Rated 4.1 out of 5 by 160
Rated 2 out of 5 by Bullie65 Not as good as expected
We were placed in a room directly next to the outdoor entrance so we listened to the door open and close most of the night. This was very disconcerting as it was just me and my son and it sounded like someone was trying to get into our room. I am sure if we contacted the front desk they would have moved us but it was late and we were tired. We received a note under our door stating that construction above us would be beginning at 8:30 am but were not told this by the front desk. The WiFi didn't work until the morning, poor connection. Other Four Points offer free breakfast and this one did not. I reported all of this at time of check out.
August 11, 2014
Rated 4 out of 5 by SK21 Better than expected
The restaurant was very good. the pool was a little awkward to find from the lobby.
August 18, 2014
Rated 2 out of 5 by auntm25 overnight stay
Stayed in Tucson in room 274. bathroom configuration was totally unsatisfactory. The staff was lovely. We stay at this hotel once a year and hope when we return to see some improvements. Also miss the omelet station at breakfast.
August 16, 2014
Rated 5 out of 5 by KayeMan This hotel is very relaxing
I recently stayed at this Sheraton and found it to be very comfortable, with a relaxing atmosphere. The staff was very attentive and helpful whenever I needed help. I would highly recommend this hotel to anyone coming to the Tucson area.
August 6, 2014
Rated 2 out of 5 by Theresa31 The hotel staff was nice
The people were really nice. I just did not like the room because it had no real window. The internet was not working in my room.
August 6, 2014
Rated 1 out of 5 by PB14 Bad night stay at Four Points Tucson
Checked into a very hot room. It took 4 hours for the room to cool down. Made for a miserable sleepless night.
When my kids went to sleep and pulled back the sheets they found a used nasal strip in the sheets. Makes me think the sheets are not being changed.
I could not get assistance from your office staff waited 15 minutes in the lobby and then finally left.
As a Starwood preferred gold member I used my Starwood points to pay for the night and I feel I would have been better off paying for the night at a competitor’s property rather than staying at this property. This is my first bad experience with a Sheraton Hotel. Very disappointed.
July 18, 2014
Rated 5 out of 5 by wspier Perfect Little Getaway
I had to come to Tucson for business, but brought my wife so she could enjoy a little downtime in the sun. We got upgraded to the suite - SWEET! Nice room. The hotel is relatively laid back - not a ton of guests hustling and bustling about, is literally within walking distance of the airport if you don't want to use Sheraton's shuttle, and we found it to be just a quaint little hotel but with all the amenities you'd expect of a Sheraton property, plus the best food in town, literally. I think for fine dining, Tucson residents probably come to the Airport Four Points for dinner. We will Definitely be staying there again.
July 5, 2014
Rated 5 out of 5 by Harry101 Four Points stay 7/19/14
Our stay was short but as expected. The only minor quibble was the size of the bathroom. Facilities were excellent but swinging a cat would have led to its instant demise.
But the breakfast - aaaah!
July 21, 2014