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1 Zimmer 1 Zimmer , 1 Erwachsener 1 Erwachsene , 1 Kind 0 Kinder
Rated 3.9 out of 5 by 42 reviewers.
Rated 5 out of 5 by Enjoyed my Stay Thanks to ITC for making my visit to the city a memorable one. They acknowledged the SPG status and exceeded my expectations of hospitality. September 25, 2016
Rated 1 out of 5 by Not luxury at all Not a luxury hotel at all. Old facility and poor amenity. Extreme bad experience with FB. I experienced a disrespectful front desk staff. The travel desk guy is helpful and nice September 12, 2016
Rated 2 out of 5 by Poor service at check in and check out Although I checked in at 1 AM, and it was not busy, the guy behind the desk could not get rid of me fast enough. He did not recognize my Starwood status nor was I given a particularly nice room even though the hotel was not busy. The room I received had a very small window and no natural light. In addition, it was damp and musty. Check out was slow too, as there is no Starwood Preferred counter that I could see. I have stayed at many Starwood properties and this is not one I would frequent again. September 5, 2016
Rated 2 out of 5 by Major Renovation Required The entrance and lobby are where the beauty stops. Steps required to get to rooms which are not good with luggage, Room felt like a cave with curtains closed so other rooms couldn't look in. Charged 200 INR for bottle of water a the breakfast when refused dirty "filtered" water. Included breakfast was a ton of lower quality items. Watch the bill for things included but not consumed. i.e. rate included pressing but was still charged July 25, 2016
Rated 3 out of 5 by Mixed_experiance Rooms are dated. Refresh is needed in bathrooms. Towel rack was rusty and showed the age since last refresh. Pictures shown on the website may be from the time hotel was built. With new hotel chains coming to Agra, customers may have better options. During the check-in, I was told that free breakfast was included in the room rate. However, a surprise was waiting for me at checkout with a hefty charge for the breakfast. Left a bitter test. Need to say that food quality was good. Staff was extremely courteous, doing wonderful job. June 29, 2016
Rated 5 out of 5 by Great Hotel I was in Agra for Business for 1 day, coming a long flight from NY and going from Delhi to China the following day, I was exhausted, what a surprise to have such a quality Hotel in Agra. June 28, 2016
Rated 5 out of 5 by Great time at ITC Agra I recently spent one night only at the ITC in Agra, however, I must say I have never felt so recognized as an SPG Platinum member. I was given a great suite, the staff was incredibly nice, and so was my butler. I was even offered a complimentary meal by my butler which really made me feel valued and appreciated. The travel desk was incredibly helpful, booking tours and cars for me. They even offered me to pay them directly to avoid paying tax on the amount if added to my hotel bill. The facilities were great - especially the spa. Finally, it's great value for money on all fronts. I wished I had more time to stay when checking out. Highly recommend this hotel. April 25, 2016
Rated 4 out of 5 by Marble floor noise While most aspects were up to Starwood quality, I did experience significant sleep disruption caused by the noise of a chair/other furniture sliding on the marble floor every few minutes. I suppose this was from the room above me. This is easily prevented by pads installed on the furniture feet, so should be a regular maintenance item to check. March 21, 2016
  • 2016-10-20 T10:18:30.536-05:00
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