Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
作为一家别墅酒店，我们无法提供 SPG®俱乐部精英会员所享受的部分礼遇，包括客房升级、套房住宿奖励、至下午 4:00 的延迟退房和 Your24。 此外，由于有限的餐厅和酒吧，部分精英迎宾礼品也无法提供。 此外，对于免费住宿奖励：
- 仅可预订抵达后 365 天内的客房住宿。
- 通过分时度假权益转换所获得的 Starpoints 积分可能不得在喜达屋分时度假酒店内兑换为免费住宿奖励。
Fitness Facility Closure September 8 - 24, 2014
From September 8 through September 24, 2014, the WestinWORKOUT® Fitness Studio will be closed for renovation and equipment replacement. During this time, guests may use the fitness facilities at The Westin Kierland Resort & Spa which is a short walk or shuttle ride from the villas.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.
Check Cashing Policy
Check cashing services are available to guests who present valid identification. There is a limit of $200 per day.
Early Arrival Policy
We invite you to check in after 4 p.m., and request that you check out before 10 a.m. However, if your arrival or departure does not coincide with our schedule, the Front Desk will be happy to receive your bags while you enjoy the surrounding resort facilities. For your security, keys will only be given to the individual with the reservation unless other arrangements have been made.
Extra Bedding Policy
Rollaways are subject to a $5.00 per night fee (which is subject to change). Call Starwood toll free at 800-228-3000 (U.S. & Canada).
Gift Certificate Policy
To redeem your certificate please fax a copy of the certificate along with your name, address, phone number and selected choices to (407) 903-4302 or call 1-800-583-6170 extension #7.
For your comfort, we include a complete cleaning of your villa prior to check-in, as well as a restorative mid-week refresher. If you prefer, daily housekeeping can easily be arranged at a nominal charge. Allow us to service your villa or accommodate any special requirements you may have. Just call us directly at (480) 624-1700.
In order to ensure your stay is as pleasant as possible and to keep your villa clean and comfortable, our policy is that pets are not permitted anywhere on the resort property. Allow us to assist you in finding one of the many kennels and pet boarding facilities in the area to best serve your needs.
Breathe in the fresh air. Our resort is smoke-free. Guests are asked to refrain from smoking in all enclosed public areas, including the villas. The balcony or lanai of the villa, if so equipped, is a designated smoking area. A fee of 200 USD may be charged to cover the expense of restoring the smoke-free environment of our villas. In addition, the resort observes local and state smoking ordinances that may prohibit smoking in some public places.