Rated 1 out of 5 by Disgruntled2 The hotel closed abruptly and without warning.
This had been my favorite place to stay in Doha, I have stayed there on 18 occasions over the past 8 years. When I checked in, I was told the hotel was ordered to be closed the next day for renovations. I was told that the order came from the Emir! It created chaos. The staff was very helpful in arranging different accommodations but this is no way to run a business.
March 5, 2014
Rated 4 out of 5 by Ngoyoni A Nice Place to Stay
I stayed in R726. It has a nice rear view to the ocean/swimming pool. Unfortunately the door to the posh was locked and could not open to sit outside.
The linens were good, but I wasn't supplied by washing towels (the small ones) except for the first day. The bathrobe was too small for me,
Overall a nice place to stay.
Checking out was too too slow. took almost half hour just standing at the counter.
November 10, 2012
Rated 2 out of 5 by George76 Registration and check out need significant improvement
We stay at the Sheraton on most business trips to Doha. While I like and enjoy the accommodations , the wait at check in and check out is horribly unsatisfactory. I have never experienced a quick transaction. Instead we wait for 20 minutes or more. Yesterday I stood in line behind one person for almost 45 minutes before they brought out another cashier. It is very disappointing for a SPG property
September 8, 2013
Rated 4 out of 5 by DutchConsultant Good business stay in Doha
The Doha Sheraton offers a good stay; rooms are spacious and practical, and the balcony is very nice and convenient. I had a room with sea-view, which is great; you can see the sun rise if you get up early enough. Points of attention: Internet is a bit awkward and the bathroom showed signs of wear.
Somehow, although the hotel is big, the staff gives you the impression of 'knowing you'.
January 7, 2014
Rated 5 out of 5 by Ramy Great Experience
I am a regular visitor to Sheraton Doha, almost on weekly basis for business trips. The least i can say it is a great experience every time i check in.
From the first worm welcome by the active and always smiling Laila at reception, to check out with the same warm smile; everything is just perfectly placed and professionally run for our comfort.
Thank you all for your great efforts.
February 22, 2013
Rated 3 out of 5 by lolcar Large Rooms
This hotel has large pleasant rooms with lots of light. However bathroom although spotlessly clean has to be modernised and WIFI which is supposed to be providedd free of charge to all rooms is difficult of access if it works at all !!! Room furniture has also somwhat dated... The most positive thing about this hotel is the staff... extremely helpful in all circumstances !!!!!
March 8, 2013
Rated 4 out of 5 by ESW37 Lovely rooms and great staff
The hotel is in a great location for the West Bay area. Our room was great but the rest of the hotel is showing it's age (1982). The pool and outside areas are in need of refurbishment of broken tiles etc.
We ate mainly in the Latino restaurant which was very friendly. They had a great Colombian 3 piece band there in the evenings (for a 6 month booking I believe)
February 4, 2013
Rated 4 out of 5 by Squirrel64 Birthday Weekend
I have just spent my birthday weekend at the Sheraton. The room was great as were the flowers and cakes the hotel gave as surprises. My husband has an injury which requires the use of crutches and the staff were very kind in their attentiveness to him - not overdoing it, but recognising when he needed a bit of help. Thank for helping us have a great weekend.
April 7, 2013
Rated 4 out of 5 by vtraj Hotel is grand; but needs to be more comfortable
The hotel is really grand in its appearance. The room allotted to me (310) was not making any comfortable, as it had steps inside, the view was spoiled with smoke being observed - probably from the kitchen, shower was not convenient. Staff were good though they can still improve, the food was good, the class was excellent for the quality of the hotel.
March 8, 2013
Rated 5 out of 5 by noudmir NOUDMIR
Extend to all staff of the Sheraton Doha, my friends and Brian on the occasion of Eid al-Fitr, dear and my brother and my friend Shaheer unable tongue thank-you you yes man, friend and brother your smile your face the smiling playful spirit all her appreciation and gratitude, Connie dominates the hotel almost daily I thank all the staff in this hotel
August 15, 2013
Rated 5 out of 5 by HelenMM Fabulous Hotel
Despite the fact that this hotel is 30 years old, it is in wonderful condition. Five star luxury at its best. It has been maintained well. The staff are excellent - very friendly and any requests are dealt with expertly. The gardens are wonderfully relaxing, the pool area perfect and the beach a great place to be. We loved every aspect.
November 13, 2012
Rated 4 out of 5 by IntlTradeAdvisor House keeping and laundry
An older hotel in the West Bay area of Doha and perhaps the first of the 5 star hotels in the area. Great location and easy access to most parts of the city. Good restaurants and great lobby area. Breakfast buffet is well stocked with a wide variety of western and Arabic foods. A really happening Irish Pub in the lower level.
House keeping is not up to par with the rooms not being vaccummed daily and detail to cleaning around the corners and edges of the room / bathroom. Inconsistancy in the supply of towels. One day no hand towels and the next with.
