Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Accessible rooms are based on availability and should be requested at the time of booking. For more information, please contact the hotel directly.
Alcoholic beverage service is restricted to those 18 years or older with valid identification.
Age Requirement Policy
Guests must be 18 years or older to reserve a room.
Connecting Room Policy
Ocean Breeze rooms connect to Beach Front rooms. Connecting rooms are not guaranteed and are available upon request. Please contact the hotel directly to make arrangements.
Credit Card Policy
A 3 percent fee applies to all transactions settled by Credit Card. This fee will be added to the total of the transaction.
Early Departure Policy
At check-in, you will be asked to confirm your departure date. You may be able to change this date without a penalty, if your rate plan permits and if you do so before the end of your arrival day. After reconfirming your departure date, if you decide to leave earlier, you may be charged an early departure fee.
Early Arrival Policy
Early check-in is not guaranteed and is subject to availability. Please contact the hotel directly on the morning of arrival for more information.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
Valid identification is required at check-in time.
Mandatory Transfer Policy
Arrival at the Sheraton Resort & Spa, Tokoriki Island, Fiji is available only via transfers booked directly with the resort. Our resort is approximately one hour by boat from the Sheraton Fiji Resort. The launch departs from the Sheraton Fiji Resort at 2pm daily. The fee for the launch is 149 FJD per person each way. Children who are 5 years of age or younger travel at no charge. Upgrades to a helicopter or Jet Ski are also available and can be arranged directly with the resort closer to your arrival date.
Pets are not allowed with the exception of service animals. Prior arrangements need to be made with the Front Office Manager for admittance of service animals on the property.
The resort’s restaurants and bars are cashless and will charge expenses to your guest room’s folio.