Starwood Personalized Travel
Welcoming chinese guests around the world
Starwood Personalized Travel - Your Home Everywhere

Throughout China, Starwood hotel brands are adored by Chinese guests, and they are sought-after favorites when these guests travel abroad. To make our Chinese guests feel more at home when far from home, Starwood has recently launched the Starwood Personalized Travel program, designed to cater to the unique needs of the Chinese guest traveling abroad, at all hotels around the world.

IN-HOTEL CHINESE SPECIALIST
From a warm welcome upon arrival to a fond farewell, an in-hotel specialist assists Chinese guests during their stay. Everything from translation assistance to facilitation of transportation is available.

CHINESE LANGUAGE COLLATERAL
Upon arrival, guests receive a packet of local area information including shopping, sightseeing and key hotel information.

CONVENIENCE OF HOME
Anticipating the needs of our Chinese guests, each hotel has the following items either in-room or available upon request:
> Tea kettle
> Instant noodles
> Slippers
> Amenities such as razor, toothbrush, and comb

FAMILIAR FOODS
Hotel restaurants have Chinese-friendly menu items like congee, noodles and rice.

Program benefits will be communicated upon check-in.