Rated 5 out of 5 by Ma1413 Nice Job Westin
Love this place. Gabe by the pool Jose cleaning the halls and our maid Angel and Lorena were great but everyone was. Clean great food by the pool and had dinner twice , thanks so much. Mike Arends
April 4, 2015
Rated 5 out of 5 by TPGRN331 SVN Owners First Time Use
We are owners at this property and it was our first time use. Thoroughly impressed with the design and layout. Had a building close to main pool and lobby, which made walks to the pool and happy hour a breeze.
Stayed in a premium 1 bedroom. Villa was clean, stocked and the style and layout are nice. It is convient to have a full kitchen. Always enjoy the Westin Heavnly Bed.
Two complaints: First the sofa in the main room is FIRM, hard to get comfortable to enjoy TV and drinks by the fireplace. Second we were never offered cleaning services, I went to the front desk to opt out for SPG points, but never received them either.
Overall an excellent property that is close to Palm Desert dining and shopping at El Paseo, and a short to Palm Springs.
March 21, 2015
Rated 5 out of 5 by ILUVMYL 1 Chance for 1st Impression!
Perfect site for a quiet week away! A lobby with a view; front desk staff made check-in process seamless but surprised that there was a daily parking fee (why? never encountered at any other property); room presented as expected; cozy fireplace; nice view from rooms; bed divinely comfortable; pools smaller than expected but heated and not crowded; friendly, professional grounds staff.
March 1, 2015
Rated 5 out of 5 by Omar3252 Great time Share
Jim Moran GM, and his Staff makes Desert Willow a great time share. Staff is willing to assist you with any needs and always one step ahead of you. Five star service. Jim's leadership skills reflects the success of the property. Keep up the good work.
March 1, 2015
Rated 5 out of 5 by Joe1257 Best Hotel Experience
The staff was nice and helpful. The rooms and hall ways were exceptionally clean.
February 16, 2015
Rated 4 out of 5 by Rodi Great Getaway
Great views from the rooms, hospitable staff, friendly staff always ready to shuttle you around the resort.
February 14, 2015
Rated 5 out of 5 by jwroc very nice
this complex is growing quickly...now have 9 buildings with plans for nine more....we were in one that was a pleasant half mile walk to the main reception/dining area....rides are available on request.
restful place with all usual amenities, ten minute drive to center of palm desert
February 14, 2015
Rated 5 out of 5 by Guinness1 Second Time
Our stay was as fine as the cloudless blue skies and 80+ temperatures during our visit. Staff was friendly and professional. The GM, Jim Moran, makes a point to walk through the facility and stops to talk to guests. The upper pool should still be a quiet pool since kids have an unbelievable facility of their own. They are going to be opening another bar area in the upper pool area which should help the servers and guests. Great place for families and for adults leaving winter behind.
February 9, 2015