Rated 4 out of 5 by SLG2 Great location - fantastic views
Resort and golf courses were great with very good and friendly service. Unfortunately, upon arrival our room was missing a light bulb, had a minibar fridge that did not work, a window that did not close, and the heater did not work (which was rather difficult when it was near freezing outside). It took 2 days to get a space heater, after which the room was tolerable. Housekeeping each day was very minimal, however, no straightening and did not provide new toiletries. Overall, fantastic location however - great food and wonderful views of the water and golf courses.
November 30, 2011
Rated 5 out of 5 by mistyboy12 Stunning
George & I had a fantastic time, cannot thank the staff enough for making our visit so memorable, thank you to Ralph, Gemma and a big thanks to Bob Crawford for being so kind to us and could not do enough for us.
July 3, 2014
Rated 5 out of 5 by Golf54 Classic Hotel
The Turnberry Hotel is a fabulous property and the staff was most helpful and courteous. The Hotel enjoys such a fine history and was all that our party expected.
July 2, 2014
Rated 4 out of 5 by Steve957 Golf Trip
I stayed two nights as part of a Perry Golf trip. overall I am satisfied. Certainly the golf experience was great. The hotel though very nice was showing age in areas with peeling paint. My room was adequate, it was located at the bottom of the stairs on second floor. Every time someone went up or down stairs they did make noise. A fuse blew in my bathroom on the final morning.
June 30, 2014
Rated 5 out of 5 by Pedro63 Premier league experience
Turnberry for the sixth time, can't wait for number seven!
June 28, 2014
Rated 5 out of 5 by fantasticlinda1 staff exceptional
Every member of staff smiled and were so polite and helpful. They all made you feel special.
June 27, 2014
Rated 5 out of 5 by Bailliesam Wonderful memories
My wife and I, and our wee dog, had a memorable stay in Turnberry over the weekend. It is set in a stunning location, overlooking the most scenic golf course in the Open Championship rota. The views beyond the golf course are equally as spectacular, over the sea to Ailsa Craig. The hotel has a grandeur few can match and the staff could not have been more helpful or charming. The facilities are superb with a beautiful spa and a mini golf course that will thrill children and adults alike and there are three golf courses to suit different tastes and standards. Turnberry is my favourite hotel in Scotland and I always feel it is a privilege to stay there.
April 8, 2014
Rated 5 out of 5 by MikeLH Stay against which we will benchmark all others
Simply outstanding from the moment of check-in, with very personalized service - well beyond expectations, despite being SPG Platinum. Felt like a special and very important guest. We'd arrived a bit before check-in time. Though our room was not quite available, the staff member helping us felt it was not acceptable - that we should not have to wait - and offered a number of unique touches to help us bide time until our room was available. It started with finding some of the resorts signature short bread cookies for our children, to offering us a personal tour of the facilities, to sending us for complementary tea service is the beautiful tea room. The tea, blended specifically for the resort, was delicious.
Then came the room - the single most luxurious suite in which we've stayed. Spacious, very well appointed, with beautiful windows, especially in the study, overlooking the golf course and the sea. The shower - the single best of any Starwood room in which we've stayed. Also had lots of nice touches to make it personal - a fresh bowl of fruit, a plate of fudge, a wide assortment of teas, chilled milk in the fridge, tea biscuits, a note greeting us, etc.,
The property and setting was stately and tranquil – there is a nice wooded area on the North side of the property which was a great spot for a walk/run. We enjoyed the pool – was an adequate size to swim laps – something we enjoy with having a young competitive swimmer.
Breakfast, which was included as part of our stay, was exceptional. The very adequate continental breakfast – including a very large variety of fruits, smoked fish and breads, was supplemented by being able to order a made to order hot dish as well. Everything was delicious – and kept you full until dinner! Another nice touch, the hostess helped us out when our son did not quite make it to breakfast (sleepy head!) – by offering a take away box and us the opportunity to put together our own breakfast for him.
Overall an exceptional stay at an exceptional property. We look forward to staying again.
