Rated 4 out of 5 by Aussiegolfer Staff very accommodating!
We were a group of eight on a golfing tour of Hainan. At the Sheraton Sanya Resort, we were well looked after by the staff, in particular Ken Chen, the F&B Operations Manager. Ken was very helpful , pleasant and attentive to our needs, especially when dining.
The whole resort was a wonderful experience, and would recommend this hotel to anyone travelling in this area. In particular, the facilities provided for children were exceptional, so would be a great place to stay for the family.
December 3, 2013
Rated 5 out of 5 by OksanaL Great Experience!
Want to share my great experience and to thank you all for creating it for me and my family! From the checking in till check out we felt warmly welcomed and taken care of! The room is very clean and neat, all looks new and fresh! Breakfast was another thing which made us to fall in love with your hotel! The empty plates were flying out from our table same second it were cleaned by us) I would love to specialy thank Guilian, who was very attentive! He recommended us the BBQ buffet, which we enjoyed a lot! The atmosphere and food were outstanding! The musicians were adorable and even sang a russian song for us) My family spent a great weekends and we r looking forward to come back to your beautiful resort!
November 3, 2013
Rated 4 out of 5 by amy1025 this hotel is new and charateristic
November 22, 2013
Rated 5 out of 5 by alex686 特色酒店
November 21, 2013
Rated 1 out of 5 by DaisyD 各种问题频繁出现
November 18, 2013
Rated 4 out of 5 by Munich2010 不错，就是洗浴产品一般
November 18, 2013
Rated 1 out of 5 by Whitefang Lousy experience
good hardware and beach. That is the only good thing abou this hotel. The rest, from food, service training are very much substandard. If you are looking for a relaxed and hassel free holiday, don't come to this place. The management seems to care more about promoting over priced X'mas meal than meeting the basic hotel service standards. This is coming from a Starwood platinum member who has logged in many nights at the system. Nothing here, but disappointment
December 25, 2011
Rated 3 out of 5 by hezi 酒店设施有待完善改进
November 12, 2013