The Liberty, a Luxury Collection Hotel, Boston

  • 215 Charles Street
  • Boston,
  • Massachusetts
  • 02114
  • Estados Unidos
  • Mapa

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  • Para estadias superiores a 90 dias, ligue para 866-539-3446.
  • As reservas são aceitas com até 550 dias de antecedência.
  • Por favor, verifique novamente as datas.
1 quarto 1 quartos , 1 adulto 1 adultos , 1 criança 0 crianças
Rated 4.2 out of 5 by 740 reviewers.
Rated 5 out of 5 by Wonderful City Experience This is one of my favorite city hotels in North America. The way they have renovated it from an old jail is amazing. The rooms are spacious and well designed. Hotel amenities are top notch. Experienced only one small issue during our stay. When we were ready to leave, I called for the bellman and valet, waited 20-30 minutes, but no one arrived. I called again and the bellman did arrive promptly. However, when we arrived at the front, our car was not ready. It took another 10-15 minutes for them to retrieve our car. Obviously, the person who took the first call didn't do their job. I've stayed there previously and had no issues, so I think this was an isolated incident. I would still stay there the next time I am in Boston. August 10, 2015
Rated 5 out of 5 by Ultimate Luxury Beantown Property! It's taken a week or so, before I could express into words the emotional impact of my experience at The Liberty Hotel last Friday. The backstory starts about almost 3 years ago. I had checked into the W Hotel in Hollywood, California and was greeted by a young man and I believe it was actually his first day on the job his name is Dakota. he was the Bellman that help bring bags up to my room. Originally been from Boston, I immediately detected his accent. A simple bring in my bag up to the room extended into about a 45 minute talk about Beantown and Massachusetts and how his travels had lead him to California. There was something about that young man, that made a big impression on me. Looking back now I realize I was able to see it myself and him when I was his age in my early 20s. His authenticity is real mess and even a little bit of that Boston attitude immediately made me feel connected to him. I took it upon myself over the last several years to keep in touch with him and follow his career through Starwood corporate. As revolve had our challenges in life growing up Dakota certainly had his own, but nothing hinder him from meager beginning is a bellman to becoming a manager at the front desk of a luxury property in Boston. Upon arriving at the property my guest and I were greeted with such a warm welcoming extended beyond the customary "welcome." Akeem and Morris literally embraced us with hugs and made us feel as if we were coming home after a long time on the road rather than checking into a hotel property. Akeem and Morris brought such a smile to my face after a 41/2 hour delay on JetBlue. I thought maybe these are some old friends that know me that I forgot it was like almost confusing they were so kind!! Even walking into the Lobby, every team member greeted me by name, came over to shake my hand, it was like a procession of a welcome committee. Upon checking in Stephanie, came around the Front Desk to give me a hug and give me details about this beautiful property. Such an interesting history, as it was once in jail house back in the 1800s and actually still have some of the original cells in tact with the bars in brick. Even the little lounge is called "The Clink" I have never had this type of treatment before, and I've been a Starwood platinum member for 15 years in a row as well as became a lifetime platinum status about four years ago. I'm also a platinum preferred planner and do everything that I can to promote the brand. There's something very special about Stephanie. The ability to be professional and personal at the same time. She shared with me some upcoming surgery that will be taking place and we literally in that moment clasped hands and had a healing prayer together. Definitely not your typical checking LOL. Beyond that, when I heard her mother was coming into town for her procedure I contacted the manager of my father's restaurant in the north end and make sure that they'll have a complimentary dinner the night before her surgery. Just a little way to pay back the warmth and love that I felt. Steve, the Bellman, brought us up to the suite and once again gave us a great mini tour of the property and some of the history. From the property standpoint, the place is immaculately clean and very luxurious. Every team member has a smile and helpful attitude. In addition the room that I had was a beautiful corner suite overlooking the Boston skyline. Truly the best view of the city of any hotel property has ever stayed at. The amenities in the bathroom will be on luxurious, even better than the bliss products that the W features. The bed was extremely comfortable and it was very hard to get out of it the next morning. We had room service and the food was incredible. I had their homemade macaroni and cheese, my friend had a huge big beef burger, and I had the most amazing chicken Caesar salad ever had in my life it was incredible real roasted chicken not the slices you get out of a plastic bag. It was just one of those days where I felt more comfortable then probably coming to my own house! Everyone was so helpful so loving and so kind. Below I have copied and pasted the text message that I sent to my whole family after I checked in. "Just checked into the liberty Hotel in Boston. I don't think I've ever had an experience with any Starwood property like the one Dakota set up for me