Hotel Pitrizza, a Luxury Collection Hotel, Costa Smeralda
Seasonal Closure: September 27, 2015 - May 27, 2016
From September 27, 2015 to May 27, 2016, the resort is closed for the winter season. We will re-open on May 28, 2016. Please contact the resort for further information.
Políticas do hotel
We are pleased to serve alcoholic beverages to guests 18 and over.
Check Acceptance Policy
We regret that personal checks are not accepted as method of payment.
Connecting Room Policy
The hotel is pleased to offer a limited number of connecting rooms and villas for your convenience. Please make your request as early as possible, to ensure availability.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Early Departure Policy
An early departure fee will be imposed on guests departing prior to their scheduled departure date. Fees will be 100% of their confirmed length of stay. This penalty also applies to guests who do not arrive on their scheduled arrival date. Please contact the hotel for further information.
Early Arrival Policy
To guarantee a room for early arrival, we request that you reserve the room for the day prior to arrival. Otherwise, we will do our best to accommodate requests based on availability.
Extra Bedding Policy
It is our pleasure to offer rollaway beds and cribs upon request. Fees may apply.
Facility Use Policy
It is our pleasure to extend the use of our pool exclusively to hotel guests and full, annual fitness members. Visitors are permitted only upon reservation for a daily charge of 140 EUR per person, which includes access to the pool and beach.
Family Plan Policy
During the months of May, June, July, August and September, additional charges for children apply. Only children 12 or younger stay for free in existing bedding with a paying adult. Rollaways, child rollaways and cribs incur extra charges. For additional information, please contact the resort directly.
Gift Certificate Acceptance Policy
We are pleased to accept gift certificates and will do our best to accommodate guests’ requested dates for redemption. However, requested dates will be subject to availability at time of booking, unless otherwise stated on the gift certificate.
Late Checkout Policy
We are pleased to accommodate late checkouts upon request and subject to availability. In the case of a late checkout before 5pm, a fee of 50% of the daily rate will apply. For checkouts after 5pm, the full room rate will be charged.
The hotel is pleased to store freight for our guests.
While we greatly appreciate our guests' four-legged companions, the resort does not accept pets at this time.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Children under the age of five are served exclusively between 7pm and 8:30pm in our restaurant. Our Maitre D’ is available to help you in personalizing the children menu.
Please note that dinner attire is casual elegant; shorts are not permitted.
SPG Participation Disclaimer
Due to the unique nature of this property, SPG Award nights may only be booked through your local customer contact center.
Any Free Night Award nights for July and August are high season nights and include a standard room and mandatory full board. This requires a higher Starpoint cost to cover the mandatory full board. The Starpoint cost for 1 or 2 people is 140,000 Starpoints per night. The Starpoint cost for 3 people is 185,000 Starpoints per night.
On nights outside of July and August, full board is not included and a standard room is at 70,000 Starpoints per night.
We regret that smoking in public areas is not allowed. A limited number of smoking rooms are available upon request.
We require that all non-local residents please present a passport or identity card upon check-in.