June 24, 2014
Rated 5 out of 5 by MLM7 AN ENCHANTING VISIT TO TURNBERRY HOTEL
STAYED AT TURNBERRY WITH WIFE AND 94 YEAR MOTHER. HAD AN EXCEPTIONAL TIME. THE STAFF ARE ATTUNED TO THE GUEST'S EVERY NEED - FOR EXAMPLE SLYVIA ONE OF THE MANAGERS AND ALISSA WHO GAVE MY MOTHER A PROFESSIONAL AND SOOTHING MASSAGE.. THE HOTEL HAS AN AMBIENCE OF QUALITY AND GRACIOUSNESS. IN ALL A WONDEFRFUL FAMILY HOLIDAY
October 8, 2012
Rated 4 out of 5 by Radner Excellent hotel
Great hotel but apartments not as good
June 20, 2014
Rated 4 out of 5 by DisppointedPatti No Room Air Conditioning
This facility has a great view, fabulous location, but the room (expensive) had no air conditioning! The website description of the room made no mention of this at the time we booked the room. We were very disappointed and would not stay here again.
June 18, 2014
Rated 5 out of 5 by MaximusRex Don't miss Turnberry
Stayed 2 nights while playing Turnberry and Royal Troon golf courses. Turnberry's staff and accomodations are first class. Breath taking scenery situated along the Atlantic this resort is a jewel that should be considered for any vacation destination. Located on property, the pitch and putt was an added surprise! We will certainly be back. Wow, we had a great experience at Turnberry!!!
June 15, 2014
Rated 5 out of 5 by Stew10 Stunning Hotel and Wonderful Service
During our recent stay we enjoyed the wonderful scenery and comfort of the hotel. We had an ocean view room which was just wonderful, so spacious and comfortable. We had a golf lesson with Jamie which was fantastic. The service overall was great and all of the staff were very friendly. A few points of improvement are; The Spa Facilities are dated and need a good clean, the Bio Sauna ceiling looks like it could give way at any moment with wooden planks hanging loose and shelves displaying products were very dusty. The gym is very small and not very well equipped. The biggest area for improvement without a doubt is the food. I ordered a steak medium rare that came very well done, not even a hint of pink. After sending it back a replacement was given that was also well done. In Tappie Toorie I ordered a chicken sandwhich which was literally plain chicken breast on everyday white bread with a side of crisps and lettuce. Very disappointing considering the price. On the plus side we enjoyed a wonderful champagne afternoon tea with an a fantastic selection of nibbles. While we enjoyed our stay we are not sure we would return as the value for money is not as great as it could be. Particularly the food.
June 18, 2014
Rated 4 out of 5 by JimM Enjoyable Birthday Present
2nd time at Turnberry, although the last was 5 years ago. Thoroughly enjoyed our stay. The quality of the service was exceptional. Only disappointment was at dinner. The quality was good but the main course portions were both very 'skimpy'. Even worse was the cheese plate where the poor waitress spent an inordinate amount of time trying to ensure that that the cheese chosen were cut as small as possible. Significantly smaller that what I tried the next night at a local 'deli' before I made my purchases. Not what I would expect at Turnberry but probably down to the recession. Despite this we thoroughly enjoyed our stay and will be back.
November 15, 2011
Rated 5 out of 5 by KINGWAY BEAUTIFUL SETTING
BEAUTIFUL BUILDING, STAFF EXCELLENT, FOOD DELICIOUS, HAS EVERYTHING I COULD ASK FOR GOLF AND SPA.
CAN'T WAIT TO GO BACK.
March 21, 2014
Rated 5 out of 5 by Dave27 Breathtaking views and first class accommodation!
We stayed here for our wedding anniversary in December 2011. Everything was fantastic. We drove up the winding drive in front of this spectacular hotel and parked to the rear. On entering via the rear courtyard, we were treated to a breathtaking view through the windows over the Firth of Clyde and to the famous Alisa Craig and there was a roaring fire. I nipped off for a game on the Ailsa course which was quite superb, whilst my wife enjoyed a cup of tea and snack in the main lounge. Our 3 course dinner in the 1906 restaurant was fabulous. If anything I would have liked the portions to be slightly larger (perhaps because it tasted so good. I was impressed with the spa and the next morning after using the gym also, we enjoyed the Turmberry Grill which was a great way to set us up for the day before a long drive home.
December 12, 2011
Rated 5 out of 5 by Tomspirit Short golfing break.
I booked a short break through hotel Connexions, on a B&B with free round on the Kintyre course. It was excellent value for money. Hotel and spa are absolutely beautiful and staff all make you feel most welcome. Dinner in the lovely dining room was really special. The golf on the Kintyre was great and the signature hole was amazing with fantastic views over the rocky coastline. Cannot think of a better way to spend a few days. Thoroughly recommended. Absolutely fantastic hotel and service. Upgrade to main hotel with ocean view made it excellent value for money and a wonderful experience.
March 19, 2014
Rated 5 out of 5 by beeper Excited to return, and loved the view, golf, and beach
We were in Scotland to see the golf choices, but not play unfortunately during this visit. Frustrated at Turnberry because the day was gorgeous, the wind calm, and the courses were well maintained, and all staff , hotel and clubhouse, were the best that there can be. Had a great lunch at the clubhouse. My husbands first fish and chips in Scotland, and a local beer. Since we weren't playing golf, we walked down to the beach past several holes, and were so happy with the beach, the scenery, the lighthouse, and the gorgeous shells. Fun if you are not playing golf. Outstanding room facing the water. Ate at Wildings in Maiden, which was a very short drive, and my husband wasn't a wreck driving there, or parking. We took the train almost to Turnberry from Edinburgh, but rented a car in Ayre because of advice in Edinburgh. Not easy driving on the wrong side of the road. The Sunday brunch is outstanding. Huge and delicious selection. Not sure what Donald Trump plans to do. We'll see next time we visit. Great staff.
June 9, 2014
Rated 5 out of 5 by Gazzico A fantastic short break
The hotel was wonderful, from the setting, cuisine, staff and the lovely spa. Made to feel like royalty during our stay. Such a relaxing, revitalising stay.Was sad to check out. Felt like we could have been anywhere in the world, yet only an hour from Glasgow. Would absolutely recommend this 5 star resort. Look forward to a return in the future.
February 16, 2013
Rated 5 out of 5 by Roger1 Fabulous
We've stayed at the resort many times - it just gets better and better. The staff are excellent, helpful and courteous. Food and beverages are also excellent although one small criticism - the food portions are too small.
Golf as always is challenging but what do you expect from one of the best championship courses in the world.
October 4, 2012
Rated 5 out of 5 by Jeff1952 A true 5* hotel
My wife and I booked a two night stay at the Turnberry Hotel to celebrate my 60th birthday, as I had always wanted to play the famous Turnberry golf course.
From the moment we arrived at the hotel we were greeted by friendly staff who helped us settle into our beautiful bedroom, which overlooked the golf course and beyond to Ailsa Craig and the Isle of Arran.
The standard of the room was first class, with an oversized double-bed and immaculate bathroom.
The hotel's spa and swimming pool did also not disappoint, with excellent facilities and a stunning view looking out towards Ailsa Craig.
Although we ate our evening meals in the casual environmnet of the golf clubhouse, the cooked breakfast at the hotel was the best I have ever had in any establishment that I have stayed in.
The quality of the golf course was everything that I would expect from an Open Championship venue, but it was the view out from the course that makes this a very enjoyable experience.
We will definately come back to stay at the Turnberry Hotel n the very near future.
October 26, 2012
Rated 5 out of 5 by 69gross Annual Golfing Excursion
The only disappointing aspect of the stay was dinner on Day 1. The oysters, I hasten to add, were fantastic and we had them on day 2 also. However, we ordered a chateubriand medium rare. It was delivered medium well. After some deliberation, the waitress came back from the chef with an alternative - 2 fillet steaks - which we declined as the chateubriand is a particular favourite. When the chateaubriand was eventually delivered it was medium rare and was very good indeed.
June 2, 2014
Rated 5 out of 5 by Raffster As good as it gets
This hotel has surpassed any of the measures I place on great hotels around the world. It deserves the accolades it has received in previous reviews as a stylish, elegant and welcoming hotel. But the staff take this residence to another level. Led by our contact Fiona Bell, who was a delight, a professional, and went the extra mile, all staff were just brilliant. I look forward to returning to what is one of the grandest hotels we have stayed in.
One for everyone's bucket list!
April 10, 2014
Rated 5 out of 5 by Hindy TRUE LUXURY!!!
We had the opportunity to stay at Turnberry Resorts in Oct 2013 for 4 nights for our 4 year anniversary. From the moment we arrived it was luxury and a 5 star++ experience all the way. The staff were extremely professional, helpful and friendly as went out of their way to be of assistance. Once we were directed to our room it was the icing on the cake. We had waiting for us a personal note from the hotel manager with a tray of delicious fudge welcoming us and wishing us a wonderful anniversary. We stayed in a deluxe ocean view room and it was worth every penny. The room was oversized, very modern and filled with all the comforts of home. The bathroom had heated flooring and an oversized bathtub. The buffet breakfast was excellent and offered lots of choice. They have a piper at night that walks the property playing the bagpipes which is such a lovely touch. We also booked some activities at Turnberry Adventure where we did quad bikes, archery and air rifles. What a great afternoon that was thanks to Martin who was our adventure tour guide. You simply must book a stay here as if you don't you will be missing out from a truly magical and memorable experience.
October 14, 2013
Rated 5 out of 5 by BettyM1 Memorable Ayrshire Hotel
Turnberry is impressive in all ways from your arrival to your departure. It is beautifully positioned overlooking fabulous views of the Ailsa Craig and the Isle of Arran with the famous golf course foreground. The deluxe rooms are so comfortable with one of the best bathrooms I have had the pleasure of using. All the staff demonstrate the high level of training they must receive. I really can't fault it which is why we return as often as we can.
March 23, 2014
Rated 5 out of 5 by MrSP55 Tranqile location excellent Golf course
Perfect for relaxing and hosting Guests.
Club house staff make all feel welcome.
Likewise hotel location and staff are excellent
SPA is good but needs beverage and food on suite
June 2, 2014
Rated 5 out of 5 by barkubird Pity it was only one night
Turnberry seems to have turned over a new leaf and is much more inviting to the local communities that surround it.
The stay was wonderful with the staff always helpful and friendly.
The food was delicious and much better prtions than the last time we stayed as Turnberry seems to have moved on from the "nouvelle" to normal sized portions. The breakfast was comprehensive and very satisfying with all tastes catered for.
Although the room was still to be upgraded it was very comfortable and had everything you would need for a pleasant stay.
We did not make use of the SPa facilities but other members of our group did and they all had glowing reports for it.
The only negative we have for the stay is that we only managed one night.
November 20, 2011
Rated 5 out of 5 by JDC2014 First Visit !
My wife and I were delighted with our first visit to Turnberry Resort. We had attended The Open here, but this was our initial stay at the hotel. We found this a most memorable stay and would not hesitate to recommend it. Food, service, and staff assistance were all excellent.
May 29, 2014
Rated 5 out of 5 by Deborah1208 Turnberry has it all and style too
From the moment I pulled up and was greeted by the kilted doorman I knew I was going to have a great time. The hotel is beautiful. My room was in the spa building. It had a beautiful view of the Irish Sea which I took full advantage of watching the sunset in the evening and coffee in the morning. The golf is nothing short of supurb with a very friendly and helpful staff. We have travelled extensively but we can't wait to return to Turnberry. Lastly, but worth mentioning, the staff is very well trained and represent the hotel with grace.
August 4, 2012
Rated 5 out of 5 by sandy87 The guest is always the hotel priority
Have just returned from a 2 night break with my wife. From beginning to end, it is quite clear that guests are treated so well and that we are never 'just numbers'. Being addressed by name was always very much enjoyed and the very friendly and international staff were just a joy to meet.
Even on leaving, we were offered a bottle of mineral water 'for the road'.
It might have minimal cost, but it is something that the guest doesnt forget.
Clearly a well run hotel and very well looked after.
Hope to return soon.
March 29, 2013