Rated 4 out of 5 beautiful resort
The rooms are commodious well decorated and immaculate. The bathrooms are large beautiful with dual sinks and a wc.The maid service is top notch and you will never see a cart. The grounds are cleaner than a hound's tooth. The food quality is high and expensive. If you are on a budget don't come to this resort.
October 25, 2011
Rated 5 out of 5 by mrsc2be Luxurious Accomodations
I had a great stay here. The staff was professional. The room very comfortable.
July 1, 2014
Rated 5 out of 5 by SS94 A Great Week at St Regis
Golf, Beach, Weather, Dana Point, Whale Watching, and a Great Pool with Excellent Staff - After 3 straight weeks of business travel, my brief stay was too short, I'll be back. Would like to recognize Guy (?) in the outdoor cafe/bar who provided customer service & conversation above and beyond expectations.
June 28, 2013
Rated 4 out of 5 by Chloe Something to be desired
My husband and I stayed in your hotel for one night. The overall service we received was exceptional. But I'd like to mention a couple of things about food and house keeping. We went to the bakery shop on 5th floor in order to grab a sandwich. The staff told us it would not served until 11am and encourged us to go to Motif restaurant. We went downstaris, however, we couldn't find any sandwich menu and I just ordered a cup of latte. Actually, it was not good. It was just tepid and not like espresso drink. It was just like regular coffee with warm milk.
Later we came back our room. When my husband wanted to take a shower, he found that we've ran out of shampoo and then he called to ask more. We had waited for 20 min. and called again and had waited for another 20 min. Shampoo was never delivered to our room.
I hope you'll consider my comments for better service.
We'll look forward to staying with you again when our plans call for travel to Dana point.
April 18, 2013
Rated 5 out of 5 by MikeTippy Bar Service
Raul, the bartender was great. My wife and i had dinner one night at the bar and his professionalism and friendliness was fantastic. he made the night a pleasure.
June 16, 2014
Rated 4 out of 5 by Monkey Lovely Stay
I really enjoyed my stay at the St. Regis Monarch Beach. The hotel itself if beautituful and very well maintained.
A special mention to Sarah - cocktail waitress who works during the day at the main hotel bar. Her service and attentiveness to myself & my family was excellent.
I look forward to returning!
September 18, 2013
Rated 5 out of 5 by Mike141965 Incredible Facilities
We just returned from a wonderful weekend at the St. Regis Monarch Beach. The facilities are incredible and the views spectacular. Michael Mina's restaurant is the finest in California. The dinner service at Motiff was hands down the worst we have ever had at any restaurant and detracted from the stay.
October 7, 2013
Rated 5 out of 5 by monarch Business Trip
The Suite was excellent and the butler service was over the top. Timely and available when you needed the service.
June 24, 2014
Rated 4 out of 5 by Mrducks Only Yuppie Deserts
Excelent hotel. Great staff. Here is my only mild dissapointment. We stopped at the Motiff one night for desert. All of the choices were upscale fancy yuppie type of items. There were no simple things like pies, cakes, or ice creams. A good apple crisp with a scoop of vanilla would have made my night.
May 9, 2013
Rated 5 out of 5 by Sass14 The hotel is magnificient.
The hotel is magnificient and the service was outstanding. What a truly unique and wonderful experience.
June 25, 2014
Rated 5 out of 5 by Jeff474 Great Hotel
Excellent Facility for meetings, conferences or any large gathering
June 30, 2014
Rated 5 out of 5 by Milka Emily Iker, M.D.
Once again, We had memorable experience and a fabulous time in your hotel.
Emily Iker, M.D.
June 24, 2014
Rated 5 out of 5 by Tipper51 Over the top at Steve Regis
OMG this place is paradise. Johnny the General Manager is the best as was well the staff. This is the 7th time I have been here and I am in love...The Beds are the most comfortable ever. They tell me they are Simmons Beautyrest Black made for the Hotel. Wonderful people.
April 12, 2014
Rated 5 out of 5 by LanceW Wonderful anniversary
Originally from Dana Point, my wife and I came back this year to celebrate our anniversary. From check-in to diner to relaxing on the patios the staff has been so nice.
Surprising us with champaign and beers was awesome. The stay has exceeded our expectations and we will be back each year.
February 4, 2014
Rated 5 out of 5 by Happy33 We were so sad to leave!
We stayed at the St. Regis for the Prime Passover Program. It can't be easy having the whole hotel taken over by a big group and still maintain the quality of service that St. Regis offers but somehow, the hotel pulled it off! We were so incredibly impressed!!
April 24, 2014
Rated 5 out of 5 by PeggyV Fabulous anniversary getaway
We had a delightful weekend at the St. Regis and plan to return for our anniversary next year. The room was lovely and service impeccable. It was nice having a separate pool area for families so pool time was relaxing. Too bad we didn't discover the walk to the beach until the morning we left!
