Rated 5 out of 5 by Jackie2121 This hotel is great for a getaway from your busy life.
Great Hotel-Best fun-Great location.
July 7, 2014
Rated 4 out of 5 by Jon523 Very nice hotel, but did not live up to cost or expectation
Beautiful hotel, lobby is amazing, room (in the tower) was just another room, but very small. My room overlooked an alley filled with garbage cans and dumpsters. The garbage man came at 3:15 am and recycle guy came at 7. So much for a good night's rest. Staff at door, valet and check-in people were really great and very friendly, just a sub par experience with the room.
July 3, 2014
Rated 2 out of 5 by MikeB123 Poor quality
Long check in lines (30mins plus), rooms mediocre, food and service well below expectations. Expensive for this type of hotel.
July 2, 2014
Rated 5 out of 5 by AnniversaryGetawayBoston Fantastic!
Really everything about our experience at The Liberty Hotel was fantastic. From the rooms, to the service and attention. And our private dinner in Acorn Room was fantastic. The food was perfect, the atmosphere was perfect and the service could not have been any better. Nick was amazing.
I highly recommend this experience to everyone.
June 30, 2014
Rated 3 out of 5 by nyc2013 jailhouse hotel was interesting, but service was lacking
didn't get offered any help when pulling into valet, or when we used or car in between. for $47/ night valet fee, I expect more service than that, and a greeting by name like the four seasons.
June 30, 2014
Rated 5 out of 5 by PeteG36 Great Hotel
Such a cool hotel! They did a great job of preserving the light touches of the Old Charles Street Prison, but making it a luxury hotel. We had heard the rooms were too small here but we thought they were perfect. In fact, we thought the bathroom was huge for downtown Boston. And it has the best location in the city with views of the Charles River and a short walk to Charles Street and the Boston Common. The hotel staff went above and beyond to have a balloon and chocolate cupcake waiting for my wife for her birthday upon check-in. I would stay here again anytime!
June 23, 2014
Rated 4 out of 5 by kipV One night stay
Hotel was quite good on most accounts. Staff was accommodating if a bit slow at check-in. Value can be good if you keep an eye out for last minute deals.
June 28, 2014
Rated 4 out of 5 by theitm Unresponsive staff
My husband and I spent the last two nights of our time in Boston at the Liberty before we move to the West coast and we were assured by Concierge at the time of booking that there would be something special in our room to commemorate this event but there was nothing upon check-in. No big deal but when we checked in at 3:45pm (check-in time starts at 3:00pm), our room was still not ready and we had to wait for over 45min in the lobby. It was not until I asked them again to see how much longer it would be before the hotel staff follow up with housekeeping to get an update. When we called downstairs for some Tylenol to help alleviate a migraine, we waited for over an hour and still no Tylenol so we just left the hotel in search of another and quicker remedy. Overall, stay was good but we expected more from the SPG Luxury Collection.
June 23, 2014