Rated 3 out of 5 by Ociene Ok, but with issues
I like the Liberty ambiance overall and would stay there again for that reason. However, I was disappointed by a few things that went wrong on this visit: First, the gym is closed for renovations, and their alternate is an 8 minute walk away - not convenient when you've only packed shorts and it's December in Boston! Then my key stopped working on the second day - no idea why, fine, just another inconvenience. Finally, my room service steak was significantly overcooked, and it took them ~35 minutes to get me a new one - very disappointing as I was extremely hungry. The rest of the experience was just fine - nothing amazing, but fine. I'd stay again, but only if another preferable option wasn't available.
December 6, 2013
Rated 4 out of 5 by schumi9 Hotel has great features
Luxury hotel with great bar and restaurants. Helpful staff and clean rooms.
Gym should be improved.
December 6, 2013
Rated 5 out of 5 by KellyWDC Very nice
Beautiful hotel, comfortable room, and excellent location, especially if you're visiting the hospital. My only request is that the morning coffee be left out a bit later than 9:30 - not everyone staying there has to be on their way to work early in the morning. 10am, or even 11am (is that pushing my luck?), would be great!
November 23, 2013
Rated 4 out of 5 by Lew1976 Perfect and fun
We really enjoyed The Liberty for its character, comfort, hospitality, and it's "scene". I must say that I was disappointed with the gym situation. I understand that they were renovating but the gym option the offered down the street was subpar for a luxury collection hotel. Additionally they didn't provide transportation to it and it was freezing and raining, I would've expected passes at the equinox and a free ride. Otherwise it was a really fun time. We loved having drinks on the catwalk.
December 1, 2013
Rated 4 out of 5 by vtvt wait at counter
The line to check in was more than 30 minutes long. You need to have more people at reception on busy days.
And, we got upgraded but the upgraded room didn't seem much nicer than other rooms.
We asked to get our regular room and not get upgraded, because the upgraded room was going to take 30 minutes, but they said we couldn't stay in the other room because there were none.
Be honest from the start.
December 2, 2013
Rated 5 out of 5 by mz55 Great Meeting
The Liberty Hotel was a wonderful place to hold a meeting, the facilities were fantastic, and the staff quite friendly and the food options tremendous. A pleasant surprise was the ability to walk downtown and to local attractions.
November 21, 2013
Rated 5 out of 5 by Ian54 Liberty Hospital Stay
I chose the Liberty in order to spend a restful day prior to taking my partner to surgery at the Mass General early the next morning. The Liberty provided the perfect quite restful interlude prior to surgery.
December 2, 2013
Rated 5 out of 5 by DB84 Super accomodating for patients at MGH!
The staff at the Liberty is tremendous and really go the extra mile when we're there with our daughter for her care at MGH. They are over-the-top compassionate and accomodating during the difficult times of having a loved one in the hospital.
November 19, 2013