Rated 3 out of 5 by NotHappy5 Charges extra for beach chairs
Hotel charges $40/day for 2 beach chairs and umbrella. Pool chairs are free, but always fully occupied. A hotel with this heritage and class should include these expected amenities in the room rate.
October 10, 2013
Rated 5 out of 5 by Woofie2013 If you want the best, stay at the best
The Royal Hawaiian Hotel wasnt just a stay, but an experience. Everything was first class! Traditional mixed with modern in perfect harmony. If you want the best of Honolulu, stay at this hotel.
April 3, 2013
Rated 4 out of 5 by jrad Pleasant stay
I have high expectations every time I stay at the Royal Hawaiian and the hotel and staff always deliver.
March 18, 2014
Rated 3 out of 5 by Drwms7012 As a SPG Platinum this hotel offers nothing in extras. None of the usual amenities that we usually always receive.
Do not stay here if you expect the usual upgrades and services that a platinum member receives.
You will get zero , no robes, no slippers, no breakfeast, no room upgrades and of course no club!
September 27, 2012
Rated 5 out of 5 by weaselc great location and top notch service
Upon arrival, greeted with fresh flower lei, cold towels, and pink lemonade. Check in was easy and room was ready. Location center of Waikiki beach behind major shopping and restaurant areas.
September 5, 2012
Rated 5 out of 5 by mlr5710 Princess at the Pink Palace
I had the pleasure of staying at the Royal Hawaiian and felt like a Princess. The room was gorgeous, fabulous view but most importantly, the staff was so warm and welcoming. What a treat!
October 15, 2013
Rated 5 out of 5 by Luddy Exceptional Stay
My wife and I stayed for five nights on the first leg of our honeymoon. The room, service, food quality were all excellent. Probably one of the best hotel stay experiences I have ever had.
October 6, 2012
Rated 5 out of 5 by Jimmy6 Wonderful Trip
My wife and I recently had the best time we have had in years at the Royal Hawaiian. It was there in 1965 when I was just a teenager and is still there. It is the Grande Dame of Waikiki.
August 22, 2013
Rated 1 out of 5 by BarryD Royal Hawaiian
My stay compared to all my stays at SPG hotels was extremely dissapointing
March 24, 2014
Rated 4 out of 5 by bg0001 Another great vacation
This has been my sixth stay at the Royal Hawaiian. It remains one of my favorite hotels in the world. It has a perfect location in Waikiki and the charm of the facility is unmatched.
January 7, 2013
Rated 1 out of 5 by Rocket SPG points - Not cosidered squal to money
I get a room which is the FURTHEST FROM THE ELEVATOR
Why are points not considered money by the hotels ?
Why is American Express Air Travel SO EXPENSIVE ?
Is this really worth it?
February 25, 2013
Rated 5 out of 5 by Hinch Relaxtion
This Hotel meets all your needs. From the time you step on the property until you depart they make sure you are taken care of.
February 21, 2014
Rated 5 out of 5 by MamaB Paradise
The Royal Hawaiian is a beautiful slice of paradise. Very relaxed and accommodating atmosphere! The Garden rooms are lovely, but the tower rooms offer amazing ocean views.
February 14, 2013
Rated 5 out of 5 by Vivi65 Very nice and relaxed atmosfere.
We had a very good time here.
The staff is very friendly and nice.
The pool is very small in compare to most other hotels in the area but was enough for our need.
December 9, 2013
Rated 5 out of 5 by Wal184 Excellent Stay
The Room was beautiful. It was a nice upgrade and greatly appreciated. Complimentary water. The Valet parking was reasonably priced and very fast. Beautiful ocean view.
July 12, 2012
Rated 3 out of 5 by newbie39 This hotel needs improvement in services
Very hot in the rooms, no A/C in the hallway, such an expensive hotel and yet you have to pay 15$ a day for internet services, food needs improvement for in-room dining
August 27, 2012
Rated 5 out of 5 by Nojo Top Hotel
Great hotel, warm staff and appealing view from Tower rooms.Room made up quickly and ready for use in short time.No problems although coffee was sometimes scarce.
