Rated 5 out of 5 by MamaB Paradise
The Royal Hawaiian is a beautiful slice of paradise. Very relaxed and accommodating atmosphere! The Garden rooms are lovely, but the tower rooms offer amazing ocean views.
February 14, 2013
Rated 3 out of 5 by newbie39 This hotel needs improvement in services
Very hot in the rooms, no A/C in the hallway, such an expensive hotel and yet you have to pay 15$ a day for internet services, food needs improvement for in-room dining
August 27, 2012
Rated 5 out of 5 by Wal184 Excellent Stay
The Room was beautiful. It was a nice upgrade and greatly appreciated. Complimentary water. The Valet parking was reasonably priced and very fast. Beautiful ocean view.
July 12, 2012
Rated 5 out of 5 by Naka70 Quiet and Elegant
The Royal Hawaiian was truly a beautiful venue to celebrate my husbands 70th birthday. The ambiance was elegant and staff was very warm and helpful and food delicious.
March 11, 2013
Rated 5 out of 5 by auncha This hotel has excellent staff
Great service and attention to detail. Very relaxing with a peaceful atmosphere. Very nice for older people or families that don't want a lot of loud, partying people.
March 15, 2013
Rated 5 out of 5 by Momona rustic, but cozy and beautiful;
The surroundings were beautiful, staff was very courteous, room was very comfortable, pool was great for the grandchild and proximity to the restaurants was great.
September 25, 2012
Rated 3 out of 5 by Fred Not enough attention to details
A 5 night stay. No turn-down 1 night, no bath mat 1 day, no wash cloth 1 day. Sporadic Internet connectivity. No notice of dining facilities being unavailable.
January 25, 2013
Rated 5 out of 5 by Lala65 Heaven on earth
This is my second anniversary for my ME TIME at the royal!!! I LOVE THE COMFORT, THE ALOHA, AMENITIES, STAFF, FOOD AND LOCATION!! I JUST WANNA LIVE THERE!!
July 27, 2012
Rated 5 out of 5 by Lisa26 Great hotel
We stayed at the royal hawaiian for 11 days and had a great time all the staff were very friendly and met our every needs. Overall the hotel was amazing!
November 10, 2012
Rated 5 out of 5 by D2013 Beautiful setting on Waikiki Beach
The location cannot be beat and the staff were very friendly. We enjoyed staying in both the tower room and the historical wing with lovely ocean views.
February 3, 2013
Rated 5 out of 5 by Holly62 Fantastic!
We visit the Royal Hawaiian every year. It is by far the best resort on Oahu. The grounds are gorgeous, the views spectacular and the people fantastic.
October 17, 2012
Rated 5 out of 5 by BKH13 Great Staff, Location, and Service
Fantastic time and experience! Thank you for helping making a business trip/ mini vacation a great time.
December 7, 2013
Rated 2 out of 5 by Henry06 Riding on the coattails of previous success.
Our stay at this hotel was a rather unfortunate experience.
Our original room was very small with two full beds rather than the king size bed we had reserved. Staff did not appear at all interested in rectifying the situation, seemingly treating our transfer request as an inconvenience. Their aloof attitudes along with the 1/2 hour wait time to resolve the issue was not the service we had expected.
We were surprised to see that our room with the king bed was even smaller than our original room. The new room was situated right next to a hotel service room. Each morning we were woken at 6:00 with loud noises of running equipment coming from the service room.
The pool and hot tub were not at all an attraction as they were both very small, and hidden in the shade.
Hotel parking is not easily accessible, and it took over 20 minutes for us to retrieve our vehicle from the valet upon exiting the hotel.
The Royal Hawaiian has a great history, but the current accommodation and service is sub-par. If you are interested in this hotel, I would suggest that you simply tour the hotel during your stay in Honolulu, while making your accommodation elsewhere
February 23, 2013
Rated 4 out of 5 by none12 Top 10 Hotel
Besides the historical beauty of this hotel, the staff has continued to provide the excellent service befitting this legendary property.
