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1 Zimmer 1 Zimmer , 1 Erwachsener 1 Erwachsene , 1 Kind 0 Kinder
Rated 4.3 out of 5 by 1122 reviewers.
Rated 4 out of 5 by Nice hotel with great beach but not exactly perfect for families This was a nice-looking hotel with very comfortable beds and pillows. The additional activities like tennis courts were great. It was too hot during our visit to take advantage of all of them, but everything seemed very nice, like the beautiful firepit burning at night. Me and my kids still enjoyed the beautiful pool, but had wished it was a little bigger because it was overcrowded to the point that my husband refused to join us in it because of the amount of people in the water. My major dislike about this hotel was the fact that there was no microwave. Families often bring a few items to the room that they might need to heat and that just wasn't a good option at this establishment. The staff tried to be accommodating by taking me to some kind of employee area to use their microwave one morning; however, I definitely did not feel that I needed to impose on them again the next day, so we basically just let some of our food we brought go to ruin. The staff was very nice to us with the exception of a few individuals that felt the need to remind us of how awkward our Georgia accents sounded to them. However, I have a thick skin so I can get over that, but thought that was a little odd, unnecessary behavior by a few of those staff members in such a nice and accommodating establishment. But some people apparently just can't control their mouths sometimes. All-in-all, we enjoyed our stay and would consider staying again at a different time of year. August 8, 2016
Rated 5 out of 5 by Amazing Hotel Love this hotel! Most relaxing place! They are kid friendly August 8, 2016
Rated 1 out of 5 by Extremely Disappointing I was so disappointed in my room. I had a view of the roof. Literally, all you could see from left to right was the roof! Kids from other rooms climbed onto it and were looking into our room!!! There was a wet place on the balcony too. I have no idea what it was, and it never completely evaporated during the entire stay. We had to tip toe around it just to go out to lay our wet beach towels out to dry. On top of that, our bathroom smelled like sewage. It was really gross. The refrigerator was way too small for much of anything. The good part of our room was that the bed was comfortable. The pool was very nice and relaxing. They were cleaning it as well as the kiddie pool while we were there which was a good thing because there were two pieces of swimming diaper in the kiddie pool as well as a band-aid on the side where you step out. The poolside bar was nice. The walk to the beach was ok. It takes about four or five minutes to get to the actual beach and, while we were there, you had to walk around huge puddles where the birds had landed and were bathing. Overall, it is a beautiful hotel. The gym area has a great view and I'm sure there are rooms that have a wonderful view. Unfortunately, I had the worst beach room that I have ever stayed in. The associate working the front desk told me that I got a bad room because I booked through a travel site. However, it's the hotel's room not the travel sites room. The hotel is the one who owns it and ultimately sold it. So, blaming the travel site is a poor excuse for a terrible room. August 5, 2016
Rated 1 out of 5 by Incredible beach location, great food awful view. It's a decent hotel. Has a very friendly staff. The food at all of their restaurants are 10 stars excellent! Every meal was perfect and the servers were totally on point. Great service. I had to kill a roach near the bathroom so they have a pest problem. I was in room 216, which had what I've been describing as the "Worst View in the World" for a beach front hotel. The best way I can describe it is: the view, from the bottom of the window to about 10 ft above the window is a wall, and below that is a roof. You can't see anything else. How in the World do you have a beach front hotel with such a terrible view? I figured that I would either have an intracoastal view, city view, or beach view. And I had none of the above because I had a wall and roof view. You cannot even make this up! If you do stay here, DO NOT STAY IN ROOM 216. If they put someone in that room, they should warn you in advance. But I got no warning and I got no offer to stay in a different room when I tried to change locations. August 1, 2016
Rated 5 out of 5 by not crowded beach and clean room Hotel staffs are professional but cleaning ladies and waitresses have some difficulties in understanding English. Restaurant foods are excellent so we don't have to go outside looking for other restaurants. Beach is not crowded. Clean and quite room so we could rest well. July 23, 2016
Rated 5 out of 5 by Always a great stay I have been to this hotel many times and it is always a great stay. The staff is wonderful and the location is a dream. I can't wait to come back! July 19, 2016
Rated 3 out of 5 by Too crowded for a Sheraton For a sheraton this hotel was far to overbooked. On 4 days noch Chance to Use the Pool at all at least if you want to have more than 1 Meter space to your neighbour in the Pool. Rooms were ok but for a sheraton quite Old and no 4 Star class. At night it was so noisy as people were heavily talking on the balcony and on the floor and due to Poor windows and doors we heard every single Word. July 13, 2016
Rated 5 out of 5 by My birthday We had a lovely young woman check us in. Her name was Holly. She was very pleasant and informational. I had mentioned it was my birthday in conversation and she sent me a bottle of champagne. That was very thoughtful of Holly and of the hotel. Thanx for making my birthday even more special. July 12, 2016
  • 2016-08-28 T12:28:06.814-05:00
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