Mandatory Transportation Information
Due to the hotel’s location, speedboat transfers are mandatory for all arrivals. The transfer service is available 24 hours a day and 7 days a week; fees apply. Please note that all speedboat transfers are subject to weather conditions and may not be able to operate in extreme weather. Advance notice is required at (960) 665 0225, extension 4. Roundtrip group transfer: 119 USD per adult; 59 USD per child. One-way private transfer: 152 USD per person. Travel time is approximately 20 to 25 minutes.
Information for Guests with Children
Due to the design and the general layout of our Water Bungalow, Water Villa, Water Suite and Ocean Villa children below the age of 12 cannot be accommodated in these room types. Children above the age of 12 are allowed when staying with a parent (maximum of 2 pax per room including child).
Please contact the resort for further information.
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Goods and Services Tax Increase: December 1, 2014
On December 1, 2014, the Goods and Services Tax (GST) of 8% will increase to 12%. The tax applies to room rates, meals, transfers, service charges and all other services purchased at the resort. Implemented by the Maldivian Government, this tax increase applies to any tourist establishment. Please contact the resort for further information.
Mandatory Christmas Eve & New Year's Eve Dinner Supplements
There will be a compulsory Christmas Eve dinner supplement for all guests staying over or arriving on December 24, 2014. The rate is 208 USD per adult and 101 USD per child for children ages 2 to 11. This will be automatically added to the room bill.
There will be a compulsory New Year's Eve dinner supplement for all guests staying over or arriving on December 31, 2014. The rate is 268 USD per adult and 131 USD per child for children ages 2 to 11. This will be automatically added to the room bill.
Please contact the resort for further information.
Políticas do hotel
Alcoholic beverage service is restricted to those 18 years or older (with valid photo identification). Alcohol must be consumed within the resort area.
The following items are prohibited in the Maldives and will be retained at customs upon arrival: religious materials offensive to Islam, idols for worship, pornographic materials, narcotics and psychotropic substances, arms, alcohol and spirits, pork and its byproducts, dogs, and dangerous animals.
Babysitting/Child Care Policy
Babysitting service is available upon request with a minimum of 24 hours advance notice. Fees apply.
Check Cashing Policy
The resort does not offer check cashing services.
Connecting Room Policy
Requests for connecting rooms cannot be guaranteed at the time of booking due to limited inventory.
Credit Card Policy
All major credit cards are accepted except Diners Club.
Due to Maldives' tropical climate and resort location, smart or casual wear is acceptable throughout the resort. However, footwear is requested to be worn in all restaurants. In addition:
- Swim suits must be covered in all restaurants
- Wet towels or clothing are not permitted in any restaurants
Early Departure Policy
Early departures will be treated as cancellations and will result in a 100% cancellation fee for all remaining accommodation dates.
Early Arrival Policy
Early check-in between 8am and 2pm will be subject to room availability at the time of arrival and cannot be guaranteed. In case of early arrival before 8am, an additional night must be pre-booked to secure room availability.
Extra Bedding Policy
Rollaway beds are permitted in the Island and Beachfront Cottages only. A maximum of one rollaway bed is allowed per cottage. Fees apply.
Family Plan Policy
Children who are 11 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
All the accommodation including the Beachfront Deluxe, Water Bungalow, Water Villa and Ocean Villa can accommodate a maximum of 2 persons. No extra bed can be added in the room due to space constraints.
For families with children, the suitable choices of accommodations are the Island Cottage or the Beachfront Cottage. We allow a maximum of two adults and two children per room. Only one extra bed can be placed in these cottages.
Pets are not allowed
The resort accepts cash payments in U.S. dollars and euros only. Additionally, foreign currency exchange is available at the resort for major international currencies. Due to rules established by Maldivian banks, the resort is not able to accept USD notes from the 1990s or any note that is damaged (e.g., torn, dirty, pen marks). The resort does not accept traveler’s checks.