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Condições especiais
Currency Fluctuations
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Políticas do hotel
Alcohol Policy
We are pleased to serve alcoholic beverages to guests 18-years-old and up.
Check Acceptance Policy
Personal checks are not accepted.
Connecting Room Policy
We are pleased to offer a limited number of connecting rooms and entire villas for your convenience. Please make your request as early as possible, to ensure availability.
Currency Policy
Please be advised that all room rates and charges are quoted in Euro. If participating in the First Currency Choice Program, billing is processed in the guest's home currency and is subject to the exchange rate of the credit card company.
Early Departure Policy
An early departure fee will be imposed on guests departing prior to their scheduled departure date. Fees will be 100% of their confirmed length of stay. This penalty also applies to guests who do not arrive on their scheduled arrival date. Please contact the hotel for further information.
Early Arrival Policy
To guarantee a room for early arrival, we request that you reserve the room for the day prior to arrival. Otherwise, we will do our best to accommodate requests based on availability.
Extra Bedding Policy
It is our pleasure to offer extra beds upon request for:
Low Season:
May 9th – June 18th and September 13th – September 27th (with Breakfast)
Baby
Cot: €100,00
Children two to 11-years-old: €225,00
12-years-old and up:
€390,00
Half-Board (Breakfast & Either Lunch or Dinner)
Baby Cot:
€100,00
Children two to 11-years-old: €250,00
12-years-old and up:
€440,00
Full-Board (Breakfast, Lunch & Dinner)
Baby Cot: €100,00
Children two to 11-years-old: €280,00
12-years-old and up:
€490,00
High Season: June 19th to September 12th (with Breakfast)
Baby
Cot: €100,00
Children two to 11-years-old: €825,00
12-years-old and up:
€940,00
Half-Board (Breakfast & Either Lunch or Dinner)
Baby Cot:
€100,00
Children two to 11-years-old: €885,00
12-years-old and up:
€1010,00
Full-Board (Breakfast, Lunch & Dinner)
Baby Cot: €100,00
Children two to 11-years-old: €950,00
12-years-old and up: €1085,00
Family Plan Policy
During the months of July and August, additional charges for children will apply. Otherwise, children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.. For additional information, please contact the hotel directly.
Gift Certificate Acceptance Policy
We are pleased to accept gift certificates and will do our best to accommodate guests’ requested dates for redemption. However, requested dates will be subject to availability at time of booking, unless otherwise stated on the gift certificate.
Late Checkout Policy
We are pleased to accommodate late check-outs upon request and up on availability. In the case of a late check-out before 5pm, an additional 50% of the daily rate will apply. For check-outs after 5pm, the entire daily rate will be charged.
Facilities Availability Policy
Some of the services and facilities above may not be available on a 24 hour basis or without advance request.
Freight Policy
The hotel is pleased to store freight for our guests.
Pet Policy
While we greatly appreciate our guests' four-legged companions, we do not accept pets at this time.
Termos sobre cartões de crédito e de débito
Os cartões de débito e crédito serão autorizados no valor da sua estada durante o check-in, além de uma quantia para cobrir despesas inesperadas. Essa autorização manterá os fundos até o check-out, momento em que o montante implicado durante a estada será cobrado. Os valores autorizados podem demorar até 30 dias após o check-out para serem liberados pelo seu banco ou instituição financeira e o hotel não será responsável por quaisquer taxas ou encargos decorrentes.
Pool Policy
It is our pleasure to extend the use of our pool exclusively to our hotel
guests and full, annual Fitness members.
Visitors are permitted only upon
reservation and based upon availability for a daily charge of € 140,00 per
person, which includes access to the pool and beach.
Also, children under
the age of 14 are not permitted to use the whirlpools or fitness/spa
facilities.
Restaurant Policy
Children under the age of five will be served exclusively from 7pm to 8:30pm
in our restaurant or all hours through our in-room dining service. Our Maitre D’
is available to help you in personalizing the children menu.
Please note
that dinner attire is casual elegant; shorts are not permitted.
SPG Participation Disclaimer
Due to the unique nature of this property, SPG Award nights may only be booked through your local customer contact center.
Any Free Night Award nights for July and August are high season nights and include a standard room and mandatory full board. This requires a higher Starpoint cost to cover the mandatory full board. The Starpoint cost for 1 or 2 people is 140,000 Starpoints per night. The Starpoint cost for 3 people is 185,000 Starpoints per night.
On nights outside of July and August, full board is not included and a standard room is at 70,000 Starpoints per night.
Smoking Policy
We regret that smoking in public areas is not allowed. However, a limited number of smoking rooms are available upon request.
Visa/Passport Policy
We require that all non-local residents please present a passport or identiy card upon check-in.