November 16, 2013
Rated 5 out of 5 by auncha This hotel has excellent staff
Great service and attention to detail. Very relaxing with a peaceful atmosphere. Very nice for older people or families that don't want a lot of loud, partying people.
March 15, 2013
Rated 5 out of 5 by Naka70 Quiet and Elegant
The Royal Hawaiian was truly a beautiful venue to celebrate my husbands 70th birthday. The ambiance was elegant and staff was very warm and helpful and food delicious.
March 11, 2013
Rated 5 out of 5 by Momona rustic, but cozy and beautiful;
The surroundings were beautiful, staff was very courteous, room was very comfortable, pool was great for the grandchild and proximity to the restaurants was great.
September 25, 2012
Rated 5 out of 5 by DDB2422 GREAT HOTEL WITH A PHENOMINAL VIEW
THIS HOTEL IS SECOND TO NONE. THE SERVICE IS TOP NOTCH AND THE VIE FROM THE HOTEL ROOMS IS TO DIE FOR.
IF YOU STAY HERE YOU WILL NOT BE DISAPPOINTED.
December 13, 2013
Rated 3 out of 5 by Fred Not enough attention to details
A 5 night stay. No turn-down 1 night, no bath mat 1 day, no wash cloth 1 day. Sporadic Internet connectivity. No notice of dining facilities being unavailable.
January 25, 2013
Rated 3 out of 5 by notafanoo what makes a great hotel?
a great hotel should be great this one only qualifies as good hotel in great location.
March 3, 2014
Rated 5 out of 5 by Lala65 Heaven on earth
This is my second anniversary for my ME TIME at the royal!!! I LOVE THE COMFORT, THE ALOHA, AMENITIES, STAFF, FOOD AND LOCATION!! I JUST WANNA LIVE THERE!!
July 27, 2012
Rated 5 out of 5 by Lisa26 Great hotel
We stayed at the royal hawaiian for 11 days and had a great time all the staff were very friendly and met our every needs. Overall the hotel was amazing!
November 10, 2012
Rated 5 out of 5 by D2013 Beautiful setting on Waikiki Beach
The location cannot be beat and the staff were very friendly. We enjoyed staying in both the tower room and the historical wing with lovely ocean views.
February 3, 2013
Rated 5 out of 5 by Holly62 Fantastic!
We visit the Royal Hawaiian every year. It is by far the best resort on Oahu. The grounds are gorgeous, the views spectacular and the people fantastic.
October 17, 2012
Rated 1 out of 5 by Kumi This hotel oombination is modern and traditional
This hotel is a combination of modern and traditional, which suited our family reunion in the age range 10 to 84.
January 23, 2014
Rated 2 out of 5 by Henry06 Riding on the coattails of previous success.
Our stay at this hotel was a rather unfortunate experience.
Our original room was very small with two full beds rather than the king size bed we had reserved. Staff did not appear at all interested in rectifying the situation, seemingly treating our transfer request as an inconvenience. Their aloof attitudes along with the 1/2 hour wait time to resolve the issue was not the service we had expected.
We were surprised to see that our room with the king bed was even smaller than our original room. The new room was situated right next to a hotel service room. Each morning we were woken at 6:00 with loud noises of running equipment coming from the service room.
The pool and hot tub were not at all an attraction as they were both very small, and hidden in the shade.
Hotel parking is not easily accessible, and it took over 20 minutes for us to retrieve our vehicle from the valet upon exiting the hotel.
The Royal Hawaiian has a great history, but the current accommodation and service is sub-par. If you are interested in this hotel, I would suggest that you simply tour the hotel during your stay in Honolulu, while making your accommodation elsewhere
February 23, 2013
Rated 4 out of 5 by none12 Top 10 Hotel
Besides the historical beauty of this hotel, the staff has continued to provide the excellent service befitting this legendary property.
August 28, 2012