Sheraton Dameisha Resort, Shenzen
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Pool Bar Closure Beginning November 3, 2014
Beginning November 3, 2014, the pool bar will be closed. During this closure food and beverage services in the pool area will be available from Feast, our signature restaurant. Please contact the hotel for further information.
Room Renovations: January 15 – April 30, 2015
From January 15 through April 30, 2015, the rooms will be under renovations. During this time, there will be noise disruption in the day time. Please contact the resort for further information.
Alcohol will not be served to anyone under the age of 18.
Age Requirement Policy
Guests must be 16 years or older with photo identification to reserve a room.
Check Cashing Policy
While the resort does not offer check-cashing services, we are pleased to exchange foreign currency or traveler’s checks totaling up to 1,000 USD per guest, per day. This policy is subject to change according to local bank policies.
Connecting Room Policy
Connecting rooms are subject to availability upon arrival. Requests for connecting rooms should be included in the reservation. For additional information, please contact the hotel directly.
Early Departure Policy
Your booked departure date will be confirmed at check-in. If you wish to change your departure date at that time, please note that it may result in a different room rate depending on the rate plan you have reserved. An early departure fee will apply if your departure date is changed after check-in.
Photo ID required upon check-in for all guest in room.
Late Check-Out Policy
Late check-out is subject to availability and hourly rates may apply. For additional assistance please contact the Front Desk.
No pets allowed.
This resort accepts cash, debit card, and credit card upon check-in. Hotel does not accept 3rd Party Payments/Credit Card Authorization Forms. For payment with a third party credit card, card holder must sign the bill at the resort's front desk. Please contact the resort's Reservations Department for further information.
Swimming pool access is complimentary for in-house guests and guests who purchase Sunday brunch.