Quartos e tarifas

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Crianças por quarto

Esta informação nos permite identificar os quartos que acomodarão melhor o seu grupo e nos preparar para sua chegada.

Consulte os termos e detalhes do quarto para obter informações sobre encargos por cama dobrável e/ou pessoa extra.

Observação: neste hotel, hóspedes com até 12 anos são considerados crianças. Corrija o número de adultos e crianças conforme necessário.
Consulte os termos e detalhes do quarto para obter informações sobre encargos por cama adicional e/ou pessoa extra.

Family Plan Policy

A maximum of two children (12 and under) sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges. There is a maximum of 1 rollaway bed per room.

Sheraton Denarau Villas
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Condições especiais

Currency Fluctuations

For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations.  Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card.  Please contact the hotel if you have any questions.

Políticas do hotel

15h00     11h00

Accessible Policy

The resort does not have designated accessible rooms. However, ground floor villas are available upon request and have one bathroom with a large walk-in shower. Please contact the resort directly to discuss whether this accommodation meets your specific needs.

Alcohol Policy

Alcoholic beverage service is restricted to those 18 years or older (with valid identification).

Check Acceptance Policy

No personal checks are accepted.

Credit Card Policy

A 3 percent administration fee applies to all transactions settled by a credit card. This fee will be added to the transaction total.

Early Arrival Policy

An early arrival fee of FJ $70 plus government taxes applies for guests wishing to access their room prior to the standard check-in time of 3pm without pre-registration. Early access to guest rooms without pre-registration is subject to availability at time of arrival.

Family Plan Policy

A maximum of two children (12 and under) sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges. There is a maximum of 1 rollaway bed per room.

Late Checkout Policy

Late checkout is subject to availability on the day of departure and incurs a fee of FJ $99 plus taxes for access to the guest room until 6pm. Late check-out after 6pm incurs a fee equal to a full nights accommodation at the Best Available Rate of the day.

Cashless Policy

The resort’s restaurants and bars are cashless and will charge expenses to your guest room’s folio.

Pet Policy

Pets are not allowed, with exception of guide/service dogs. Prior arrangements need to be made with the resort. Please contact the Front Office Manager to make arrangements.

Payment Policy

At check-in, all guests must provide a method of payment for incidental charges of 150 FJD per adult per night, in addition to full accommodation charges. A credit card is preferred, but a cash deposit is acceptable. If accommodation charges have been prepaid, the accommodation does not need to be charged again, however a fee of 150 FJD per adult per night is still required.

This preauthorization amount is based on an average of what most guests spend daily at our resort, and covers charges that may be incurred during one’s stay. Such charges may include but are not limited to dining venues, room service, movies, High Speed Internet Access, telephone, spa, golf, and retail purchases. Restaurants, bars, and the spa are cashless venues, with the exception of the Fiji Premium Club House. Any charges incurred at these venues must be charged back to one’s room or can be paid by credit card directly at the venue.

If room charges exceed the preauthorization amount at any time during a stay, guests will be asked to settle the account at the front desk, and an additional pre-authorization will be taken for the remainder of their stay.

While no funds will be transferred from a credit card account to the hotel until checkout, the credit card company will reserve this amount as a guarantee to the hotel, which may limit the credit available for other purchases. If a guest chooses an alternate method of payment to settle a bill at checkout, the credit card company may take several days to cancel the preauthorization. The resort has no control over this process and is not responsible for any resulting fees. If a cash deposit is provided at check-in, the unused balance will be refunded at checkout.