Rated 5 out of 5 by pwgc Outstanding Hotel
My wife and I visit Venice regularly and always use this hotel. Not only does it have all of the facilities and the highest standards one would expect from a Westin, but most of the staff have worked in this hotel for many years and take a pride in their work which shows that they stay there because they love their work so much. They are attentive and highly professional
December 10, 2014
Rated 4 out of 5 by Napafan This is a gem on the Grande Canal!
The Hotel Danieli and the Gritti Palace will likely attract the most visitors and the gushing reviews. But, Venice Westin is a little jewel box of a hotel at the heart of Venice.
The rooms are wonderfully decorated and the location is amazing. Moreover, you are likely to pay a third of what it would cost to stay at the Gritti.
Within five minutes from the hotel is the Piazza San Marco which is a perfect base for a long weekend. The concierge was extremely helpful and provided needed advice.
This would be Starwood's premier property in Venice if it did not have the Gritti in its collection. And because of the Gritti, this hotel is often too easily over-looked.
November 23, 2011
Rated 2 out of 5 by reb124 SPG Rewards as second class guest
This was my second visit to this hotel after a very favorable first stay. We were using reward points for this vacation stay of 4 nights. We were given a very poor room, with practically no storage space for clothes. When i asked for a better room, I was told that the better rooms were reserved for cash paying guests. Thus, we were considered second class. We were finally given a better room on the second day, but no room amenities were provided. Upon leaving after 4 days i expressed my frustration again and was given a partial credit on my bar bill.
August 5, 2014
Rated 2 out of 5 by WILL1018 Disappointment
SPG lifetime platinum, tried to stay at Danieli. I had no choice but to stay at Westin, very disappointed. I have spent all day trying to get my room cleaned. Called reception 3 times, 9:30,11:30,3:30, I spoke to manager and understand why his staff is not responsive.
If you have a choice, stay at one of the Luxury collection hotels, this Westin is a stain on SPG name!!!
October 18, 2014
Rated 5 out of 5 by gadfly Magical hotel stay
This hotel was the perfect place to stay for my 60th birthday. From the moment we arrived until we left everything was top notch. The manager on duty, Giorgio, accompanied us to our room and made us feel special. The room was sensational: a view that is difficult to equal anywhere in the world. Not only that, but the hotel had gone out of its way to leave champagne and a delicious birthday cake!
The facilities in general are exceptional with good food and staff who are always on hand to help. The sure sign of a top hotel can be weighed by the number of times you have to call or visit reception. We never did it once apart from when we checked it. A perfect stay in a divine location. I would recommend this hotel to anyone visiting Venice. We look forward to our next stay ! Thank you to everyone at the hotel.
December 2, 2014
Rated 4 out of 5 by GRP1921 Great Home Base
My wife and I stayed at theWestin Europa for three nights in September. We had a wonderful stay in a large room, even though we were staying for free using SPG points. The hotel staff were very friendly and the hotel is ideally situated for going shopping, enjoying the activities within San Marco square or taking a tour of the grand canal and accompanying canals. I would gladly stay here again.
December 9, 2011
Rated 5 out of 5 by BobR62 For me, it is like going home.......
I stay at this hotel every time I travel to Venice, which is a lot (I've been four or five times in the last three years alone). I wouldn't think of staying anywhere else, and consider it one of the three or four hotels in the world I really look forward to returning to. The location simply can't be beat.....it is in a little, quiet oasis of its own, but literally a stone's throw from San Marco. The Concierge staff and desk staff are real professionals and wonderfully warm, and they are a VERY comforting sight to see upon a return visit! The buildings are magical as far as I am concerned.....from the minute you step off the water taxi onto their private dock, and walk into their gorgeous marbled lobby area, it feels like you are transported to another time and place. The postiioning of the back of the hotel -- which is on the Grand Canal -- and the front -- which is at the end of a labryinth of alleyways, means that you are in your own special cocoon when you stay here -- no throngs of passers-by or tourists -- unless you count the boats and gondolas on the canal! I can't wait to get back -- and I don't have to wait long as I am arriving again in about 10 days!!!
March 19, 2012
Rated 5 out of 5 by OTraveller A Great Hotel in a Fantastic Location.
If anyone is looking for a really good - no I mean great -hotel in a remarkable and beautiful City with the perfect location (on the Grand Canal and just minutes away from Piazza San Marco), and great staff (especially in reception and the bar – but in truth shouldn’t leave anyone out ) in a lovely building which makes the most of its location – look no further. It is here with the Westin Europa and Regina in Venice. The hotel even has links, via a complementary shuttle boat service, to the Lido which leaves from a landing stage in front of the hotel, on the Grand Canal. Myself and my wife had a great stay here in August 2011. We were given a lovely room with a small roof terrace. We enjoyed it so much we have booked again for a stay in a couple of weeks time, I would happily recommend the hotel to anyone. Thanks to everyone at the hotel for a great stay! - and looking forward to many more in the future.
July 9, 2012