Sheraton Sanya Resort

  • Yalong Bay National Resort District
  • Sanya Yalong Bay,
  • Hainan
  • 572000
  • China
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.3 out of 5 by 158 reviewers.
Rated 5 out of 5 by Facility and pool are very good Water slide is my kid's favorite. April 17, 2014
Rated 4 out of 5 by Staff very accommodating! We were a group of eight on a golfing tour of Hainan. At the Sheraton Sanya Resort, we were well looked after by the staff, in particular Ken Chen, the F&B Operations Manager. Ken was very helpful , pleasant and attentive to our needs, especially when dining. The whole resort was a wonderful experience, and would recommend this hotel to anyone travelling in this area. In particular, the facilities provided for children were exceptional, so would be a great place to stay for the family. December 3, 2013
Rated 2 out of 5 by Room The carpet in the guest room level is old and smelly, There are not enough power socket in the room. November 11, 2013
Rated 5 out of 5 by Great Experience! Want to share my great experience and to thank you all for creating it for me and my family! From the checking in till check out we felt warmly welcomed and taken care of! The room is very clean and neat, all looks new and fresh! Breakfast was another thing which made us to fall in love with your hotel! The empty plates were flying out from our table same second it were cleaned by us) I would love to specialy thank Guilian, who was very attentive! He recommended us the BBQ buffet, which we enjoyed a lot! The atmosphere and food were outstanding! The musicians were adorable and even sang a russian song for us) My family spent a great weekends and we r looking forward to come back to your beautiful resort! November 3, 2013
Rated 5 out of 5 by This hotel has excellent staff and good facilities The staff at this hotel is simply great. Check-in was smooth and efficient. The staff reminded us all the benefits for SPG members at all F&B venues. They were friendly and helpful when we asked about the facilities of the hotel and directions to tourist attractions in Sanya. The rooms were nice though a little out dated. They were still clean and comfortable. My recommendations would be to have life guards at the swimming pools and free wifi in the rooms. September 23, 2013
Rated 5 out of 5 by Great Hotel The highlight of the stay was the hotel staff. They were very friendly, and extremely helpful. The hotel had exceptional amenities, and the beach was beautiful. September 9, 2013
Rated 4 out of 5 by GREAT location & environment, however... details were not up to a premium hotel standards. Adequate, but not outstanding service. Few people smiled... Good food. Pool & beach areas are fantastic! July 25, 2013
Rated 3 out of 5 by Old hotel with low service Must renovate the hotel and must train the staffs. overall service much lower than expectation May 3, 2013
Rated 5 out of 5 by Great Experience We visit this hotel as a family with to children 4 and 7 years. We never had such good experience. Not space enough to explain everything. Great room, great housekeeping. Excellent food, great overall service. Family is definitely satisfy we will come again for sure. Thanks to all who took care about us! May 20, 2012
Rated 2 out of 5 by Poor staff Location and resort is beautiful. However, like many others have said, the training of the staff is poor. Food & Beverage is poor, and the maintenance of the tennis courts is horrible. We had to change our room as the first one was dirty. Additionally, the large convention made this place extremely crowded. Not a private getaway. April 28, 2012