today. When we arrived and I stepped out of the Uber everybody came running over to hug us ..like all the Bellman , valet people and called me by name.. When I got into the lobby the manager behind the desk, Stephanie gave us duck a warm welcome! Beyond!!! I really can't express in words how powerful this experiences for me. And the view of Boston is incredible! Earlier today when I was at the airport and we had a four hour delay I noticed this old Haitian woman in a wheelchair that everybody was ignoring. I went over to her and had somebody translate because she only spoke French if she needed anything and they said yes she would like apple juice so I got an apple juice and a banana. It reminded me that when we serve other people and we lift other people and help relieve suffering existence smiles upon us. I am truly humbled and truly grateful and to think that two years ago when Dakota was only a bellman that through our relationship and working with him he was able to lift himself to a position of manager at a luxury property in Boston and could provide this type of experience for me as a way to show his gratitude is incredible and more so because all the employees here love and respect him so much that it was a pleasure for them to honor his request to give me such great treatment." I will never forget this experience and the beautiful people that are part of the team at the Liberty Hotel. I can't think of any other property I could ever recommend to anyone that I know that plans on coming to Boston! -Mitch K. August 6, 2015
Rated 5 out of 5 by Great hotel Hotel in a great location, easy walking to historic areas, subway right across the street for travel to further locations. Hotel very historic but very cool, nice set up. Staff friendly, didn't follow up on a couple of request but no big deal. Bar, restaurants and night life all great but not a noise problem for sleeping. Overall hotel really is a good one, will be back August 4, 2015
Rated 3 out of 5 by Great location, slightly less than luxurious stay We were excited to enjoy the Liberty for a special weekend in Boston. Overall it was a good experience, the service was great, but rooms, attention to detail and expected luxury fell short of the value expected. Were told we were upgraded to a courtyard view (always nice, but not expected), but it was on a lower floor, so we didn't have any views of the River, which would have been preferred. We liked the liveliness of the hotel and was not at all, in our opinion, too loud or club like. Would prefer to have a hotel with a Spa and pool, that is part of the luxury collection, so know that both of these are missing here. This experience fell short of the value and luxury expected. With that said, would still recommend the hotel, as long as value for your expenditure is not your first priority. Pro's- Hotel aesthetics - the repurposing of the hotel from a jail, retaining and redoing some of the very interesting architecture. The Lobby area is fantastic and an incredible first impression. Great place to grab a drink, as well as the outdoor bar area....awesome! Location - next to the Charles River, in close walking distance to Boston Common & Public Park, Newbury street for shopping, North End for good Italian food, sports venues, Fenway Park and TD Garden and Charles street, a fantastic local street with shops and great dining options. Service - despite the lack of SPG recognition, the service outside of that was spectacular. They were attentive and responsive to everything we wanted and needed. Con's- Room comfort - the rooms are tired and worn out. The furniture is nicked and scratched, the carpet is old/stained and the bathrooms need updating. Happy to read they are doing a room refresh starting in November and to be completed in early 2016. Attention to detail - checked in to stains on the bed sheets. Quickly remedied, but how does this get missed while making up a room? Towels - the towels are far from luxurious, however, do provide a good exfoliation due to their rough texture. Value - you simply don't get the value for the expenditure. Wifi - very slow and unreliable August 1, 2015
Rated 5 out of 5 by Historic Stay Thrilled to stay in such a historic building! Admired the re-purposing of jail to a world-class hotel. Friendly and helpful staff. Enjoyed breakfast at Clink. Highly recommended! July 21, 2015
Rated 5 out of 5 by Best of the Luxury I enjoyed everything about my stay here from the Staff that meet you on the street when we first arrived until we checked out. Professional, courteous, gregarious and charismatic are just a few accolades. I can't wait to get back here! July 16, 2015
Rated 5 out of 5 by Fantastic Wedding Venue & Hotel We had our wedding at the Liberty this past weekend. Everything was perfect and we couldn't be happier with the venue. The staff was very friendly, attentive, and went above and beyond for all of our requests. All of our guests were raving about the gorgeous building and the delicious food. I would highly recommend the Liberty to anyone looking for an event space. June 29, 2015
Rated 4 out of 5 by Very unique hotel Very beautiful hotel that provided us with the best quality service I have ever seen. They replenished our room and car with water every day and provided the best service as I am a spg member. Fruit baskets and complimentary 2 drinks at the bar. One negative thing that just didnt make sense is charging customers for ice weather you order a drink that needs ice or just ice in a cup at the lobby bar yet ice bars in the room halls are free. June 20, 2015
  • 2015-08-28T10:51:36.044-05:00
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