Laundry - perhaps one of the most expensive hotel laundries I have ever used. Six days of basic laundry was almost as much as the room rate I was paying. I should note that I had mentioned it to a manager at check out and he reduced it by a token amount however still extremely high compared with other hotels in the area and the region. For example a pair of socks were 24 QAR (about $8 US). One could buy a new pair for that price.
January 25, 2013
Rated 2 out of 5 by xavinho any staff in the house ??
- so much time just to checkout!
- even with so much time wasted, the staff gave me half of the receipt but charge me full!
- no-one answer the phone when calling the hotel.
hotel put on list to avoid!
March 9, 2014
Rated 5 out of 5 by CharlesM Great experience
The aspect in which this hotel stands out is its staff. I commend them very strongly for going out of their way to give excellent service. Even if you request something from a person who is not responsible for that task, they always take ownership of the problem and ensure it is resolved.
June 14, 2013
Rated 5 out of 5 by MIG1953 IATA Conference
The room and overall property were very comfortable. I enjoyed the extensive and fully equipped health club facilities which were much better than many others I have used and particularly liked its extras such as the steam room. Overall a very pleasant stay during my first trip to Qatar.
March 18, 2013
Rated 4 out of 5 by mawais Health Club Location
Keeping in view of weather condition the health club location is not suitable for hotel guests.
As after a workout/sauna, its uncomfortable to move along the beach/open air.
The situation can be bad if sand storm/high wind is their and even worse in case of high humidity
March 4, 2012
Rated 5 out of 5 by Farouk2 Hospitality hotel
From the moment I arrived to the hotel I feel a good hostility from every one , starting from the reception with a big smile from Mr. Mina end with the man transporting my luggage to the room , everybody in this hotel is working in a very organize way
December 15, 2013
Rated 3 out of 5 by MFDave Great Location
Hotel is situated in a nice location with some great facilities. The food was excellent. The rooms are a little dated. This is the first Sheraton I have stayed in where i did not fell like an SPG platinum member, although I did get what I paid for.
June 5, 2013
Rated 5 out of 5 by Nordy Very good service and attentive to my needs.
I stay here often and haven't had a bad experience yet.
Only criticism is the hotel cars are very expensive compared to taxi's. Problem is there are very few taxi's and I think the Hotel takes advantage of the fact.
I now always rent a car.
May 10, 2013
Rated 3 out of 5 by markham noisy rooms
the location is beach side, but with nothing within walking distance. health club is in a separate building, and excellent. Rooms are not soundproofed so aircraft sounds can be heard at all times. check in and checkout and painfully slow.
February 3, 2013
Rated 5 out of 5 by Ryan81 One week in Paradise
Exceptional hotel. All staff, in every location of this hotel were excellent, great to deal with, very friendly and very accommodating. Could not and would not ask them to change a thing about their staffing or business conduct.
April 10, 2013
Rated 4 out of 5 by Docinho Exciting time
We would like to say thank you very much for the nice time in Sheraton we feel at home!
Our special thanks for Mr Vjay in Club lounge.
And Mrs. May. Reception. They are fantastic!
February 2, 2014
Rated 5 out of 5 by Traveller2012 Excellent
One of my favourite SPG Hotels.
The location is very good, the price was good.
I was upgraded to a suite on the 10th Floor on arrival. The Club room area is well managed and the food quality excellent. Service very good.
March 24, 2012
Rated 5 out of 5 by michivals Great Hospitality
I was very satisfied with the hospitality of the staff and the hotel, even though is one of the oldest in Doha is kept very nice and elegant. My room had the amazing Doha skyline view. Overall it was a great experience.
March 18, 2013
Rated 4 out of 5 by Mashawer Green Choice Policy
If you choose to take the green choice, they will leave you for 3 nights without cleaning the room, although it's written on the flyer that you can choose it daily?! but it seems they are applying it by there rules.
April 7, 2013
Rated 4 out of 5 by TonyP Excelent but
As always the Hotel is excellent but for the second time this year, they have taken ages to retrieve my Suitcase from the room on checkout. Happening at the end of the stay, it kind of spoils the overall experience.
November 24, 2012
Rated 3 out of 5 by Gianni54 Old fashioned
Need to be renewed.
Room not well mantained (light switches not functioning, bath scale out of order, sleepers not provided, newspaper not provided even if requested, table watch not functioning etc etc.
November 1, 2013
Rated 5 out of 5 appreciation
My deep appreciation to the customer service team in Sheraton Doha, Liela and Mr. Sherif for the effort and support shown in every stay I have in the hotel, hats off to all the Sheraton Doha team.
January 25, 2013
Rated 5 out of 5 by Vasili Nice place for holidays
Very well desing the set up of the room.
Service excellent, staff members competent and very helpfull.
Good value for money.
Safe place to spend time with the family
Good family environment
September 25, 2012
Rated 3 out of 5 by greyvince23 Reservation and Check-in
Reservation made clearly but was not followed upon arrival.
Check-in is taking longer time.
February 16, 2014