within 15 feet of the lobby door. I could not believe it. I asked the uber driver who took me to the airport if that was normal and he said, "yes, for this street at this hour unfortunately yes." It was disgusting. SPG should have security and a deal with the NYPD to clean this block up. I could also see that down the street were a group of men who looked to be dealing drugs. Just downright scary! July 14, 2014
2 3 4 5 ... 32 next>>