September 9, 2013
Rated 5 out of 5 by travellily Service Above and Beyond, True 5 Star Experience
Once again our stay at the St. Regis Monarch Beach went above and beyond ALL expectations. We book nights here for all of our celebratory occasions because we love how special the staff makes us feel. I surprised my husband with our recent stay, bringing him to celebrate his bday and I could not be happier with how well taken care of we both felt. We can never get over how we always feel as if we are one of the only guests at the hotel even though it is very apparent that we are not. For my husband's bday I had quite a few requests for our room and amenities and all of them were executed flawlessly and with great detail. For this stay we booked a St. Regis Suite and it was perfection! The sophistication of the layout and amenities left nothing to be desired, only made it hard to leave. If you are looking for a true 5 Star experience, look no further than the St. Regis. We have been coming here for years and continue to be wowed with every stay. We are already looking forward to our next visit!
February 22, 2013
Rated 5 out of 5 by 424roc Superb facility
St .Regis continues to impress time and again. Every detail of this property exceeds expectations from the quality, comfort and amenities in the room to the superb workout facility and restaurants. Guests are papered and respected. A stay in this property is a gift to yourselves and others.
April 1, 2013
Rated 4 out of 5 by GlobalTravelCognoscenti Beautiful but service needs improvement.
The hotel is beautiful but the service is in need of improvement.
Overall luxurious and the staffs tries but fails in several areas.
The restaurant, is fantastic and well worth the trip.
Rooms and public spaces are lovely.
Room service is good but not great.
But a second stay is in order.
January 30, 2013
Rated 5 out of 5 by Akp0331 Amazing Service
Amazing experience with great service.
June 30, 2014
Rated 3 out of 5 by Marie987 Disappointed
The facilities were wonderful but the staff was less than helpful. I was in a suite with a butler and despite 10 attempts to get the name corrected on my room number, I was referred to as Mrs. McCarthy during my stay. Seems like such a minor thing but was the source of much frustration.
December 15, 2013
Rated 4 out of 5 by Steve6563 Recycle
I found it odd there were no obvious green recycle bins outside nor in the rooms for plastics and paper.
Resort is first class, but they nickel and dime you for just about everything. Water, parking, etc. The staff works hard and they treat you very well overall.
April 7, 2014
Rated 4 out of 5 by AVLWash Great resort, excellent location
Executive suite was fabulous, the atmosphere more enjoyable than expected.
I think the front desk was undermanned when we first arrived but other than that every service or assistance that was given exceeded our expectations.
Beach, pool, all the property restaurants, golf...excellent.
August 13, 2013
Rated 5 out of 5 by JM33 Best weekend of our life.
We celebrated our engagement Father's Day Weekend and were treated like Royalty. From the bottle of Champaine and chocolates to the mimosas in the morning. I can not say enough how special the St. Regis staff took care of us and we will come back to stay every year for our anniversary.
June 20, 2013
Rated 3 out of 5 by lpcar1 St. Regis Dana Point
Beautiful location, great rooms. Certain staff are very slow, poor choices of food (breakfast/lunch). A lot of the staff seemed they didn't want to be there. Issues with:
coffee shop (never greeted me (3x) ), out of food
Front desk was great,valt. staff great
May 2, 2013
Rated 5 out of 5 by Sums The hospitality by the staff is exceptional!
I really loved how the staff made the stay special. As soon as we arrived, we were welcomed by a guest ambassador who engaged in a conversation with us. He not only helped take our mind off the long drive from L.A., he also ensured that we did not feel like we were waiting in a queue, just to check-in and get to our room. He provided necessary information about the facilities at the resort, which would have otherwise consumed the time of the front desk agent who checked us in.
Certain (or perhaps all) floors have butler service, and our butler Max personally welcomed us at our suite, while we were escorted by the bellman. During our stay he made sure that all our requests were addressed in a timely manner.
The same warmth in hospitality was also witnessed during my interactions with the restaurant staff, housekeeping staff, as well as the swimming pool staff.
I was really moved by the personal touch which is an essential trait of the St. Regis Monarch Beach. I really look forward to returning again!
October 24, 2011
Rated 5 out of 5 by SoCaladmirer This hotel is a homerun
This is the 2nd year we have gone here for Spring Break with the kids (10,8, and 5). The staff are gracious, remember your names and are happy to answer any questions.
Our children love playing at the pool, playing at the beach or just hitting some golf balls on the putting green.
March 30, 2013
Rated 5 out of 5 by JimAChicago Great Hotel
We spend two incredible days at this hotel in a junior suite. The room was great and the service was great too. As with most hotels, it can use additional outlets near the bed for charging phones and computers, but otherwise, everything was well done.
April 13, 2014
Rated 5 out of 5 by cdedrk14 Perfect Staff
The staff was excellent and more than met our needs! From the valets to the concierge to the housekeeping staff to the bartenders everyone made us feel welcome to our temporary home. Everyone was smiling and seemed truly happy to take care of us! We had a wonderful time!
February 25, 2014
Rated 5 out of 5 by Sabersaks A Pleasant Stay at St. Regis
I n St. Regis. Everyone is so friendly and helpful. Make you feel so welcome there. Excellent service, immaculate rooms with warm caring touch, and well-kept outdoor greenery, and its grandeur architecture are worth to mention it. Love the place and hope to so visit it again.
January 25, 2014