August 28, 2012
Rated 5 out of 5 by Short39 Amazing staff and beautiful hotel
This hotel exceded out expectations had a beautiful suite. The service was amazing all around a very pleasant and relaxing vacation.
August 13, 2012
Rated 3 out of 5 by SusieQ Royal Hawaiian
The Conceirge Staff especially Wendy and Kelli were wonderful. They truly are assest to your hotel.
We spoke with the Kelli (conceirge) prior to arrival and she asked if we had any special requests. The only thing I mentioned was that if we could have a room with a lanaui . We did not receive a room with a lanai which was disappointing. I understand that all requests cannot be honored. I am struggling with the fact that upon Check in we were told that there were no upgrades available unless we wanted to pay an additional $150 but then moments later we were told by the same person that the hotel was very slow which was unusual?? This seems contradictory to me.
Your Bellman was great gave us an overview of the room, amentities etc. He advised that the tray on the bed was for your famous banana bread which would be delivered. When we came back to our room later no banana bread and the tray was behind the television.
We were on the first floor with a view of a large palm tree and on our last day prior to departure when my husband got into the shower there was a cockroach...eek.
We enjoyed our time at the RH but leave your hotel just a bit disenchanted.
March 14, 2013
Rated 5 out of 5 by AaronB Pink Palace is Fantastic
Second time staying here. Great hotel with wonderful and friendly staff. They exceeded my expectations for a resort vacation place.
February 18, 2013
Rated 5 out of 5 by US28 THIS HOTEL HAS BEAUTIFUL GARDENS AND A ROMANTIC FEEL.
THE HOTEL HAS BEAUTIFUL GARDENS AND THE ROCKING CHAIRS BY THE GARDENS GIVE THE HOTEL A HOME AWAY FROM HOME FEELING, VERY RELAXING.
August 10, 2012
Rated 5 out of 5 by Mekoehouve Classy Hotel
Great room, great location. Room would have been a five, but the ac was a bit weak for my liking. Otherwise excellent room/hotel!
October 31, 2012
Rated 4 out of 5 by kimre Great location
Great location to beach, shops and restaraunts.
Staff very friendly, rooms meet expectations and Azure a must do for visitors.
March 4, 2013
Rated 5 out of 5 by hatbum Just loved it
Our room was in the old section with a garden view. We really loved this hotel and we will definitely come back.
October 16, 2013
Rated 2 out of 5 by tmat Disappointing
Room very unclean - fridge and bathroom especially + rubbish from former guest left in wardrobe.
No golf channel on TV
October 8, 2012
Rated 5 out of 5 by Hiromitsu this hote was excellent
It was great hotel to stay and I really enjoyed the stay. I will choose this hotel for the next time as well.
October 9, 2013
Rated 5 out of 5 by Jack32 If you want to be at Waikiki
If you want to experience Waikiki you will not be able to improve on The Royal Hawaiian as the place to enjoy it.
March 3, 2013
Rated 5 out of 5 by MandyRN Loved it
We stayed there with my two kids, 5 and 7 and had the best time if our lives... It was just an AMA ing trip..
February 24, 2013
Rated 5 out of 5 by bisty ambiance
We stayed at the "Pink Palace" on our honeymoon and wanted to re=create the special feeling...we did.
September 20, 2013
Rated 4 out of 5 by pinkturtle Great Location
Royal Hawaiian was beautiful, perfect location, and comfortable. The staff were friendly and helpful.
April 11, 2013
Rated 5 out of 5 by mason wonderful hotel
we have stayed here many times and enjoy every time . (one complaint) your restaurant is very pricy
August 6, 2012
Rated 5 out of 5 by Blackhorse57 Great Visit
Wonderful visit. This was a business trip, but I enjoyed the surroundings as if I were on vacation.
September 19, 2012
Rated 4 out of 5 by Yamachai Good atmosphere
This hotel has good access to beach and shopping area. At the same time, this keeps good silence.
December 23, 2012