Rated 3 out of 5 by SusieQ Royal Hawaiian
The Conceirge Staff especially Wendy and Kelli were wonderful. They truly are assest to your hotel.
We spoke with the Kelli (conceirge) prior to arrival and she asked if we had any special requests. The only thing I mentioned was that if we could have a room with a lanaui . We did not receive a room with a lanai which was disappointing. I understand that all requests cannot be honored. I am struggling with the fact that upon Check in we were told that there were no upgrades available unless we wanted to pay an additional $150 but then moments later we were told by the same person that the hotel was very slow which was unusual?? This seems contradictory to me.
Your Bellman was great gave us an overview of the room, amentities etc. He advised that the tray on the bed was for your famous banana bread which would be delivered. When we came back to our room later no banana bread and the tray was behind the television.
We were on the first floor with a view of a large palm tree and on our last day prior to departure when my husband got into the shower there was a cockroach...eek.
We enjoyed our time at the RH but leave your hotel just a bit disenchanted.
March 14, 2013
Rated 5 out of 5 by AaronB Pink Palace is Fantastic
Second time staying here. Great hotel with wonderful and friendly staff. They exceeded my expectations for a resort vacation place.
February 18, 2013
Rated 5 out of 5 by US28 THIS HOTEL HAS BEAUTIFUL GARDENS AND A ROMANTIC FEEL.
THE HOTEL HAS BEAUTIFUL GARDENS AND THE ROCKING CHAIRS BY THE GARDENS GIVE THE HOTEL A HOME AWAY FROM HOME FEELING, VERY RELAXING.
August 10, 2012
Rated 5 out of 5 by Mekoehouve Classy Hotel
Great room, great location. Room would have been a five, but the ac was a bit weak for my liking. Otherwise excellent room/hotel!
October 31, 2012
Rated 5 out of 5 by Hiromitsu this hote was excellent
It was great hotel to stay and I really enjoyed the stay. I will choose this hotel for the next time as well.
October 9, 2013
Rated 4 out of 5 by kimre Great location
Great location to beach, shops and restaraunts.
Staff very friendly, rooms meet expectations and Azure a must do for visitors.
March 4, 2013
Rated 2 out of 5 by tmat Disappointing
Room very unclean - fridge and bathroom especially + rubbish from former guest left in wardrobe.
No golf channel on TV
October 8, 2012
Rated 5 out of 5 by Ginger1953 Heaven
We had 3 perfect days & nights here
December 5, 2013
Rated 5 out of 5 by bisty ambiance
We stayed at the "Pink Palace" on our honeymoon and wanted to re=create the special feeling...we did.
September 20, 2013
Rated 5 out of 5 by Jack32 If you want to be at Waikiki
If you want to experience Waikiki you will not be able to improve on The Royal Hawaiian as the place to enjoy it.
March 3, 2013
Rated 5 out of 5 by MandyRN Loved it
We stayed there with my two kids, 5 and 7 and had the best time if our lives... It was just an AMA ing trip..
February 24, 2013
Rated 4 out of 5 by pinkturtle Great Location
Royal Hawaiian was beautiful, perfect location, and comfortable. The staff were friendly and helpful.
April 11, 2013
Rated 5 out of 5 by mason wonderful hotel
we have stayed here many times and enjoy every time . (one complaint) your restaurant is very pricy
August 6, 2012
Rated 5 out of 5 by Blackhorse57 Great Visit
Wonderful visit. This was a business trip, but I enjoyed the surroundings as if I were on vacation.
September 19, 2012
Rated 5 out of 5 by lalalucie Amazing getaway
beautiful hotel, wonderful service, paradise get away. I hope to make this an annual place to go.
September 6, 2012
Rated 4 out of 5 by Yamachai Good atmosphere
This hotel has good access to beach and shopping area. At the same time, this keeps good silence.
December 23, 2012
Rated 5 out of 5 by MaxSel Idyllic and Relaxing Stay
A wonderfully relaxing few days and a wonderful hotel - exceeded our expectations on all levels.
November 15, 2012
Rated 4 out of 5 by Elizabethq wonderful service
Thank you to the team at the Royal Hawaiian - we had a lovely stay and enjoyed the facilities.
December 14, 2012
Rated 3 out of 5 by koyanao room is small
I stayed at garden view room. the room is very small. but, garden is beutiful.
July 18, 2013
Rated 5 out of 5 by Wizz Hotel is in great Location
Hotel is excellent all round standard, in excellent location for all attractions.
December 24, 2012
Rated 5 out of 5 by KimOd Perfect location for an ideal vacation.
Location and service was amazing. We wouldn't stay anywhere else on Waikiki
April 1, 2013
Rated 5 out of 5 by GeorgeP Just right for Waikiki
It is great to walk off of KaliKawa to find such a wonderful place to stay.
January 3, 2013
Rated 4 out of 5 by Firewing Not Satisfied
For the money spent tne accommadations were inadaqute.
October 1, 2013
Rated 4 out of 5 by WWM00 Not a nice experience
Lost luggage and not much was done to rectify. Air-Con very noisy.
August 6, 2013
Rated 5 out of 5 by WahineinNZ Exceptional hotel, great views & an escape from reality
Transports you to another place in time with very relaxed atmosphere.
November 25, 2012
Rated 5 out of 5 by Poipu This hotel is an America's historic hotel.
You will find sophisticated atmosphere once you step into the hotel.
March 24, 2013
Rated 5 out of 5 by Russo Excellent Stay at the Royal Hawaiian
Acccomodations, Staff and overall experience was excellent!
February 27, 2013
Rated 5 out of 5 by SPGgoldforlife2012 Amazing people, location, facility
We enjoyed our time at the Pink Palace of the Pacific!!
November 28, 2012
Rated 5 out of 5 by cl21tos The hotel offers great service and location
a wonderful hotel with great service and location
July 22, 2013
Rated 5 out of 5 by jmcq 5 star
This is one luxury hotel we will be coming back to.
December 26, 2012