Rated 4 out of 5 by Jim032014 Great location
Great location to International Airport and ANG Base. Only problem was the room was close to the outer door of my building - very loud. Good breakfast buffet.
March 7, 2014
Rated 5 out of 5 by gk22 perfect location
everything good from checkin to checkout. met our needs completely
February 27, 2014
Rated 1 out of 5 by Dreg0357 Customer service
Josh checked me in, we discussed that the rate $109.00 was an in correct government per diem rate,
He said the rate should be $86.00 and assured me he would correct the rate before I checked out.
He then assigned me to room #160 immediate to the entrance door. I returned to the front desk and requested another room. Marana then assigned me #270, I think. above the lobby with frosted windows and a view of A/C unit on the roof. I again reurned to the front desk and asked for a decent room.
This all took more than thirty minutes.
I feel I got "the run around" and the front desk personnel including the manager on duty were in different and lacked customer service people skills.
I will never stay at another starwood property and plan to post a review of my experience on Trip Advisor.
February 22, 2014
Rated 4 out of 5 by Zac26 Great for price
Property was very clean, restaurant bar closed too early. We went in at 10:50 PM, and they said they were closed with clearly about 20 people in the bar still. Would not let us take anything back to room. Room was very comfortable, and cleaned. Had a good shower.
February 19, 2014
Rated 4 out of 5 by AZTraveler1 GREAT STAFF
The staff were great. Everyone from check in to check out were great!
One of the rooms, it appeared that someone had used the bathroom and drank one of the bottled waters...kind of creepy to check into a room that has been used a little.
January 20, 2014
Rated 5 out of 5 by Mark5544 Makes staying in Tucson a Pleasure
This hotel is not only convenient to my work, but offers an excellent value. The breakfast buffet is excellent, the restaurant has limited but excellent dinner choices and the rooms are quiet and clean. Can't really ask for much more in lodging. The exercise facilities are also well maintained and have a nice variety of equipment. My peers always head to another famous "Resort" in Tucson, but I think 4 Points is far more convenient and personal.
October 27, 2013
Rated 5 out of 5 by SierraRose 5 STARS FOR 4 POINTS!!!
We have stayed at this hotel many times and consider it our home away from home in Tucson. So convenient for early morning or late night flights. Rooms have always been clean, quiet (surprising since this is the closest hotel to airport). Staff has always shown us the utmost courtesy and professionalism, from the maids to the general manager, along with front desk staff and waiters in the restaurant. We are often greeted by the front desk staff as returning guests. Chocolate chip cookies and FREE Internet access are big stars in our book, too.
December 3, 2012
Rated 5 out of 5 by Stacy1 LOVE this property!
We stay here all the time! It's a great property and they really try to accommodate their guests. I have had only good experiences in my dozens of stays here.
October 23, 2013