W Retreat & Spa Bali - Seminyak

  • Jl. Petitenget,
  • Kerobokan, Seminyak
  • Denpasar,
  • Bali
  • 80361
  • Indonesia
  • Map
 

Rooms & Rates

Close

Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Note: At this hotel guests 12 and under are considered children. Please adjust the number of adults and children as needed.
Please see room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. A maximum of two children are allowed in Garden View and Ocean Facing guest rooms. Baby cribs are available upon request.

Age Requirement Policy

Guests must be 18 years or older to reserve a room. Guests under the age of 18 should be accompanied by parents. The resort respectfully reserves the right to check identification. Additionally, children 16 years and under are not permitted to use the gym and spa facilities.

W Retreat & Spa Bali - Seminyak
Announcements

Messages

Live the W Life - W Residences

Iconic. Innovative. Influential. Every W Residence is a new chapter in our dynamic story and a unique and individual expression of visionary modern living. Fusing landmark architecture with a spectrum of local and global influences—past, present and future—and our signature W features and amenities, The Residences accentuate qualities indigenous to our locations, creating an exhilarating, harmonious relationship with our environment.

Live the W life 24/7/365 from New York to London, Hollywood to South Beach, and all points in between. Own the WOW

Special Conditions

Currency Fluctuations

Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.

Beach Information

Please note that the area in front of the resort is a public beach. There is a strong current and we discourage guests from swimming in the ocean as there are no lifeguards on duty. Should you choose to swim in the ocean, you do so at your own risk. Please contact the resort for further information.

Seclusion Day (Nyepi Day) Information: March 21, 2015

Nyepi is an important religious event in Bali and marks the beginning of the New Year in the Balinese Hindu calendar. In 2015, Nyepi falls on March 21, 2015. On Nyepi Day, from 6am to 6am the following day, all daily activities throughout Bali will stop. Shops and offices will be closed and people are not allowed to go out into the streets, engage in entertainment activities, turn on lights or make noise which may disturb others. Ngurah Rai International Airport will be closed for Nyepi Day. Neither departures nor arrivals are permitted on March 21, 2015.

There will be changes in hours of operation for our venues. There will be very little outside lighting during the night and there will be no transportation services to and from the resort. WET® (pool) is available for your enjoyment until 4pm; however, we request that you do not use the beach area or swim in the sea on Nyepi Day.

In addition, as per a new regulation of the Government of Bali, all television providers, including cable channels, will not broadcast during Nyepi Day. A collection of books is available at WIRED, and DVD movies and some table games are available upon request at Whatever/Whenever®. Starfish Bloo & Woobar will be closed on March 21, 2015; however, our fabulous In-Retreat Dining is open 24 hours, and FIRE is open until 10pm.

Please contact the resort directly for further information.

Hotel Policies

3:00 PM     12:00 PM

Disability Accessibility Policy

The resort is Disability Accessible-compliant. Room amenities include TDD, close-captioned TV, handrails in bathroom by the bathtub and toilet, lowered toilet seats, roll-in showers, lower door peepholes and handicap parking. Please contact the resort directly to make arrangements if you require an Accessible room.

Alcohol Policy

Guests must be 21 and over to consume alcoholic beverages, with a valid photo ID or passport.

Age Requirement Policy

Guests must be 18 years or older to reserve a room. Guests under the age of 18 should be accompanied by parents. The resort respectfully reserves the right to check identification. Additionally, children 16 years and under are not permitted to use the gym and spa facilities.

Babysitting/Child Care Policy

Babysitting service must be requested at least two hours in advance. Please contact the hotel for further information.

Check Policy

While the Retreat does not accept personal checks, we provide exchange services for foreign traveler's checks at the Welcome desk based on our book-keeping rate. The Retreat retains the right to validate the traveler's checks and requires a passport or valid photo ID for the transaction.

Connecting Room Policy

The Retreat offers a limited number of Retreats with adjoining rooms, sharing a private entry and foyer. Please request for Retreats with adjoining rooms in advance, subject to availability.

Currency Policy

Please note that all prices are quoted and all transactions completed in Indonesian rupiah (IDR), do not include taxes or gratuities, and may be subject to change.

Dress Code Policy

The Retreat requests smart/casual dress at all times, throughout all areas. Certain facilities require strict adherence to certain dress codes—please check in advance.

Early Departure Policy

The Retreat accommodates early departures upon request. However, an early departure fee equivalent to 50% of one night's room and tax applies to guests checking out less than one day prior to their departure date confirmed at check-in, without advance notification.

Early Arrival Policy

Check-in time is 3pm. To guarantee immediate access to your room upon early arrival, please make your reservation the night prior to arrival.

Extra Bedding Policy

For a surcharge, our Whatever/Whenever® service will be thrilled to provide a crib for our wee guests, available by request. The crib measures 40"x43"x28" and features a steel frame with a four-inch foam mattress. While the Retreat does not offer rollaway beds, for an additional charge our sofas can be converted into a comfortable pillow top sleeper. Blankets and additional pillows are available upon request.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. A maximum of two children are allowed in Garden View and Ocean Facing guest rooms. Baby cribs are available upon request.

ID Requirement Policy

The Retreat will accept any government-issued photo ID, required at check-in and during their stay for all in-house guests and their visitors. We reserve the right to refuse any guest without a valid photo ID.

Late Checkout Policy

Standard checkout is at 12 noon. We are happy to offer complimentary late checkout through 4pm, based on availability. All late checkouts are based on demand and availability. The concierge is pleased to check baggage until departure, should there be no availability. For check-outs after 4pm, a day use charge will apply. For late check-outs after 6pm, 100% of the room rate will apply. Please contact Whatever/Whenever® to request a late checkout.

Occupancy Policy

Rooms can accommodate a maximum of three persons. Two adults per room is allowed at the regular rate. Additional charges will apply for a third adult.

Pet Policy

We regret that we cannot accept pets at the Retreat.

Payment Policy

While cash and American Express traveler’s checks are accepted, the credit card used to book a reservation is required at check-in and will be preauthorized for incidental charges. A valid photo ID is required for all transactions.

A credit card authorization approval form must be filled out and sent to the reservations department for any credit card used to guarantee a reservation made by a third party. Additionally, a clear copy of the front and back of the credit card (with the CVV number marked out) must be faxed to the resort’s secure fax number prior to the guest’s arrival. Please specify which charges are allowed to be charged to the credit card. Please contact the resort for more information.

Pool Policy

All guests are welcome to use and enjoy the pool. Parents or guardians are expected to be with their children under 12 years of age at all times at the pool.

Security Policy

A team of security officers is stationed around the Retreat 24 hours a day, with security patrols at regular schedules.

Smoking Policy

Guests may request for smoking rooms at the time of check-in, subject to availability. A $100 deep cleaning fee will apply to any guest who smokes in a non-smoking room. Designated smoking areas are provided throughout the Retreat.

Visa/Passport Policy

The Retreat requests local guests to provide a valid photo ID (KTP) at check-in. All non-local guests must present a passport valid at least 6 months from the date of entry to Indonesia, and proof of onward passage (either return or through tickets). Please check with your nearest Indonesian embassy to get an updated list of countries that do not require a visa to enter Bali, or for countries that require and are eligible for Visa-On-Arrival. The Visa-On-Arrival is non-extendable and cannot be converted into a different visa. Citizens of countries not on the Visa-On-Arrival or Visa-Free lists will be required to apply for a visa before entering Indonesia. If guests cannot fulfill the above requirements, they may not be allowed to enter the country. The Retreat is not held responsible for the failure of applying this visa/passport policy.