Sheraton Qiandao Lake Resort

  • Chun An,
  • Hangzhou
  • Qiandao Lake,
  • Zhejiang
  • 311700
  • China
  • Map
 

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges.

Age Requirement Policy

Guests must be 16 years or older with photo identification to reserve a room. Guests under 16 years of age must be accompanied by and adult. Valid forms of identification are a Chinese ID, Passport or HK/Macau Permit.

Sheraton Qiandao Lake Resort
Announcements

Special Conditions

Currency Fluctuations

For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.

Hotel Policies

3:00 PM     12:00 PM

ADA Policy

Please contact the Guest Service Center for wheelchair rental and arrangements. Accessible guest rooms are available. Special room amenities and setup in both the guestroom and bathroom are available. Wheelchair access is available in hotel public areas.

Alcohol Policy

Alcoholic beverage service is restricted to those 18 years or older (with valid identification).

Age Requirement Policy

Guests must be 16 years or older with photo identification to reserve a room. Guests under 16 years of age must be accompanied by and adult. Valid forms of identification are a Chinese ID, Passport or HK/Macau Permit.

Check Cashing Policy

Check cashing services are available to guests who present valid identification. There is a maximum of 4000 RMB per stay.

Connecting Room Policy

The hotel has a limited number of connecting room. Please inform the hotel reservations department for any connecting room requests and for special arrangements.  Connecting rooms are subject to availability.

Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges.

Pet Policy

Pets are not allowed.

Payment Policy

Credit card holder must be present at check-in in order to accept a credit card as form of payment.

Credit card authorization forms are accepted.  Please contact the hotel directly to make arrangements. Only international cards, VISA, Mastercard and American Express are accepted.  Unionpay is not applicable.

Smoking Policy

This hotel has dedicated smoking and non-smoking floors. Please contact the hotel for further information.