Rated 5 out of 5 by Rhody Exceptional amenities
Scenery, pools and restaurants are exceptional.
March 21, 2014
Rated 5 out of 5 by TinaMac Awesome pools and restaurants
The resort has three different pools in the same general area. My favorite one is the one for adults only. It's super relaxing with a full bar. The restaurants are awesome as well. The burger joint is great and the steak house is super delicious!
July 2, 2013
Rated 4 out of 5 by Lttim907 Fixing up
I stayed in room 5196. It could use quite a bit of updating. The shower needs new caulk and grout. The screen door didn't close properly. The wallpaper was beginning to peel. Just a few suggestions. I love this resort but was not the best stay.
January 11, 2013
Rated 5 out of 5 by WFP66 Fantastic resort
1st time at the phonecian and it won't be the last, from start to finish this was a fantastic place to be.
Would recommend upgrading to a superior room as it is pure luxury. The backdrop of camelback was stunning, cannot wait to return.
September 6, 2013
Rated 5 out of 5 by Sharon10 Impeccable Service
My stay at The Phoenciian was a pleasure. Every staff member I came in contact with was excellent. All had a willing attitude. Property was wonderful, great rooms in an excellent size, great food, bars, pools and spa! I will go again!
June 21, 2013
Rated 5 out of 5 by Kate0929 Great Staff
Everyone on staff was great. We had a wonderful experience at the Spa. Mary Ann was great. Pool staff very nice despite the heat they are working in. They deserve much credit for working in the hot temperature. Loved Relish!!
July 26, 2013
Rated 5 out of 5 by gpb2 Beautiful hotel
This is the 3rd time I have stayed but the first time for business purposes. Always a good experience.
Scottsdale is a nice place but the sun is very strong. I would suggest you provide sunscreen in the rooms for guests.
May 20, 2013
Rated 3 out of 5 by xzxzxzxzxzxzxzxzxd Interesting tourist hotel
I have visited this hotel both in season and in low season. Low season is outstanding. High season is mainly a tourist meca. Staff were nice, but overworked. They really did a great job considering the amount of people.
December 31, 2012
Rated 5 out of 5 by PLL50 The service is impeccable
The service in the Canyon Suites was impeccable. They knew you by name and were always happy to help you what ever you needed. When they said they would do something--they did it. I never had to double check on them!!
February 11, 2013
Rated 5 out of 5 by gdiazdennis Great Service, Prompt and Friendly
Truly exceptional service. ALL staff was pleasurable and responsive without making one feel bombarded or hounded.They really know customer service at this property. Even fixed our baby stroller!
December 24, 2013
Rated 5 out of 5 by RMC08 Great Property. Great Staff. Great Experience.
The staff went out of their way to accomodate us and make us feel welcome. The property speaks for itself. But the personal touch by every member of the staff made us feel very welcome.
January 6, 2014
Rated 5 out of 5 by HartCousine Nice place to relax
Beautiful and well-operated golf course! Service at the hotel was outstanding. JR Steakhouse was excellent - great food and great service. IL Terrazio restaurant was avergage at best - food was good/service was poor.
May 6, 2013
Rated 5 out of 5 by dippitydoo This resort has great features.
Every staff member exceeded my expectations. The conference milieu was perfect. The food in every restaurant was exceptional. The pool areas were superb.
We took several walks thru the cactus garden. Very enjoyable.
May 27, 2013
Rated 5 out of 5 by Mary Rooms,landscape,pool,staff
This was my second visit and I will be excited to go back anytime. ALL staff from the front desk,restaurant, bell service, housekeeping, landscaping, were all professional and I felt very safe and comfortable there.
February 21, 2013
Rated 5 out of 5 by Alex56 Technical Difficulties
The facilities were great. Two items that were issues were the Internet connectivity was poor and opening the door to my room w/ the electronic key card was a pain. It took several attempts to get the door unlocked.
January 17, 2013
Rated 5 out of 5 by Keegs89 Relax in Luxury
Staying at the Phoenician was an excellent experience. All of the facilities are extremely clean and eloquent. The staff and experience is outstanding. This was the most relaxing and enjoyable stay I have ever had.
May 6, 2013
Rated 3 out of 5 by Mimi26 Not worth the price, dated facility,
Great location, the setting is beautiful, but the room is dated. In the room, there is peeling wall paper, hot water that takes forever to warm up, over priced food, more than one mistaken charge on the final bill.
December 31, 2012
Rated 5 out of 5 by Musicman Still great
There are many great properties, but a great staff
Is hard to find. Every worker here has the same attitude, " How can I make your stay better ."
This is our third time here and I am sure there will be many more.
April 1, 2013
Rated 4 out of 5 by Maxxxx2222 Dirty Room
unvacuumed, found small sequences near bed. Found empty plastic water bottle under night table.
February 23, 2014
Rated 5 out of 5 by kvm2013 Perfect vacation stay
The hotel is absolutely beautiful, the food was always 5-star. I can not say enough about the entire property, including the attentive staff. If you want to be treated like royalty this is the place to be.
April 15, 2013
Rated 4 out of 5 by JohnL61 Great Western experience
The food on the first night of our event was as good as I have had in a large group setting. The location is good and convinient enough to the airport. The service staff was very friendly and professional.
April 11, 2013
Rated 5 out of 5 by Kate46 Everything about hotel was amazing. Definitely one of my favorite resorts
The golf courses are ALL spectacular! The gym was well equipped and clean. Excellent spa and the whole hotel and grounds are just so relaxing and peaceful. Just love it here.
January 2, 2014
Rated 5 out of 5 by ant223 Excellent stay!
This hotel was the best and the staff was amazing, thank you Kaitlin for the upgrade and thank you Veronica for the amazing job you did each day in the room.
One of my best visits to a Starwoods hotel.
July 16, 2013
Rated 5 out of 5 by Mima1043 Casitas A Plus
Stayed in one of your Casitas -- so convenient
to the pools, spa and restaurants. Grounds
are just beautiful and staff is gracious and
willing to accomodate every request. Truly
a wonderful experience!
July 16, 2013
Rated 5 out of 5 by RIVERRIDER Have stayed at the Hotel many times
I have stayed at the Phoenician numerous times over the last 4 to 5 years and I have never had a bad experience at the Hotel. Fabulous place to stay and the staff is absolutely the best.
December 2, 2013
Rated 3 out of 5 by Robin322 Hotel is way to expensive for what you get
I have stayed at ALOT of other Hotels that the rooms were extremely nicer and larger than what the Phonecian offers AND for alot less money. I feel the daily room rate is way to high for what you get.
March 27, 2013
Rated 5 out of 5 by Megan83 AMAZING!!!!!!!
I have never been treated so well at any resort. I couldn't stop feeling like I was having this out of body experience! Everyone was so kind and accomidating, I cannot wait to go back someday!!!!!!!
April 12, 2013
Rated 5 out of 5 by PammyWhammy Fabulous
The Phonecian was the loveliest hotel I have ever visited. Our 11 year old granddaughter accompanied us on our trip to Arizona and our stay at the Phonecian is the most memorable part of her trip!
January 28, 2013
Rated 5 out of 5 by Koroni My annual visit.
for my yearly visits (about 10 to 15yrs)I have enjoyed every one of the years.. I would like to commend the hotel staff on their very courteous and helpful manner. Todd R. excellent manegement!
September 12, 2013
Rated 5 out of 5 by Jeff1356 Favorite place to celebrate our anniversary
We have travelled extensively and consider the Phoenician to be a exceptional resort experience. Our 6th time celebrating our wedding anniversary at the Phoenician. This year was our 36th.
October 22, 2013