The Park Tower Knightsbridge, a Luxury Collection Hotel, London

  • 101 Knightsbridge
  • London,
  • England
  • SW1X 7RN
  • United Kingdom
  • Map

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.1 out of 5 by 250 reviewers.
Rated 1 out of 5 by Worst SPG hotel EVER! No recognition for Gold/Platinum members at check-in. Was told had to "upgrade" my wife and daughter and I, but only smoking floor upgrade available or wait until 7:00 pm for room to be ready. Room stank of smoke including carpet and drapes. Was there for 10 nights and asked to change room was told hotel was full, except for rooms on smoking floor. No changes provided. Did "airfreshen" the room twice, but a short term fix. Witnessed management on two occasions publically reprimand staff - very unprofessional - but staff were horrible, unengaged, unwilling to address any concern, demanding of gratuities, can see why management was upset. The hotel lobby is beautiful, the location is outstanding for so many things. Except for the concierge staff, every other employee seemed to hate their job. No smiles, no caring. What a shame...first time trip to London for my family...almost ruined by horrible uncaring hotel staff. July 19, 2015
Rated 3 out of 5 by very moderate property 1. I checked in in a smoking room and asked for an ashtray 5 times during my three night stay. None provided despite house cleaning noticed I am using a glass and cleaning it, yet did not provide one. 2. Flooding in the bathroom/shower stand every time you take a shower. 3.The most disappointing and poor service is with the luggage service – bell captain. a. Extremely slow service on check in and check out. In fact on checkout I had to bring my luggage down since the hotel failed to provide luggage service for more than 30 minutes. b. Hotel entry cluttered with guest’s luggage as if you are at lost luggage section in an airport! c. Luggage security is so poor that luggage is chained at the hotel entry unattended. I literally unchained my luggage and haul it to a waiting UBER car without anyone noticing or checking ID etc. Will not consider the property for future travel to London. June 28, 2015
Rated 5 out of 5 by Luxury done right It is the mark of a Luxury Collection property to consistently exceed expectations. The PTK does this in the extreme. The hotel delivers a personal and memorable luxury experience. The staff seem to take pride in attention to detail and pampering the guest. The splendid service is genuinely attentive and tailored to the guests preference. The dining is of excellent quality in all restaurants. We thoroughly enjoyed our ten day stay in May,2015. It is recommended as a high quality luxury hotel in the perfect location. Best hotel in London. Our thanks to Sue Finlay and Martin Bauer for their assistance on this return visit. May 30, 2015
Rated 5 out of 5 by Great experience I just returned from a 5 night stay with my family. We used points for 3 rooms. Rooms are modest in size, but very comfortable. Location is amazing. The service was terrific. we asked for a cot and got a full twin bed for my 4 year old. refrigerator - no problem. hot water for tea - no problem. i don't think i waited more than 2 minutes for each item to arrive and each staff member was nicer than the next. I would definitely recommend this hotel again. PS we ate out so i cannot comment on food, but it is pricey. Just go across the street to harvey nichols 5th floor for anything from coffee, sandwich, breakfast on the terrace, to a great lobster for 20 pounds. The service and location will definitely have me coming back again May 20, 2015
Rated 5 out of 5 by For the great support from Front Office Dear Sir or Madam, We felt grateful and highly appreciated for the support from Ms. PAULA LLOMBART and Scott Murray to the reservation from Mrs. Goodwin Gaw - 901431915 May 17, 2015
Rated 5 out of 5 by Great hotel Verey nice hotel. In nice area May 11, 2015
Rated 4 out of 5 by Its London afterall Room size, great for London Room decor is dated. Front desk staff amazing. Would be an amazing 4 star hotel. On the low end for a 5 star. April 26, 2015
Rated 5 out of 5 by Very nice room. Great staff From Katie's help at checkin to the assistance from concierges Frederick, Alfonso and Lloyd to the rescue provided by Maurry we cannot say enough about the wonderful staff. Hotel room has great view of Hyde Park. Super location for restaurants and shoppimg April 3, 2015
  • 2015-09-02T19:54:50.673-05:00
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