Al Maha, a Luxury Collection Desert Resort & Spa, Dubai

  • Dubai Desert Conservation Reserve,
  • Dubai - Al Ain Road
  • Dubai,
  • United Arab Emirates
  • Map
 

Rooms & Rates

Guests must be over age 10

Al Maha, a Luxury Collection Desert Resort & Spa, Dubai
Announcements

Special Conditions

Children Age Requirement

We are pleased to accommodate families; however, children under 10 years of age are not permitted in the resort. Please contact the resort directly for more information.

Hotel Policies

2:00 PM     12:00 PM

Alcohol Policy

Alcoholic beverage service is restricted to those 18 years or older (with valid identification).

Check Policy

The resort does not accept personal checks as a form of payment or provide check cashing services.

Connecting Room Policy

Connecting rooms are not available.

Currency Exchange Policy

The resort will exchange the American Dollar and the British Pound currencies up to a limit of AED 3,680.

Dress Code

Casual wear is permitted for breakfast and lunch. Smart casual, no jeans or sandals, is required for dinner.

Early Departure Policy

Refunds will not be paid in the event of an early departure.

Early Arrival Policy

Early check-in is subject to availability and will be charged the Best Available Rate for the day.

Extra Bedding Policy

The resort provides extra beds for a fee. A maximum of one extra bed is permitted per Bedouin Suite. Please contact the resort for further information.

Facility Use Policy

The use of the main pool and spa facilities (steam room, jacuzzi, sauna and gymnasium) is free of charge for inhouse resort guests.

Family Plan Policy

All Bedouin Suites are designed to accommodate a maximum of three adults, including one extra bed for the third person. Up to two extra beds are allowed in Emirates and Royal Suites, and up to three extra beds are allowed in the Presidential Suite. Children under 10 years of age are not allowed in the resort. Children older than 10 are considered adults and are charged the adult price.

Gift Certificate Policy

Gift Certificates may be redeemed, subject to resort availability, if compliant with the validity and terms and conditions of the certificate.

ID Requirement

All room occupants must provide a valid passport or national ID upon check-in. Driver's license is no longer accepted.

Late Checkout Policy

We are pleased to offer late checkout subject to availability for an additional fee. For late checkouts up to 4pm a charge of 50% of the total room rate will apply. For checkouts after 6pm, the full daily room rate will apply.

Ramadan Month Policy

During Ramadan Month, alcohol will only be served in public areas between 7pm and 1am daily. Also, there will be no meal services in the lobby or The Terrace Bar during the day. All other restaurant service times will remain unchanged.

Pet Policy

Pets are not allowed on the resort premises.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

Advance bookings require payment of a deposit equal to the charge for the first night's stay and will not be confirmed until receipt of such payment. The rate for the total stay must be guaranteed by credit card or paid in full before arrival. Such amounts may be forfeited in the event of cancellation, amendment or failure to check in on the specified date, in accordance with the terms and conditions.

Pool Policy

Resort pools do not have lifeguards. Use of the pools is at the swimmers own risk.

SPG Participation Disclaimer

All rooms at Al Maha Desert Resort & Spa, Dubai are villas; therefore, Starpoint Award reservations must be booked at a higher Starpoint rate through your local customer contact center.

Smoking Policy

All indoor public areas are strictly non-smoking.