Rated 1 out of 5 by Lousy experience good hardware and beach. That is the only good thing abou this hotel. The rest, from food, service training are very much substandard. If you are looking for a relaxed and hassel free holiday, don't come to this place. The management seems to care more about promoting over priced X'mas meal than meeting the basic hotel service standards. This is coming from a Starwood platinum member who has logged in many nights at the system. Nothing here, but disappointment December 25, 2011
Rated 1 out of 5 by ビーチの有料アトラクションにがっかり 亜龍湾ビーチは、ホテルビーチでの有料アトラクションが充実しており、それを期待して宿泊しました。 しかしビーチの申込所の対応は、ホテルのものとは思えない雑な応対で、不審なものでした。 まず申込書のサインを求められ、その後に待ち時間が長いことを告げられました。 それでは話と違うのでキャンセルしたいと告げましたが、その場のスタッフからは、キャンセルについて吐き捨てるように文句を言われ、サインした申込書は返してくれませんでした。 サインした申込書を売上としてホテルに上げられたら、どうやって私は利用してないことを証明するのでしょうか? サービス料金の明示や丁寧な対応など、安心して利用できるよう改善して欲しいです。 May 1, 2013
Rated 1 out of 5 by 不満 プールサイドに多くのタバコの吸殻が落ちていた。16歳以下が入れないジャグジーに子供が浮き輪を持って入っていた。 これは客のマナーの問題かもしれないが、それを一切注意しない従業員の姿勢に問題を感じる。またジャグジーの水温は非常に低かった。プールサイドでタオルがなく、いつ用意できるのかと聞いたところ知らないといわれた。ホテルの姿勢に大変疑問。外国人の客は必要ないということと理解した。どちらにしても2度といくことはないと思う。場所はいいだけに残念。 March 26, 2013
Rated 4 out of 5 by 【值得推荐】 这次到三亚是为了拍婚纱照,亚龙湾的喜来登有很美丽的园林设施,为拍照提供了很好的环境;工作人员都非常友善,彬彬有礼;不过可能是因为建成有一段时间,房间的设施和布置略显陈旧,但面积还是很大的;酒店的餐饮还不错,泳池很漂亮;另外,亚龙湾的海滩很美,水清沙幼,会再来玩的 :) November 9, 2015
Rated 5 out of 5 by 适合家庭出游 1.酒店绿化很好,绿树成荫 2.白云中餐厅不错,SPG会员免服务费并赠送儿童套餐 3.亚龙湾居住最舒适的酒店 June 24, 2015
Rated 5 out of 5 by 度假很悠闲 景色很好,也不喧闹,海边,泳池都很安静。建议把热水壶换了吧。 March 23, 2015
Rated 5 out of 5 by 蛮好的度假酒店 带着儿子去三亚度假一周,最后的二天时间留在了美丽的亚龙湾喜来登,纯休闲放松。前台MM看到带宝宝,热情的给办理了房型升级,其它工作人员也都比较热情,非常的感谢。酒店沙滩质量比较好,应该是周边几个酒店沙滩质量最高的。早餐也比较丰富,未来去三亚,还会选择住此酒店。 March 17, 2015
Rated 5 out of 5 by 一流的沙滩,园景,服务。 酒店位置很好,处在亚龙湾的中部,酒店开业时间比较长了设施有点旧,对白金会员真的很好,升级到很好的房型,就是楼层有点低,别的都很完美,服务很真诚,很满意,下次去亚龙湾还会选择。 December 2, 2014
Rated 5 out of 5 by 酒店住着很舒服 海景房景色不错,沙滩也很好,人不多,非常适合度假,硬件就不说了,服务人员都很好,尤其是前台的服务员态度都超级棒 December 2, 2014
Rated 5 out of 5 by 这家酒店很干净,设施齐全 这家酒店很干净,设施齐全,去私有沙滩和泳池非常方便,景色很美。晚上还有音乐表演。前台接待员非常贴心,因为早晨走的早,还给打包了早餐,想的真周到。 November 24, 2014
Rated 5 out of 5 by 满意的一次旅行 酒店很漂亮,有私人海滩!酒店餐厅饮食有合适小朋友的儿童餐,两个孩子都很喜欢! November 14, 2014
Rated 4 out of 5 by 印象非常深刻的入住体验 这是我第三次入住三亚的喜来登酒店,这次是和朋友一起来的,酒店根据我的会员级别给出了免费的房型升级,让我感到十分满意。泳池的篮筐已经更换了,这是我们最喜欢的项目,不像上次似的留下了遗憾。早餐非常丰盛,中式餐厅的自助晚餐一般。沙滩非常干净,服务人员都很热情,有充足的毛巾可以使用,房间打扫和毛巾更换的速度也很让我满意。我相信以后来三亚还会选择喜来登酒店。 November 4, 2014
Rated 5 out of 5 by 舒服的度假 对酒店的内外环境很满意,特别是私家沙滩,对宝宝各个方面的设计很到位,就是希望能有专业的成人泳池,因为我们去的时候那里有人潜水还不让我们游泳 October 6, 2014
Rated 4 out of 5 by 酒店环境真心不错 酒店环境真心不错,员工服务也很好,确实是老牌子的五星酒店。可惜,晚上花园里面实在是太暗了,有点小恐怖并且我和小伙伴晚上逛花园的时候迷路了;泳池的实际深度比标示出来的要神,我160的身高在标注着140的地方差点灭顶。房间地板有些裂开,有点吓人;电视机太小;还有房间里面的牙刷太硬,都刷出好多血TAT。除此以外,其他都非常赞~~希望下次带爸爸妈妈来玩~~那些小瑕疵能够更好的完善。 September 26, 2014
Rated 5 out of 5 by 够档次 酒店不吝啬浴巾浴袍等用品的使用,可随意获取,很好! 但是空调制冷稍有欠缺,制冷时间稍长。 但大堂门口工作人员问客人是否叫出租车时,竟报价10元(屈百花谷,1200米,起步价8元),有点不诚实的感觉,有失五星级的形象。干脆说每帮忙叫一辆出租车小费5元,我更愿意这样给钱。 除了小小缺点外,都很好。满意! September 17, 2014
Rated 3 out of 5 by 不怎么愉快的住店经历 非常有亏于喜来登5星级酒店的名声,一般很少给差评,但这次例外,希望酒店能改进。 August 18, 2014
Rated 5 out of 5 by 非常棒的酒店 位置很好,风景优美。院内有三个游泳池,但非常安静。 July 20, 2014
Rated 4 out of 5 by 一個適合放空休閒的地方 這次的旅遊過程是尋求自我放空與休閒的目的,敞開與寬廣結構式大廳,再加上清爽的海風,讓此次的印象加分不少。酒店設施與服務人員的態度,充分體現了三亞的風情就是"熱情",相當期待下次的到訪,甚至是公司旅遊的首選之地。 July 15, 2014
Rated 5 out of 5 by 景色很好 泳池不错,有温水区也有适合小朋友的水滑梯,酒店园林及沙滩景观还可以,酒店管理不错,服务较很规范。 July 9, 2014
Rated 4 out of 5 by Good Location Second hotel in Sanya during our visit. The hotel location is perect in Yalong Bay. We were upgraded to the seaview room from the Largoon room, however the room was a big disappointment, with almost no view. Called reception for a room change and the Duty Manager immediately upgrade us to the delux seaview (was a platinum member when need to travel a lot for work). It is lot better both in view and lay out of the room. The beach BBQ is a must, great service and reasonable food. A bit suprise with the breakfast location on the first day. It was slotted in the basement, noisy and not comfortable. We went to the other restaurant on the 2nd day onwards, much better. Overall an enjoyable stay in Sheraton Sanya. July 8, 2014
  • 2015-11-27 T07:35:28.343-06:00
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