Cervo Hotel, Costa Smeralda Resort
Políticas do hotel
Alcohol is not served to unaccompanied minors.
Check Acceptance Policy
Personal checks are not accepted.
Connecting Room Policy
Connecting rooms are available but not guaranteed and need to be requested.
Please contact the hotel directly to request connecting rooms.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Early Departure Policy
An early departure fee will be imposed on guests departing prior to their scheduled departure date. Fees will be 100% of their confirmed length of stay. This penalty also applies to guests who do not arrive on their scheduled arrival date. Please contact the hotel for further information.
Tennis Club Advisory
Please note that guest rooms in the Tennis Club Wing are located approximately 200 meters from the main hotel. Please contact the resort for further information.
Family Plan Policy
During the months of May, June, July, August and September, additional charges for children apply. Only children 12 or younger stay for free in existing bedding with a paying adult. Rollaways, child rollaways and cribs incur extra charges. For additional information, please contact the hotel directly.
With the “Dinearound” program, when you stay at Hotel Cala di Volpe, Cervo Hotel Costa Smeralda Resort, Hotel Pitrizza, or Hotel Romazzino on a full board basis, you can dine at any of the resort’s restaurants or at local restaurants: Il Pomodoro (year-round), Il Pescatore and the Grill. You will enjoy breakfast at your own resort, and then either lunch or dinner at any resort or local area restaurant.
This flexible meal plan may be reserved as part of your room rate, or may be added as a supplement. Reservations should be made with the concierge of your hotel at least 24 hours in advance.
Please note that:
- Reservations are upon availability of the restaurants only
- Limitation of one meal per person, per day (either lunch or dinner for guests in Full Board basis only)
- Beverages and transfers to/from the restaurants are not included
- Not all seasonal restaurants may be available during the off-season
- The minimum age for Dinearound at the Hotel Pitrizza is 5 years
Pets are not allowed.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
The Italian law requires that the hotel requests a document at check-in which needs to be registered with the local police. Please check with local Italian embassy/consulate for information regarding the required information.