Sheraton Sanya Resort

  • Yalong Bay National Resort District
  • Sanya Yalong Bay,
  • Hainan
  • 572000
  • China
  • Map
 

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

For safety reasons, we do not encourage children ages 11 and under to stay in the Water Bungalow, Water Villa and Water Suite. For Ocean Villa accommodations, there is a maximum of one child per room.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 3.8 out of 5 by 17 reviewers.
Rated 4 out of 5 by nice hotel very nice environment, room is spacious May 24, 2014
Rated 2 out of 5 by Poor staff Location and resort is beautiful. However, like many others have said, the training of the staff is poor. Food & Beverage is poor, and the maintenance of the tennis courts is horrible. We had to change our room as the first one was dirty. Additionally, the large convention made this place extremely crowded. Not a private getaway. April 28, 2012
Rated 5 out of 5 by Great Experience We visit this hotel as a family with to children 4 and 7 years. We never had such good experience. Not space enough to explain everything. Great room, great housekeeping. Excellent food, great overall service. Family is definitely satisfy we will come again for sure. Thanks to all who took care about us! May 20, 2012
Rated 3 out of 5 by Sheraton quality a long way to go in Sanya After staying at Sheraton resorts/hotels in Asia and other 5 star branded places, this was not up to the high quality we are used to. Positives - beautifully designed building, but lacking up keep to furnishings such as couch in room, cushions were stained in dining area, wooden furniture looking tired. - lovely location - for an older hotel, the room still had a modern feel - quality of breakfast was good, nice tasting pastries/cakes, lovely fresh bread - lobby bar service and drinks were good Negatives - lack of English speaking staff - not a selective choice in restaurants- one closed and one being refurbished - the cost of my dinner at the cafe was very expensive for a very small piece of dried salmon and tasteless squid ink pasta - looking for the service by the pool - the cost did not meet the quality of Sheraton experience - staff need to be more vigilant of patrons behaviour that effects the experience of others eg/ young children in adult pool, loud rowdy behaviour We realise that some of these factors are driven by the current cliental, however if Sheraton and Sanya tourism wish to broaden this, these areas need to be addressed. April 20, 2014
Rated 5 out of 5 by Facility and pool are very good Water slide is my kid's favorite. April 17, 2014
Rated 5 out of 5 by Great Hotel The highlight of the stay was the hotel staff. They were very friendly, and extremely helpful. The hotel had exceptional amenities, and the beach was beautiful. September 9, 2013
Rated 4 out of 5 by GREAT location & environment, however... details were not up to a premium hotel standards. Adequate, but not outstanding service. Few people smiled... Good food. Pool & beach areas are fantastic! July 25, 2013
Rated 2 out of 5 by Room The carpet in the guest room level is old and smelly, There are not enough power socket in the room. November 11, 2013
Rated 3 out of 5 by Old hotel with low service Must renovate the hotel and must train the staffs. overall service much lower than expectation May 3, 2013
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