Four Points by Sheraton Memphis - Southwind

  • 4090 Stansell Court
  • Memphis,
  • Tennessee
  • 38125
  • United States
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.8 out of 5 by 50 reviewers.
Rated 4 out of 5 by Nothing In Oxford, this worked out just fine Spent a family getaway weekend and not a place to stay in Oxford, a short drive up the road found me this hotel for 2 nights. Worked out great. Wonderful staff, very nicely appointed rooms (though it would be nice to have foam pillows). This may be where I use my points next year. November 13, 2015
Rated 5 out of 5 by Great staff I called from the Memphis airport for the shuttle. Genova was at the over end of the phone and assured me that Demietry would be on his way to get me. Soon enough, he arrived, very polite, smiling and such a great driver and person. It was too early for check in but Geneva took the extra steps to ensure she could find me a room. I was hungry and the Restaurant did not open until 5:00, I said I could walk to a restaurant, but Geneva and Demietry both insisted that he take me (later I found out that it was past his working time). The staff here is what make the grade. I can not say enough positive about the staff, they truly care that the guest is taken care of. Many thanks for a great stay. October 24, 2015
Rated 4 out of 5 by Good accommodations for a relaxing stay I found the hotel neat and clean and the breakfast was delicious. October 13, 2015
Rated 4 out of 5 by Great front desk This place was great. I had the best room on the fourth floor and the front desk women were very very nice. It was clean and the towels were pretty thick. I also enjoyed the bar and restaurant. But the best thing about this place was the women at the registration. They made it easy and they are very accommodating even when I had a problem. Check in was so easy and quick and after a long ride from New Orleans I needed that! August 6, 2015
Rated 3 out of 5 by Friendly Staff Really nice staff. Friendly and welcoming in the little restaurant/bar. A very warm environment. July 25, 2015
Rated 5 out of 5 by Outstanding Service We hosted a two-day training class. The corporate & group sales manager was very accommodating answering all our questions. She was quick to return my calls & emails. Very much appreciated! The Sales & Catering Managers were super friendly and easy to coordinate with. The guest rooms were very nice, up to date, and clean; as well as the fitness center. The meeting room was clean & setup as promised. The staff was super friendly, attentive, and always available. The catering was outstanding. The food was excellent and the service was even better! We truly couldn't have asked for a better place to host our meeting. A big BIG thank you to Joan and Shelly. You made me look really good :) April 21, 2015
Rated 3 out of 5 by Cleanliness I visited the Memphis area for the holidays and stayed at this particular hotel. To my surprise the hotel lobby was nicely decorated with holiday decor , but the service I received and the condition of my room was appalling. Upon arrival there was a woman at the front desk on a personal call and placed her call on hold and greeted me with "yes..." Hmmm.... Yes I would like to check in....... My room looked clean from a glance. After settling in I noticed that the duvet and sheets on both beds were disgusting (highlighter marker stains, and dirt). When it was brought to the front desk attention they were slightly apologetic and sent housekeeping to replace the duvets. In addition I was refunded for 1 night stay when I felt like I should have not been paying to stay there. It was a total inconvenience and if you saw the way the duvets looked someone in housekeeping should have been fired that day. As I explained to the light of bedbugs and everything else that take place in hotels, there is no reason for things like this to happen. As a SPG hotel I was very disappointed and I will never stay at that hotel again. January 10, 2015
Rated 1 out of 5 by cash not accepted I DID NOT have a good check in experience! I plan on contacting your corp. offices to discuss. Problem: My wife and I do not use credit cards, Cash only always! My wife was very embarrassed when she tried to check in to your hotel, but was not allowed to use cash for her incidentals $50.00 deposit. She was told that a credit card was required! That is not good business. I did not think I would ever see a time in the US that CASH was not accepted!! Do not expect any more business from our family. Thank you and looking forward to your response. October 27, 2014
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