For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Políticas do hotel
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Connecting Room Policy
We offer connecting rooms upon request and subject to availability. Please contact the resort directly to reserve a connecting room.
Credit Card Policy
A 1.5% fee applies to all transactions settled by credit card. This fee will be added to the total of the transaction.
Early Departure Policy
Departure dates are confirmed upon check-in. Guests departing prior to their scheduled departure date may incur a charge of up to 100% of the confirmed length of stay.
Early Arrival Policy
We are pleased to accommodate early arrivals, based on availability. For guaranteed arrivals, guests must reserve the room for the previous night, at the full room rate.
Gift Certificate Policy
Gift certificates are available for guest rooms, food and beverage, spa treatments, and goods and services. Please contact the resort directly to purchase a gift certificate.
Late Checkout Policy
Late checkouts are available and subject to availability. Checkouts before 12pm are complimentary; after 1pm a fee applies.
Pets are not allowed. Only service animals are allowed; however, prior arrangement will need to be made. Please contact the resort directly.
Guests paying with cash as well as those who have reserved a prepaid rate will be charged for the full stay plus a 150 AUD deposit per day for incidentals. The unused portion of the deposit will be refunded at checkout.
Please note that our pools are available for use by resort guests only.
All guest rooms—including balconies—and public spaces are 100% non-smoking. A 200 AUD cleaning fee will be charged to any guest who violates the smoking policy.