The Westin Trillium House, Blue Mountain
Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly Bed® and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
Underground Parking Unavailable: Oct. 27 – Nov. 14, 2014
From October 27 to November 14, 2014, the underground parking may be unavailable due to some repairs. Please contact the hotel for further information.
Road Closure: September 13, 2014
On September 13, 2014, there will be road closures that may impact your access to the hotel during the following times:
- Road Closure affecting access to the Westin from 1:45pm to 3:00pm and from 4:15pm to 5:30pm
The roads will be closed due to the Centurion Cycling Event which takes place September 12 to 14. Please contact the hotel at email@example.com or 705 443 8080 for further information.
Exterior Repairs: October 27 - December 20, 2014
From October 27 to December 20, 2014, the hotel will be undergoing exterior excavation and foundation repairs around the exterior of the hotel. The work will take place on Monday through Friday from 8am to 5pm. During this time, there will be some noise due to drilling construction. Please contact the hotel at firstname.lastname@example.org for further information.
Políticas do hotel
Os finais de semana duram mais tempo no Westin, com check-out tardio aos domingos. Disponibilidade pode variar.
Alcoholic beverage service is restricted to those 19 years or older (with two pieces of valid identification, one piece which must be photo identification.)
Age Requirement Policy
Children checking in under the age of 18 must be accompanied by an adult.
Check Cashing Policy
The hotel does not offer check cashing services.
Credit Card Policy
Credit cards used for payment of accommodation charges must be in the name of the guest registered. Third party credit card payments are not permitted.
Extra Bedding Policy
Rollaway beds (cots) are not available at this property. Please ensure the room type selected has adequate bedding to accommodate all guests staying in the room.
A valid photo ID is required for check-in.
Late Checkout Policy
Late checkouts after 11am must be requested on the morning of departure, and will be approved subject to availability. Guests checking out after 11am without authorization will be charged a late checkout fee.
Noise/Disurbance and Damage Policy
Please note guests will be charged at or after departure for repairs required to return guest room to saleable condition if damage occurs to room or fixtures during stay. Guests responsible for noise disturbances may be charged for inconveniencing other guests after fair warning is provided.
Up to two dogs are welcome in a guest room or suite. Each dog must be at least 6 months old and weigh at most 40 pounds. Owners must sign a waiver at check-in and are responsible for any damage or additional cleaning required. Dogs must be pre-registered to ensure that a pet-friendly suite is available. A Heavenly® Dog Bed can be provided if requested in a reservation. They must be leashed at all times, must not be left unattended at any time, and are not permitted in dining, pool, and recreation areas. Dog are not permitted to bark excessively. There is a 200 CAD fee for non-compliance with any of the above policies.
Termos sobre cartões de crédito e de débito
Os cartões de débito e de crédito serão autorizados no valor da sua estada no momento do check-in, além de uma quantia para cobrir despesas inesperadas. Essa autorização manterá os fundos até o check-out, momento em que o montante implicado durante a estada será cobrado. Se um cartão de débito foi utilizado como forma de pagamento, uma restituição em dinheiro será fornecida pelos fundos retidos em excesso ao montante efetivamente incorrido e cobrado.
Our unsupervised, outdoor pool facility is open seven days a week, year round, 7am-11pm. Hot tubs are also available during these hours. Children under the age of 16 are not permitted to use the hot tub facilities.
All guest rooms and public spaces are 100% non-smoking.