The Liberty, a Luxury Collection Hotel, Boston

  • 215 Charles Street
  • Boston,
  • Massachusetts
  • 02114
  • United States
  • Map

Rooms & Rates

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See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 4.2 out of 5 by 707 reviewers.
Rated 5 out of 5 by Great Hotel Hotel lobby basically becomes a nightclub at night which is great if your looking to have fun but not go anywhere. Its loud but the guest rooms are in a separate building, so no noise. The corner rooms are next to a ramp so there is some mild road noise, I was on the 5th floor and asked them to move me, which they did quickly. Restaurant food was good. Valet guys out front were solid. Bed was comfortable. Shower products high quality. The only negative during my stay were the sandpaper bath towels. Try using some fabric softener for me just once. January 26, 2015
Rated 3 out of 5 by I love the Liberty but... I've stayed at the Liberty 5 times in the past 4 months and my experience has gone from extremely positive to disappointed during each successive stay. The hotel is lovely, the staff friendly and yet it seems that frequent guests and Starwood Gold members are not particularly valued. Initially I was able to book a corner King room with a view of the Charles River on a high floor for ~$225/night. Most recently, I paid $425 for the tiniest room across from the elevator. The view was of the hospital, there was no coffee maker and no room for a comfortable chair. When I mentioned that I would like a coffee maker, I was told none was available. Really? For $425? Finally, for the 2nd visit in a row, I have had to ask for my bill to be emailed 3 times. Currently, 4 days after checking out, I still don't have it. I think I'm going to have to rethink my hotel choice on my frequent trips to Boston. March 4, 2012
Rated 2 out of 5 by Should have been better Neat concept for this hotel. However, was told at check-in that I had been assigned a "jail room" and was told all about it and how much I would love it. i was directed to a particular elevator bank to access the jail rooms. Went up and couldn't find my room - because I was given incorrect. Turns out I was in the regular section. Furniture was badly scratched. One lamp was missing the plastic part that allows you to rotate the metal pin that turns it on/off. Mattress sagged badly. Overall, not what I would expect for the price charged. Would not go back. September 19, 2014
Rated 4 out of 5 by Unique property This property is the most interesting and unique that I have ever stayed. I love the charming marriage of old and new buildings and the various prison names attached to areas. I have never encountered such a wonderful reception and that is solely attributable to THOMAS at front desk. Cheerful, obliging, articulate and with a marvelous sense of humour. However , one aspect I struggle with is the canine very friendly policy. I dont enjoy dogs running around the Lobby unleashed. Yappy hour is a nightmare for myself. I dont want animals anywhere near my food/drink when I should be relaxing. The smell and sound is completely offputtng. Management should have the courtesy to inform Guests that on a Wednesday evening, that the Lobby will be over run with dogs. There were 24 said creatures ranging from very small to very large and once again , whilst many were reasonably well controlled, others were not. An assumption cannot be made that we all are devotees of these animals. In addition, I have great difficulty accepting my food/beverage orders from staff patting and touching these animals. My hygiene standards are not excessive but handwashing by the bar staff seems not to be a priority. October 4, 2014
Rated 1 out of 5 by Plagued with problems Stayed one night and here's what I encountered: - Television that worked poorly (screen kept blinking) - Wake-up call wasn't delivered - Toilet didn't work and got backed up - Outlet near the bed didn't work for a medical device that needed to be plugged in - When I checked out, I told the staff that the stay wasn't great and the front desk staff didn't ask why - When I asked for a manager to register my complaints, he was not receptive - $45 for parking What a screwed up place!!!!! April 26, 2013
Rated 3 out of 5 by Nice property - but very noisy In addition to the very hectic lobby during the weekends (there was a fashion show there the night we stayed...), a lot of the rooms with river/city view have noise coming from the nearby train/subway station. I am a bit surprised that so few people here has mentioned that. We actually switched from a suite to a regular room due to this. (Needed the sleep due to a long trip back to Europe the next day). But while the regular room facing the courtyard was quiet from the outside, a terrible plumming noise from the bathroom above was coming and going - I think it was from the use of the bath tub above. All in all a very stylish hotel, but we would only stay at the top floor AND facing the back or courtyard if we were to return. Too bad about the noise, as this is one of the hotels that you REALLY want to love. March 23, 2013
Rated 2 out of 5 by Unique hotel but needs a cleaning! I stayed in a beautiful suite with amazing views but the room was dirty, stains on the furniture and carpet. Coffee machine broken, called for a new one in the evening and it was not replaced until I called again. Housekeeping cleaned the room, did not empty garbage can that was full or replenish hand towels/washcloths. The room itself needed a major cleaning and was dirty when I checked in. Called to move but no other suite was available. Unique hotel but the sleeping rooms need a bit more attention to cleaning. September 7, 2014
Rated 1 out of 5 by The Worst SPG Stay EVER Reception was good but the last time doorman opened the door for us. Room was OK supposedly a SPG Preferred Guest "upgrade". Bath linen was worn out and frayed and “rough”, none of the dispensers in the shower worked, the scale was broken, and the suit/pants hangers were splintered. Mary Anne the Concierge and Falon at reception and guest services were great and the MOST professional staff there - can't say the same for any of the rest of the staff. Stayed 5 nights and my spouse was a Sr. Exec VP of major international hotel chain for 20 years so have a good knowledge. One night at 10:30 trying to get a night cap in lobby bar no seats...but staff (on duty front desk agent included) had a table and were drinking! This was reported but never was acknowledged. Next...the "Private Cat Walk Bar" was never opened but was told we could get my own cocktail and "luxuriate" there on our own...which we tried. It was cluttered with dirty glasses, empty wine bottles and other debris form what must have been a function in a room above. Tried the Clink...mediocre food and over-priced, though our server was professional. Tried Alibi...it was quiet but the bartender Christy as I recall, was more interested in talking with friends than serving customers. It just went down-hill from there! Could not wait to get “parolled”! December 31, 2011
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