Rated 3 out of 5 by Venezuelanguy Luxurious lobby, not so much for the room.
The hotel lobby is stunning and the service was overall good. The room furniture was scratched and it didn't look and feel like a luxury room. Plain paint color walls and the bathroom was bad design with a cheap bathroom shower floor.
September 4, 2012
Rated 5 out of 5 by aj83 MR
One of the most enjoyable hotel stays ever. Both my wife and myself were pleased with accomodations and thought given to all room details. Nothing was left out. We loved the charm of the hotel lobby. The staff was so helpfull. Great
April 9, 2013
Rated 3 out of 5 by Jazzman Noisy Night Club an Unpleasant Distraction
Accomodations were quite nice (other than the shower leaking) but Saturday nights are a bit crazy there with the night club spilling out into the hotel lobbies. Plus someone pulled the fire alarm at 2am which was very upsetting.
October 7, 2013
Rated 4 out of 5 by Bostondweller Liberty Hotel was wonderful
I stayed at the Liberty this past week. Upon arrival I was greated by a warm and friendly doorman who's bright smile instantly put my at east. The equally friendly desk associate explained that my room wasn't quite ready and offered me a glass of champagne - I enjoyed sipping on this while listening to a jazz trio in the lobby (they were quite good).
The house driver, Patrick, was so great! He took me anywhere I needed to go, even detoured a little because of something I had to do. He was always on time, and gave me a nice little tour/history of the waterfront area. He greeted me by name each day, and I thoroughly enjoyed his conversations.
The housekeeping staff was okay. Not great, not horrible - but things like tea and coffee cups were not replenished every day.
The front desk staff took care of a little 'check list' that I had - was entertaining guests in the room that night. Things like extra chairs, nice fruit plate, etc were brought up and I didn't have to worry about anything...Thank you so much Liberty Hotel for making my stay in Boston easy.
April 23, 2012
Rated 5 out of 5 by valsova Fantastic
The location is great - right next to MGH, Beacon Hill yet also minutes from the airport. Our room had a great view of the Charles, the amenities were great - I had everything I needed (and forgot to bring). We had a great stay!
August 27, 2013
Rated 1 out of 5 by maggie146 disappointed stay
The accoustics in the rooms (2 different stays) are limited and the noise on both our stays woke us up. Several staff we encountered were arrogant. Rooms were clean, hotel has an interesting theme but too many basic negatives.
November 28, 2012
Rated 4 out of 5 by kchamz Love the Liberty
Champagne at check in? Fantastic. Concierge was on top of our needs with a rental car and tour recommendations. Morning coffee complimentary, entertainment, snacks, lovely patio bars. A very nice hotel with history and charm.
August 7, 2012
Rated 4 out of 5 by avisitor2012 great hotel
Great hotel! Very cordial staff. They think of the ittle things that matter e.g complimentary water in the room, complimentary laundering of gym clothing
valet parking and in room dinning is extremely expensive!
Needs a spa!
August 15, 2012
Rated 4 out of 5 by Acuralady Dog friendly
This hotel was good, I checked the price for having a dog stay and 150 dollars is very excessive.....do they charge that amount for smokers to clean after they leave.....Also the bar prices for drinks were very high also....
August 17, 2012
Rated 5 out of 5 by Traveler Great Service
the front desk, valet and wait staff were all consistently helpful and great attitudes. Made sure all requests were handled without an issue. This is our 2nd stay here and will make the Liberty our hotel of choice in Boston
February 26, 2013
Rated 5 out of 5 by Sally25 The hotel staff were very helpful
The hotel was a wonderful treat. We ordered room service twice and both times it was quick and efficeient. The helpful staff helped us get a car and driver even though it was Sunday. Awsome Hotel. Would recommend to anyone.
