Sheraton Lake Buena Vista Resort
The hotel is compliant with ADA. ADA compliant guest rooms are available. For more information, please contact the hotel directly.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Check Cashing Policy
Check cashing services are available to guests who present a valid, major credit card (photo identification). There is a limit of $50 per day.
Connecting Room Policy
Connecting rooms are available but not guaranteed and need to be requested.
Early Departure Policy
An early departure fee of $50 plus taxes applies to guests checking out prior to their departure date confirmed at check-in. Third party bookings and bookings arranged through a group block are subject to one night's room rate plus taxes. Please contact the hotel for further information.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Dogs up to 60 pounds are allowed. Guests must sign a waiver regarding the pet regulations at check-in. Dogs must not be left unattended in a guest room. Dogs are not permitted in the food and beverage areas, or the pool area. The hotel can charge for additional cleaning or damage caused by the pet. If damage is found after checkout credit card on record will be charged.
Regolamento per le carte di credito o bancomat
Al momento del check-in verranno addebitati sulla vostra carta di credito o bancomat l'importo del vostro soggiorno e una caparra a copertura degli oneri accessori. Tale importo sarà trattenuto fino al momento del check out, quando saranno addebitate le spese effettivamente sostenute durante il soggiorno.
L'importo trattenuto può richiedere fino a 30 giorni dopo la partenza per essere rilasciato dal proprio istituto
bancario o finanziario e l'hotel non è responsabile per eventuali tasse o oneri derivanti
Resort Fee Policy
Please note that there is a Resort Fee (plus tax) per night which includes the following:
Daily covered self-parking for one vehicle
Shuttle service to the four main Disney theme parks
Two bottles of water replenished daily in room
Wireless High Speed Internet Access
USA Today paper available on weekdays
The resort fee is subject to change without notice by the resort. Some souvenirs may incur additional fees. Valet parking is available for an additional fee of 10 USD per day.
All guest rooms are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy.