Sheraton Krabi Beach Resort
Sheraton Club Lounge
Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Deck Pool Closed: June 15 - 30, 2015
From June 15 to June 30, 2015, the Deck Pool will be closed for minor renovations. During this time, the Malati Pool and the Malati Pool Bar will remain open. Very little noise and disruption is anticipated. Please contact the resort for further information.
Leaving Starwood on July 1, 2015
The Sheraton Krabi Beach Resort will be leaving the Starwood system on July 1, 2015. Reservations for dates on or after July 1, 2015, will not be eligible for Starwood Preferred Guest membership benefits, award redemption or accrual.
Alcoholic beverage service is restricted to those 18 years or older.
Age Requirement Policy
The minimum age required for check-in is 18.
Check Cashing Policy
No personal checks are accepted.
Connecting Room Policy
There are a limited number of connecting rooms and they are subject to availability at check-in. Requests should be noted at the time of the reservation.
Early Departure Policy
Guests checking out prior to their scheduled departure date may incur an early departure fee. Please contact the Front Desk prior to departure for more information.
Early Arrival Policy
Early check-in is based upon availability and fees apply. To guarantee a room for arrival before 9am, guests are asked to reserve the previous night. Guests checking in between 9am and 12pm will incur a fee equal to 50% of the confirmed nightly room rate.
Extra Bedding Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways, and cribs may incur extra charges.
Sheraton Club Lounge Access Policy
Guests must be 13 years of age and above to access the Sheraton Club Lounge which is adjacent to the lobby. Alternate locations with the same benefits are available for guests with young children at Coco Vida and Malati restaurants.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges. Children twelve years and under will receive discounted buffet meals.
Late Checkout Policy
Late checkout is subject to availability for an additional fee. Guests who checkout between 2pm and 6pm will be charged 50% of the confirmed nightly room rate. After 6pm, the full nightly room rate will apply.
Room Occupancy Policy
Please note that the maximum occupancy in any room is either 3 adults or 2 adults and 2 children (ages 0-12).
Pets are not allowed.
All guest rooms and indoor public areas are 100% non-smoking. This includes the inside area of open-air facilitates such as the lobby and restaurants. Smoking is allowed on guest room balconies, designated areas of the swimming pools, outside areas of the restaurants and the beach. A daily 1500THB cleaning fee will be charged to guests who are found to be smoking inside their guest room.
The resort offers a waitlist. Please contact the Reservations Department directly to be placed on a waitlist. Guests should provide a phone number and will be called if a room becomes available.