February 19, 2013
Rated 5 out of 5 by Ian54 Liberty Hospital Stay
I chose the Liberty in order to spend a restful day prior to taking my partner to surgery at the Mass General early the next morning. The Liberty provided the perfect quite restful interlude prior to surgery.
December 2, 2013
Rated 5 out of 5 by ije23 Great!!
Easily one the best hotel experiences I've had. The staff was knowledgable, professional and extremely accommodating. I couldn't have asked for a better stay. Thank you and I will definitely be staying at the Liberty again
April 21, 2012
Rated 5 out of 5 by Michael62 Great Buzz
The hotel had a great deal of energy to it. Staff very friendly and attentive. Rooms were nicely appointed. Bathroom was spacious. Nice meal in the restaurant. Only downside was "Business Center." Printers would not work.
November 6, 2012
Rated 5 out of 5 by Bobalou Relaxed and Elegant
Comfortable, clean room, great location for walking to shops or along the water. Much better than usual hotel food -- good variety. Interesting hotel. Pet friendly. I stay in Boston a lot and this is one of my favorites.
September 13, 2012
Rated 5 out of 5 by bostonjoe outstanding stay
A perfect stay from beginning to end. Outstanding staff, amazing restaurants. Sweeping views of the Charles river and Beacon Hill. Subway is right outside the door and can easily walk to government center, quincy market.
December 25, 2012
Rated 5 out of 5 by Paul Great staff.
Peter, the gentleman arranging corporate affairs on behalf of The Liberty,
exceeded all expectations in arramging for the needs for members of our group. The rooms and staff were great. Looking forward to my next visit.
February 25, 2013
Rated 5 out of 5 by Leeny Great time at the Liberty around the Holidays!
My husband and I are making is a tradition for his Birthday in December to visit the Liberty Hotel each year. It is so festive and the staff is so accomodating can't think of a better way to celebrate!
December 9, 2013
Rated 4 out of 5 by Sdoc Sdoc
Excellent welcome @reception. Lovely room but somewhat noisy environs in the p.m.
Minibar snacks , toiletries, not restocked daily. Cleanliness of room average. Excellent location, ideal for quick access to Mass. Gen.
June 2, 2013
Rated 5 out of 5 by Caw0531 Getaway
We live close by and had a night away.....wonderful experience. We had dinner at Scampo...fabulous. I would recommend making reservations, unless you don't mind eating in the bar area, same menu.
Definetly stay again!
March 28, 2012
Rated 5 out of 5 by Danielle Exellence!
Everything from the valet service to the front desk exceeded my expectations. The room was was clean and comfortable. The staff was friendly and helpful. Everything you expect in a hotel, you will get at the Liberty.
July 30, 2013
Rated 5 out of 5 by PEGGYSUE ULTIMATE HOTEL EXPERIENCE
I CANNOT SAY ENOUGH ABOUT THIS HOTEL, IT'S STAFF AND REPRESENTATION EVEN BEFORE WE ARRIVED!! OVER THE PHONE WE MET MN BRIAN! YOU ARE A DOLL AND PUT US AT SUCH EASE COMING TO A NEW CITY. UPON ARRIVAL I MISSED THE NAMES OF CHECK IN STAFF BUT I THINK BELLHOP SAID JASON? WAS FANTASTIC SHARING ABOUT THE CITY RECOMMENDING THE PARAMOUNT! FANTASTIC EXPERIENCE AND THEN TALKING WITH MARK AND ALL THIS KNOWLEDGE AND HIS JUST PLAIN OLD GENUINE CARING ABOUT US HAVING A GREAT BOSTON EXPRIENCE. THEN KNOWING HOW WE LOVE THE BRUINS HOOKED BOB UP WITH KRIS AND THEY TALKED SPORTS AT GREAT LENGTH. KRIS SHARED SO MUCH AND I THANK YOU FOR THAT BECAUSE BOB KNOWS MORE ABOUT THE BRUINS AND THE OLD AND NEW PLAYERS AND HE ACTUALLY FOUND SOMEONE EVEN MORE KNOWLEDGEABLE AND ABSOLUTELY CARES ABOUT AND LOVES THE MIGHTY B AS MUCH AS WE DO. THE HOTEL ITSELF IS A FOUNT OF RICH HISTORY, COMFORT AND HOSPITALITY - CLEAN - COMFORTABLE - QUIET ROOMS AND WONDERFUL RESTRAUNTS AND ATMOSPHERE WHEN YOU WANT THEM:) WE HOPE TO RETURN SOON! I LOVE YOUR CITY AND LONG TO MAKE ANOTHER TRIP TO LEARN MORE OF OUR EARLY AMERICAN HISTORY! YOU MADE THIS SPECIAL TRIP FOR MY BOB TO BE IN BRUINS LAND AT THE HOME ICE -HIS LIFE LONG DREAM - P E R F E C T:) I CANNOT THANK YOU ENOUGH! LOVE TO YOU BRIAN - YOU ARE A TREMENDOUS ASSET THE LIBERTY HOTEL AND I DO HOPE WE CAN KEEP IN TOUCH:)
March 20, 2014
Rated 4 out of 5 by cvaldes Birthday Surprise!
Stayed as a birthday weekend extravaganza!
When we checked in we got the complimentary champagne which was nice. The lobby and decor are very impressive though the actual entrance is a little underwhelming, once you go up the escalators to the actual lobby, it's very nice.
The king room with a city view was very nice. The view was a little obscured, though. We were on the 8th floor so definitely going higher next time.
The best part, really, was when I was surprised 15 minutes into our stay with a "Happy Birthday" card, sparkling wine, and cupcake :-D
So AWESOME!!! I felt so special!
The amenities are nice. The tub and shower were very yummy. We only got one robe and couldn't open the closet door (I'm assuming it was a closet door but it was locked). The movie selection wasn't very impressive but the in room dining was very nice particularly since it was 24-H.
Also, there was no noise problem for us, which is something I read about in other reviews because of the party scene. We stayed on a Saturday night and it was just great.
Definitely staying here again :-)
February 25, 2013
Rated 2 out of 5 by thej Glitches
When I arrived they could not find my reservation. There was no link made between my stay and my platinum status. The lamp in my room was not working.
Other than that the staff was very friendly.
December 11, 2013
Rated 1 out of 5 by Omari displease with the service
It is too much to describe how bad the services are and the room we stayed at is in bad condition. I tried to find a solution with our room's situations, but they will not offer any helps and no accommodation.
May 29, 2013
Rated 5 out of 5 by walsh 5 Star Service From the Minute You Arrive!
The service from the minute you arrive at the valet, through the bellman, front desk staff to house keeping was exceptional. The hotel is so unique and beautiful that a stay here is an event in and of inself.
January 24, 2013
Rated 5 out of 5 by KelliJ Great Experience at such a wonderful hotel
Seeeing this hotel before was a place I wanted to try to stay at. It was a great and wonderful experience during a special time with my husband on Valentines Day. Great location and a hotel that offers a lot.
February 19, 2013
Rated 4 out of 5 by Kham17 Expected more from Luxury Hotel
The hotel is about on par with the normal Sheratons that I normally stay at. The room could have been cleaner. I found old wrappers and old clothing tags around the room. The service from the Staff was good.
January 3, 2013
Rated 5 out of 5 by Tracy79 The hotel topped my expectations
The room, the food, the bar, the service ---- all were exceptional. The staff was incredibly helpful and accommodating. The interior of the hotel is impressive and the history is fascinating. Great place.
September 20, 2013
Rated 5 out of 5 by meet123 Liberty Hotel Boston is outstanding!
Spent a great week in this hotel that's a former jail! The service, location, and quality were superb. My first stay and I will be back. You have to try the lobster pizza at Scampo's I had to indulge twice.
June 15, 2013