Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly Bed® and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
作为一家别墅酒店，我们无法提供 SPG®俱乐部精英会员所享受的部分礼遇，包括客房升级、套房住宿奖励、至下午 4:00 的延迟退房和 Your24。 此外，由于有限的餐厅和酒吧，部分精英迎宾礼品也无法提供。 此外，对于免费住宿奖励：
- 仅可预订抵达后 365 天内的客房住宿。
- 通过分时度假权益转换所获得的 Starpoints 积分可能不得在喜达屋分时度假酒店内兑换为免费住宿奖励。
Water Slide Closure: April 27 - May 4, 2014
From April 27 through May 4, 2014, the water slide will be closed for maintenance. All pools will remain open during this time. Please contact the hotel for further information.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.
Check Cashing Policy
Check cashing services are available to guests who present valid identification. There is a limit of $200.
Early Departure Policy
Guests departing prior to their scheduled check-out, which is confirmed at check-in, will be charged one night's room rate and tax.
Early Arrival Policy
We invite you to check in after 4pm, and request that you check out before 10am. However, if your arrival or departure does not coincide with our schedule, the Front Desk will be happy to receive your bags while you enjoy the surrounding resort facilities. For your security, keys will only be given to the individual with the reservation unless other arrangements have been made.
Extra Bedding Policy
If you're traveling with children, just let us know, and we'll make sure you have the cribs and highchairs you need. Rollaway beds are available in our large one-bedroom villas for a fee of just $5 per night (subject to change). Call Starwood toll free at (800) 325-3535 (U.S. & Canada) for more details or to make arrangements.
Gift Certificate Policy
To redeem your certificate please fax a copy of the certificate along with your name, address, phone number and selected choices to (407) 903-4302 or call 1-800-583-6170 extension #7.
For your comfort, we include a complete cleaning of your villa prior to check-in, as well as a restorative mid-week refresher. If you prefer, daily housekeeping can easily be arranged at a nominal charge. Allow us to service your villa or accommodate any special requirements you may have.
In order to ensure your stay is as pleasant as possible and to keep your villa clean and comfortable, our policy is that pets are not permitted anywhere on the resort property. Allow us to assist you in finding one of the many kennels and pet boarding facilities in the area to best serve your needs. Please make arrangements prior to your arrival by calling Westin Vacation Ownership toll free at (888) WV-OWNER (986-9637) or direct at (407) 903-4635.
在您登记入住时，将从借记卡和信用卡中授权扣除您的住宿费用及杂费。 此授权金额将保留至您退房离店，届时将收取您在住宿期间所使用的实际费用金额。 在您离店之后，该授权金额可能会需要最多 30 天时间由您的银行或金融机构公布，酒店将不承担任何由此产生的费用或收费。
The resort includes several pool areas for our guests enjoyment: an outdoor whirlpool spa a main pool, a family pool, and a flume pool with waterslide. All waterslides require that riders be a minimum of 48 inches tall. Partner riding is not permitted.
Take a deep breath. Do you feel invigorated? That's the effect of clean air, which you'll find in unlimited quantities at our resort thanks to our Breathe Westin® initiative. We're dedicated to providing a comfortable and healthy environment for our guests. Guests are asked to refrain from smoking in all enclosed public areas, including the villas. The balcony or lanai of the villa, if so equipped, is a designated smoking area. A fee may be charged to cover the expense of restoring the smoke-free environment of our villas. In addition, the resort observes local and state smoking ordinances that may prohibit smoking in some public places.