W South Beach
Live the W Life - W Residences
Iconic. Innovative. Influential. Every W Residence is a new chapter in our dynamic story and a unique and individual expression of visionary modern living. Fusing landmark architecture with a spectrum of local and global influences—past, present and future—and our signature W features and amenities, The Residences accentuate qualities indigenous to our locations, creating an exhilarating, harmonious relationship with our environment.
Live the W life 24/7/365 from New York to London, Hollywood to South Beach, and all points in between. Own the WOW
Important Notice Regarding Customer Payment Cards
Please go to www.starwoodhotels.com/paymentcardsecuritynotice for information regarding a recent payment card security issue
Tax Change Effective December 1, 2015
On December 1, 2015, the Miami Beach City Tax will increase from 3% to 4% and the overall tax rate will increase from 13% to 14%. Please contact the resort for additional information.
The hotel is compliant with federal government regulations for the Americans with Disabilities Act. Room amenities include TDD, close-captioned TV, handrails in bathroom by the bathtub and toilet, lowered toilet seats, roll-in showers, lower door peepholes and handicap parking. Please contact our Whatever/Whenever® service for TDD equipment set-up.
Guests must be 21 and over to consume alcoholic beverages, with a valid driver's license or passport.
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve and to check into a room.
Check Cashing Policy
Check cashing is allowed with a maximum per day of $50.00 dollars for non-SPG guests and a maximum of $100.00 per day for platinum SPG guests.
Connecting Room Policy
Connecting rooms are not available.
Early Departure Policy
An early departure fee of one night's room and tax applies to guests checking out prior to their departure date confirmed at check-in. Please check the terms of your reservation for specific conditions or exceptions.
Gift Certificate Policy
Reservations using Gift Certificates must be made using the method stated on the Gift Certificate. All requests are based upon availability. The Gift Certificate must be present at check-in.
ID Requirement Policy
The hotel will accept any government-issued photo ID.
SPG Participation Disclaimer
SPG points cannot be earned at the W Store, Mr. Chow (restaurant), and Wall (lounge).
Package Handling Policy
We are happy to accept, hold and ship packages on behalf of hotel guests. The hotel charges no fee for receiving up to five packages per stay; thereafter, a handling fee of 10 USD per package applies. Shipping costs vary based on the sizes and weights of packages. Please contact our Whatever/Whenever® service for more information.
We welcome cats and dogs 40 pounds or less. Guests must sign a waiver upon check-in and will be charged 25 USD per pet per day above the room rate. There is also a non-refundable 100 USD cleaning fee regardless of the length of stay.
Credit/Debit Card Policy
We require a major credit card (Visa, Mastercard, American Express, Discover, Diner's Club and Carte Blanche) to be presented at check-in. Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount of $250 per evening to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the resort is not responsible for any resulting fees or charges. We do not accept third party authorization forms.
In accordance with PCI credit card security policy, any off-site third party paying on behalf of a hotel guest must contact the hotel 72 hours in advance of check-in to indicate the reservation being paid for. Then, a copy of the credit card holder’s state- or government-issued ID must be faxed or emailed to the hotel (please see the Contact Us page). Once this information is received, the hotel will contact the third party and take necessary information over the phone.
While the sky’s the limit, we do not allow events in our Penthouses. If you’re looking to host an intimate affair, our catering team will assist with fulfilling your every desire for you and 6 of your nearest and dearest guests.