Rated 5 out of 5 by ronaldf Hotel has a great Gym
The gym is exceptional... the steam room is outstanding... there are not many hotels that offer a steam room and spa at the aame time... and thepool is great... and all very clean and sanitary...
February 23, 2014
Rated 5 out of 5 by Castries This hotel is so convenient
Great place to stay the night before and/or after a flight. Staff and facilities are excellent. Bar and restaurant offer a fine menu and good service. Quick and convenient access to the terminals by train...literally in less than 5 minutes.
February 17, 2014
Rated 4 out of 5 by FamilyWoman Convenient and Efficient
This hotel was the perfect choice for my 5-person family. Being at the airport and having parking on site meant no shuttles, no lugging around heavy gear and kids, and a more relaxed and peaceful lead-in to our flight. The hotel room and hallways had a bit of an out-dated feel and perhaps the upholstery could use a cleaning or update, but the beds were excellent.
February 26, 2014
Rated 5 out of 5 by Darla58 This hotel's location is very convenient!
When you need a comfortable room for a brief overnight stay, this place fits the bill!
We are only in the room for approx. 4-6 hours but it meets our needs perfectly.
A wonderful bed, a hot shower, a cup of coffee in the morning and you are out the door to catch your connecting flight. I was somewhat disappointed that I couldn't have free wifi to check in with my family at home, but I know that it is always about the almighty dollar.....I can delay that aspect now that I am close to retirement. Having said that, maybe this is something that needs to be addressed?
Aside from that...check-in was prompt and I especially like not having to stand in a queue to check-out and access my bill in the morning. Much improved since my last stay....thanks so much!
February 10, 2014
Rated 2 out of 5 by Yaatri Way past expiry date
The hotel is rather tired looking and way too dated. Bathrooms are very uninviting, and toiletries offered are rather basic for a 5-star hotel. Towels are old and thinning. You can see through the middle of the towel. It is embarrassing that a hotel this poor quality is situated at the Pearson Airport. In-room dining choices are rather poor and few for vegetarians. Dining choices in the hotel restaurant are equally poor for the vegetarians. Platinum level means nothing at this hotel. Staff never acknowledges at check-in, and room upgrades are never offered.
February 8, 2014
Rated 4 out of 5 by Piker99 Super convenient hotel when travelling!
Great place to spend the night before heading out on a trip the next morning! Rooms are bit dated and in need of upgrades but clean and comfortable nonetheless. I'd come back!
February 25, 2014
Rated 5 out of 5 by Phantomflight Features
At airport, very convenient for early morning travel. Pleasant surroundings. Club room breakfast food, excellent
February 24, 2014
Rated 4 out of 5 by dcas5 good hotel very poor elevators
every thing at the Sheraton Gateway is very good except the lack of elevators I have stayed there many times and even with all three running one tends to waite an unusually long time for a lift . Staff and management are great
February 24, 2014