For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
We are pleased to serve alcoholic beverages to guests aged 18 years and older.
Check Acceptance Policy
Personal checks are not accepted.
Early Departure Policy
While we are glad to accommodate early departures upon request, guests will be charged for the remainder of the reservation.
Early Arrival Policy
We are pleased to accommodate early arrivals based upon availability for an incremental hourly fee. Please request in advance to ensure availability.
Extra Bedding Policy
It is our pleasure to offer rollaway beds and cribs upon request for a small fee. Our Superior rooms cannot accommodate rollaways.
Please note that children aged two and under may utilize existing room bedding at no additional charge. Children ages 3 to 12 will incur a child's supplement fee, and guests aged 12 and over will be charged as adults.
Late Checkout Policy
We are pleased to accommodate late check-outs based upon availability for an incremental hourly fee. Please request in advance to ensure availability.
Pets are not allowed.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Guests staying at Sheraton Mallorca Arabella Golf Hotel have the additional benefit of selecting between the six unique restaurants of our three sister hotels for lunch or dinner. Our complimentary shuttle service provides transfers to the Castillo Hotel Son Vida. For transport to The St. Regis Mardavall Mallorca Resort, we are happy to assist you with the organization of a taxi or private transportation.
Due to national law, smoking is not permitted in any of the indoor areas of the hotel. However, there are various al fresco dining locations and terraces where smoking is permitted.
We request that all non-local residents please present a valid passport at check-in.