For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Facilities Closed Until February 28, 2014
Until February 28, 2014, the resort facilities (gym, restaurant, bar, business centre and reception area) are closed. During this time, guests can use available facilities in the main building of the Sheraton Algarve, a Luxury Collection Hotel, Albufeira. Please contact the resort for further information.
Accessible Facilities and Rooms
Most guest rooms are entered through steps and are not wheelchair accessible. The hotel is pleased to offer three wheelchair-accessible rooms, all with views of the entrance square. We regret that the beach is not accessible by wheelchair.
We are pleased to serve alcoholic beverages to guests over 18 years of age.
Age Requirement Policy
All hotel guests must be 18 years old. We request that minors be accompanied by an adult.
Check Acceptance Policy
We regret that checks are not accepted as method of payment.
Connecting Room Policy
Connecting rooms are available.
Please be advised that all room rates and charges are quoted in Euros. If participating in the First Currency Choice Program, billing is processed in the guest's home currency, and is subject to the exchange rate of the credit card company.
Dress Code Policy
The dress code throughout the hotel is beach resort. In restaurants, polo shirts or t-shirts are required.
Early Departure Policy
Please note that if departing prior to check out date, 100% of the remainder of the stay will be charged.
Early Arrival Policy
To guarantee a room for early arrival, we request that you reserve the previous night. Please make your request as early as possible, to ensure availability.
Extra Bedding Policy
It is our pleasure to provide cribs upon request. Cribs are available at an additional cost.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
Gift Certificate Policy
We are pleased to accept gift certificates and will do our best to accommodate guest's requested dates for redemption. However, requested dates will be subject to availability at time of booking, unless otherwise stated on the gift certificate.
Please present a valid form of ID at check-in.
Late Checkout Policy
We are pleased to accommodate late check-outs upon request, subject to availability. Additional charges may apply.
The maximum occupancy for most room types is three persons. Please contact our hotel directly if you wish to have more than three (including children) in a room.
While we greatly appreciate our guests' four-legged companions, the Pine Cliffs Residence does not accept pets at this time.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Please note that children must be at least eight years old to dine in O Pescador restaurant.
Please note that the TABU by amo.te is a seasonal dining facility and has an age requirement of 12 years and older.
We regret any inconvenience.
SPG Participation Disclaimer
All rooms at the Pine Cliffs Residence are apartment suites; therefore, Starpoint Award reservations must be booked at a higher Starpoint rate through your local customer contact center.
We regret that smoking is not allowed at the Pine Cliffs Residence.
We request that all non-local residents please present a valid passport.